A-61766 October 2012
32
LED error codes
Following is a listing of the error codes that may be displayed in the
Function window. When an error occurs, the red indicator will blink and a
number is displayed in the Function window.
Code
Problem
Remedy
U6
Scanner cover is
open
Close the scanner cover.
E4
Scanner error
Turn the scanner off, then on again.
Restart the scanning application and try
again. If the problem persists, contact
Technical Support.
E5
Scanner time-out
Check USB cable then turn off the
scanner and turn it back on again.
U8
Multifeed detected
The scanner has detected a multifeed
document.
U9
Document jam
Open the scanner cover and clear the
paper jam.
Function window is
blank
Check to be sure your scanner is
properly connected. The scanner will
not work if only the USB power cable is
connected.
