Kodak E1030 Series Скачать руководство пользователя страница 47

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A-61997 1 August 2022

5 Troubleshooting

5 Troubleshooting

Self-help for

problems

Please visit the support pages online listed below as a guide for

possible solutions to problems you may encounter when using either

the

KODAK

E1030 or E1040 Scanner.

AlarisWorld.com/go/E1030support
AlarisWorld.com/go/E1040support

Upgrading

software

Kodak Alaris frequently updates drivers and firmware to correct issues

and add new features. If you are experiencing repeated error

messages, for example, you should upgrade to the latest driver before

contacting Service. Go to:

AlarisWorld.com/go/IMsupport

, type in or

select your scanner model,

and download the most recent upgrade.

Contacting

Service

1. Visit

AlarisWorld.com/go/IM

to obtain the most current phone number

for your country.

2. When calling, please have the following information ready:

- A description of your problem.
- The scanner model and serial number.
- Computer configuration.
- Scanning application you are using.

Содержание E1030 Series

Страница 1: ...A 61997 User s Guide E1030 E1040 Series Scanners...

Страница 2: ......

Страница 3: ...omote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCL...

Страница 4: ......

Страница 5: ...nning Software 12 Smart Touch 12 Capture Pro LE 12 3 Scanning 13 Basic scanning 13 Scanner controls 13 Getting your scanner ready to scan 14 Getting your pages ready to scan 14 Scanning Applications 1...

Страница 6: ...31 Cleaning the transport rollers 32 Cleaning the imaging area 33 Replacement procedures 33 Replacing the separation roller 34 Replacing the pre separation pad 35 Replacing the urging roller tire 36...

Страница 7: ...Contact Technical Support Do not disassemble or modify the scanner or the AC power adapter Do not move the scanner with the power cord and interface cable attached This may cause damage to the cord c...

Страница 8: ...iv A 61997 1 August 2022 Safety...

Страница 9: ...your documents and send them to various destinations with the touch of a button then search for and view your digitized documents based on different search criteria The E1030 40 Series Scanners may a...

Страница 10: ...fications on the web site refer to the latest scanner driver and firmware versions Illustrations in this guide This User s Guide provides information and procedures for the KODAK E1030 40 Series Scann...

Страница 11: ...ion on how to use the TWAIN Datasource and ISIS Driver is available in Help Use the help button or help icon after you have selected a driver and the user interface appears This information is also av...

Страница 12: ...Side guides the side guides can be moved in and out to accommodate the size of pages you are scanning Side guides may be locked in place for letter size or A4 size paper See Getting your scanner ready...

Страница 13: ...9 Play button this button launches the scanning application in order to begin scanning 10 11 Down and Up buttons allow you to scroll through functions 1 to 9 Front view continued 12 Function window di...

Страница 14: ...to connect a security lock to the scanner You can purchase a standard security lock at an office supply store 2 Power port connects the power supply to the scanner 3 USB 3 0 High Speed port connects t...

Страница 15: ...pad helps to feed one page at a time from the input tray 4 Separation roller provides smooth page feeding and separation of various sizes thicknesses and textures of input pages 5 Image glass the are...

Страница 16: ...8 A 61997 1 August 2020 1 Overview...

Страница 17: ...e steps to unbox your scanner and get it ready to be set up 1 Open the scanner box 2 Remove all the contents from the scanner box 3 Remove all the shipping tape from the scanner Open the scanner cover...

Страница 18: ...Go to your scanner s product support website E1030 AlarisWorld com go E1030support E1040 AlarisWorld com go E1040support Scroll to the driver section that matches your computer s Operating System Sele...

Страница 19: ...upport website E1030 AlarisWorld com go E1030install E1040 AlarisWorld com go E1040install Scroll to the section that matches your scanner s model name If the version is not shown then click the Relea...

Страница 20: ...1030 AlarisWorld com go E1030support E1040 AlarisWorld com go E1040support Training information can be found at www alarisworld com go scanningsoftware Smart Touch Easy to use application that allows...

Страница 21: ...Buttons The power button is always active and is used to turn the scanner on and off The Up and Down Scroll buttons allow you to select or scroll through predefined functions by pressing the Up or Do...

Страница 22: ...adjust the input and output trays for the length of your pages The output tray can be extended to accommodate pages up to 35 56 cm 14 inches in length An end stop is available to assist output page s...

Страница 23: ...til number 1 is displayed in the function window You may scroll up or down to the desired function depending on which Scroll button is used 3 Press the button The document will be scanned When you out...

Страница 24: ...Black and White Single page TIFF scans a black and white document and saves the images to individual single page TIFF files Black and White Multi page TIFF scans a black and white document and saves a...

Страница 25: ...our pages 2 All inks and correction fluids on the paper must be dry before scanning is started 3 If your pages stick together they may have trouble feeding one by one Fan the pages to help them separa...

Страница 26: ...to feed or separate feather the lead edges of the stack as shown Hold the back of the stack and bend the stack so the lead edges of the bottom documents are forward of the top documents Maintain this...

Страница 27: ...ray The scanner needs to detect the pages but pushing too far may crumple delicate paper NCR paper No carbon required NCR paper is coated with chemicals that affect the scanner rollers and can degrade...

Страница 28: ...paper extend the input tray as far as possible Give additional support to very long paper by hand if needed 2 Set the output tray length at the maximum Do not raise the end stop 3 If you gently pull...

Страница 29: ...ner you can try gap release Some pressure is used to separate the first bottom page in a stack from the rest of the stack If you want to feed one delicate page or a photo with no pressure on it pull u...

Страница 30: ...ing Handle with extra care If you regularly scan fragile paper you should consider adding a Kodak flatbed accessory To see Kodak flatbed accessories available refer to the link for your scanner in Sup...

Страница 31: ...e scanner cover Separate the multifed pages and put them back at the bottom of the stack Shuffle the stack into good feeding form again Close the scanner cover Put stack into the input tray Press the...

Страница 32: ...t Page and Color Perfect Page shortcuts in your driver provide our recommended settings for document scanning Other Perfect Page settings The following settings can improve the appearance of your imag...

Страница 33: ...ale image of the scanned page for front back or both sides Turning the scanner off To turn the scanner off hold down the power button for 3 seconds NOTE The Power Off energy saver feature will also tu...

Страница 34: ...26 A 61997 1 August 2022 3 Scanning...

Страница 35: ...s pages exiting the scanner have roller tire marks Transport cleaning sheets roller cleaning pads and Staticide and Brillianize wipes are all available for purchase from Kodak Alaris Refer to the link...

Страница 36: ...or toner from the rollers is not visible on scanned pages or on images 10 If necessary repeat this procedure 11 When the rollers are clean disconnect the electrical power and clean the imaging area Re...

Страница 37: ...the scanner cover 2 Remove the pre separation pad by grasping it and pulling it straight out 3 Grasp the separation roller and pull it straight out 4 Wipe the separation roller tires with a roller cle...

Страница 38: ...the separation roller assembly See Replacement procedures on page 33 for more information 6 Reinstall the separation roller by aligning the tab with the slot and snapping it into position 7 Reinstall...

Страница 39: ...over or cleaning around the feed roller 3 Remove the urging roller then clean it with a roller cleaning pad 4 Replace the urging roller 5 Clean the lower feed roller tires without removing them Rotate...

Страница 40: ...the feed roller cover by positioning it around the paper present sensor step 1 aligning the bottom edge of the cover with the scanner step 2 and pushing it back into position until it snaps into place...

Страница 41: ...scanner cover Replacement procedures Kodak Scanners use replaceable feed roller modules that can feed a wide range of document types sizes and thicknesses Operating environment document type the cond...

Страница 42: ...er 1 Open the scanner cover 2 Remove the pre separation pad by grasping it and pulling it straight out 3 Grasp the separation roller and pull it straight out Discard it 4 Install the new separation ro...

Страница 43: ...n pad and snapping it into place 6 Close the scanner cover Replacing the pre separation pad 1 Remove the pre separation pad by grasping it and pulling it straight out 2 Discard the worn pre separation...

Страница 44: ...arisWorld com go E1030support E1040 AlarisWorld com go E1040support 1 Open the scanner cover 2 Pull on the edge of the feed roller cover and lift it out of position NOTE Be careful not to damage the p...

Страница 45: ...ates in only one direction Use the white gear at the end to rotate the roller When the pin is aligned properly lift the roller out of position 2 Remove the feed roller and replace the tires 3 Reinstal...

Страница 46: ...fer to the support page for your scanner below and click on Supplies E1030 AlarisWorld com go E1030support E1040 AlarisWorld com go E1040support Contact your scanner supplier to order supplies Updates...

Страница 47: ...nd firmware to correct issues and add new features If you are experiencing repeated error messages for example you should upgrade to the latest driver before contacting Service Go to AlarisWorld com g...

Страница 48: ...40 A 61997 1 August 2022 5 Troubleshooting...

Страница 49: ...isWorld com go scannerrecycling The product packaging is recyclable Parts are designed for reuse and recycling The Kodak E1030 and E1040 Scanners are Energy Star compliant and are shipped from the fac...

Страница 50: ...006 O indicates hazardous substance concentration lower than MCV X indicates hazardous substance concentration higher than MCV EPUP Environmental Protection Use Period EPUP In mainland China this numb...

Страница 51: ...ethers PBDE Covers Circuit Boards Scan Module Feed Module Accessories 1 0 1 wt 0 01 wt Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance ex...

Страница 52: ...harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harm...

Страница 53: ...tor cover glass pins trays or seal c from service modification or repair not performed by Kodak Alaris or a service provider authorized by Kodak Alaris or by tampering use of counterfeit or other non...

Страница 54: ...must install the shipping restraint before the KODAK Scanner is shipped When the original packaging is not available contact Kodak Alaris Response Center at 800 822 1414 for part numbers and replacem...

Страница 55: ...sure to remove all options and accessories which include power cord documentation etc not covered by the Limited Warranty All products should be returned to Kodak Alaris in the original shipping conta...

Страница 56: ...r U S contact Technical Support by telephone Telephone technical support is available Monday Friday between the hours of 5 a m to 5 p m excluding Kodak Alaris holidays Phone 800 822 1414 For technical...

Страница 57: ......

Страница 58: ...All trademarks and trade names used are the property of their respective holders The Kodak trademark and trade dress are used under license from Eastman Kodak Company 2022 Kodak Alaris Inc TM MC MR A...

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