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A-61766  October 2012

B-6

Customer responsibility

BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES 
THE TERMS OF THE LIMITED WARRANTY, INCLUDING THE DISCLAIMER 
AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, 
THE END USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME 
DAMAGED OR LOST. KODAK IS, WITHOUT LIMITATION, NOT RESPONSIBLE 
FOR LOST OR DAMAGED DATA OR FILES.

Warranty Service descriptions 

Eastman Kodak Company (Kodak) offers a range of service programs to support 
its Limited Warranty and to assist with the use and care of the 

Kodak

 Scanner 

(“Service Methods”). A 

Kodak

 Scanner represents an important investment. 

Kodak

 Scanners provide the productivity needed to stay competitive. The sudden 

loss of this productivity, even temporarily, could seriously affect the ability to meet 
commitments. Downtime can be very expensive, not just in the cost of the repair 
but also in time lost. To help alleviate these problems, Kodak may use one of the 
service methods listed below, depending upon product type, in providing service 
under its Limited Warranty.

Included with selected 

Kodak

 Scanners is a Limited Warranty Registration card 

and a Limited Warranty Summary card. The Limited Warranty Summary card is 
specific by model. The Limited Warranty Summary card contains important 
warranty information, including the model number and the Limited Warranty. Refer 
to the Limited Warranty Summary card to determine the available Service 
Methods applicable to the particular 

Kodak

 Scanner.

If the Limited Warranty Registration card or Limited Warranty Summary card 
cannot be located, additional information may be obtained about the product, 
including updated warranty and service program information and restrictions, 
online at www.Kodak.com/go/disupport

 

or by phone at (800) 822-1414.

Содержание ScanMane i920

Страница 1: ......

Страница 2: ...r makes unfamiliar noises Immediately stop the scanner and disconnect the power adapter from the power outlet Contact Kodak Service Do not disassemble or modify the scanner or the AC power adapter Do...

Страница 3: ...ant and is shipped from the factory with the default time set to 15 minutes EMC statements United States This equipment has been tested and found to comply with the limits for a Class B digital device...

Страница 4: ...with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product they must be used in order to ensure compliance with FCC regulation...

Страница 5: ...st user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling Please contact your local Kodak representative or refer to www kodak com go recycle for addi...

Страница 6: ...f the scanner 11 3 Scanning 13 Getting your scanner ready 13 Getting your documents ready to scan 14 Making your first scan 15 Scanning cards 17 Scanning applications 18 Maintenance 18 Cleaning or rep...

Страница 7: ...Troubleshooting 28 Problem solving 28 LED error codes 32 Contacting Service 33 Appendix A Specifications A 1 System requirements A 3 Appendix B Warranty B 1...

Страница 8: ...pages per minute The scanner can accommodate documents up to 21 6 x 165 1 cm 8 5 x 60 inches using the 20 sheet automatic document feeder when the host PC is configured with adequate memory What s in...

Страница 9: ...ober 2012 2 Scanner components Front view Top cover Side guide Scan button Scanner cover Function window Scroll button Side guide Input tray extender Input tray Card feeder Thick document switch Card...

Страница 10: ...A 61766 October 2012 3 Inside view Rear view Feed module and cover Imaging guides Separation roller and cover Power port USB port...

Страница 11: ...61766 October 2012 4 Setup 1 Insert the Kodak ScanMate i940 Scanner Installation CD into the CD ROM drive The installation program starts automatically 2 Select Install Scanner Software Install Softwa...

Страница 12: ...o continue the installation process Any previously installed Kodak Scanner software that is shared with this scanner will be updated 3 Click Next when the Welcome screen is displayed 4 Click I Agree a...

Страница 13: ...canner in one of the following ways Option 1 Using the AC power cable and USB data cable this connection is typically used when the scanner is used in a stationary location Option 2 Using the USB data...

Страница 14: ...Select the appropriate AC plug adapter for your region from the supply of plug adapters packed with your scanner 2 Attach the correct plug adapter to the power supply and insert the power supply into...

Страница 15: ...1766 October 2012 8 4 Attach the USB data cable to the scanner USB port located on the back of the scanner 5 Attach the other end of the USB data cable to the proper USB port on your laptop or desktop...

Страница 16: ...9 Option 2 Using the USB data cable 1 Attach the USB data cable to the scanner USB port located on the back of the scanner 2 Attach the other end of the USB data cable to the proper USB port on your...

Страница 17: ...he power port on the scanner 2 Attach the other end of the USB power cable to the proper USB port on your laptop or desktop PC 3 Attach the USB data cable to the scanner USB port located on the back o...

Страница 18: ...dicator on the front of the scanner will flash as the scanner goes through a series of self tests When the green light is steady the scanner is ready Do not disconnect the AC power cord while the cove...

Страница 19: ...le for more than 60 minutes after the scanner goes into energy star mode the scanner will power off To power the scanner back on close the cover and then open the cover Power saver mode by default aft...

Страница 20: ...Touch scanner icon is ready in your system tray NOTE Smart Touch allows you to quickly and easily perform common scanning tasks Nine different tasks can be assigned and performed 2 Pull out the docum...

Страница 21: ...be dry before scanning is started Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first If you are scanning thi...

Страница 22: ...ned against the input tray and the top of the document is inserted into the input tray first 2 Verify that the number 1 is displayed in the Function window If the number 1 is not displayed press the S...

Страница 23: ...nd select a location where you want to save the file i e on the Desktop and click Save After clicking Save the document will be displayed for viewing NOTE Smart Touch can be configured to meet your sc...

Страница 24: ...y 2 Slide the card feeder thick document switch to the right 3 Press the Scan button When scanning business cards 1 Place the card in the card feeder tray 2 Press the Scan button NOTE You do not need...

Страница 25: ...tcuts are available for you to use You can modify and rename any of the shortcuts to create your own custom tasks You can also preview and easily edit images zoom pan rotate crop and much more before...

Страница 26: ...titled Supplies and consumables later in this chapter provides a listing of the supplies required to clean your scanner IMPORTANT Use only cleaners such as those provided through Kodak Parts Services...

Страница 27: ...rollers from side to side Rotate the rollers to clean the entire surface IMPORTANT The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation Wash your hands with soap...

Страница 28: ...or replacing the separation module 1 Release the separation roller cover 2 Remove the separation roller If the separation roller is worn and there is a degradation of feeder performance replace the se...

Страница 29: ...22 If the separation roller needs to be cleaned continue with Step 3 3 Wipe the rollers from side to side 4 Reinstall the cleaned separation roller or install a new separation roller 5 Close the sepa...

Страница 30: ...cing the feed module IMPORTANT Before removing the feed module cover the tabs need to be in the lower position 1 Power on the scanner by opening the top cover 2 Open the scanner cover The feed module...

Страница 31: ...A 61766 October 2012 24 3 Remove the feed module cover by squeezing the tabs on each side of the cover and lifting the cover out of place 4 Remove the feed module...

Страница 32: ...position If the feed module tires are worn and there is a degradation of feeder performance replace the feed module and go to Step 6 If the feed module tires need to be cleaned continue with Step 5 5...

Страница 33: ...ful not to scratch the glass IMPORTANT Staticide wipes contain isopropanol which can cause eye irritation and dry skin Wash your hands with soap and water after performing maintenance procedures Refer...

Страница 34: ...annerstore kodak com NOTE Items and catalog numbers are subject to change Description CAT No Feed Module Assembly 846 7839 Separation Module Assembly 177 5246 Kodak Digital Science Roller Cleaning Pad...

Страница 35: ...d document s from inside the scanner Close the scanner cover and resume scanning Distorted images The feeder holds up to 20 documents in the input tray While scanning is taking place you cannot add do...

Страница 36: ...ument s is making contact with the feed rollers the scanner is properly connected The scanner will not work if only the USB 2 0 power cable is connected If you have a Kodak i920 ScanMate Scanner you m...

Страница 37: ...ing thick documents and to the left when scanning normal documents all documents meet the specifications for size weight and type See Appendix A Specifications for more information the scanner is clea...

Страница 38: ...n Scanner is running slow Your PC may not meet the minimum requirements for the scanner The scanner is rated and designed to operate with USB 2 0 but will function with USB 1 1 If you are using a USB...

Страница 39: ...er error Turn the scanner off then on again Restart the scanning application and try again If the problem persists contact Technical Support E5 Scanner time out Check USB cable then turn off the scann...

Страница 40: ...odak com go scanners to obtain the current phone number for your country 2 When calling please have the following information ready A description of your problem The scanner model and serial number Co...

Страница 41: ...e color 200 dpi 8 ppm 16 ipm USB power Scanning Technology Contact Image Sensor CIS x 2 Grayscale output bit depth is 8 Color capture bit depth is 24 Color output bit depth is 24 Scan Resolutions 100...

Страница 42: ...ly extended 109 mm 4 29 in with tray closed Scanner Weight 1 3 kg 2 86 lbs Host Connection USB 2 0 Operating Temperature 10 C to 35 C 50F to 95 F Humidity 10 to 85 RH Environmental Factors Energy Star...

Страница 43: ...n to run Kodak ScanMate i940 Scanner Recommended processor and memory Core Duo 2 1 GHz processor 2 GB of RAM with USB 2 0 connection Supported operating systems Microsoft Windows 7 SP1 32 bit and 64 b...

Страница 44: ...Warranty period applicable to the Product will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular Kodak Scanner All Kodak...

Страница 45: ...k or a service provider authorized by Kodak or by tampering use of counterfeit or other non Kodak components assemblies accessories or modules d by misuse unreasonable handling or maintenance mistreat...

Страница 46: ...RDLESS OF THE CAUSE SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE INCLUDE BUT ARE NOT LIMITED TO LOSS OF REVENUE OR PROFIT LOSS OF DATA DOWNTIME COSTS LOSS OF USE OF THE PRODUCT COST OF ANY SUB...

Страница 47: ...g the problem over the phone The end user may be asked to run some simple self diagnostic tests and report the resulting status and error code messages This will assist the Response Center in determin...

Страница 48: ...products should be returned to Kodak in the original shipping container or an authorized packaging box for the units being returned Purchaser must install the shipping restraint before the Kodak Scan...

Страница 49: ...y to meet commitments Downtime can be very expensive not just in the cost of the repair but also in time lost To help alleviate these problems Kodak may use one of the service methods listed below dep...

Страница 50: ...e problem a service call will be opened and logged An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located within the contiguous forty ei...

Страница 51: ...g product must be received by Kodak within ten 10 days of the end user s receipt of the replacement product or the end user s credit card will be charged the list price of the replacement product Ship...

Страница 52: ...e Kodak Scanner must have the shipping restraint installed before it is shipped When the original packaging is not available contact Kodak s Response Center at 800 822 1414 for ordering information El...

Страница 53: ...lly purchased the Kodak Scanner for their own personal or business use and not for resale Consumables Consumables are items that wear out under normal use and must be replaced by the end user as neede...

Страница 54: ......

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