A-61766 October 2012
B-10
Important restrictions
Eligibility:
The Advance Exchange Program and the Depot Service are available
to eligible purchasers in the fifty (50) United States, and On-Site Service is
available in the contiguous forty-eight (48) states and in certain areas of Alaska
and Hawaii for products purchased from authorized distributors of Kodak. The
Kodak
Scanner will be ineligible for any service under warranty if the product falls
under any of Kodak’s then-current Warranty Exclusions, including a purchaser’s
failure to return defective products to Kodak in compliance with Kodak’s then
current Packaging and Shipping Guidelines. Persons are only considered “eligible
purchasers” or “end users” if they originally purchased the
Kodak
Scanner for their
own personal or business use, and not for resale.
Consumables:
Consumables are items that wear out under normal use and must
be replaced by the end user as needed. Consumables, supplies, other
expendable items and those items identified as being the user’s responsibility in
the User’s Guide are not covered under the Limited Warranty.
If any of the above excluded parts or services are required, they may be available
through an authorized service provider at their hourly rates and at terms then in
effect.
Any defective products or parts replaced by Kodak become the property of Kodak.
Contacting Kodak
• For Information on
Kodak
Scanners:
www.Kodak.com/go/docimaging
• For U.S. Service, Repair and Technical Assistance by Telephone:
5 a.m. to 5
p.m. Monday-Friday;
(800) 822-1414
(excluding Kodak holidays)
• For Technical Documentation and FAQ’s available 24 hours a day:
www.Kodak.com/go/disupport
