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A-61167 April 2005
Troubleshooting
Indicator lights
There are two indicator lights — one red, one green — on the scanner that
give some information about what the scanner is doing.
Green on
— scanner is ready to scan
Green flashing
— scanner is busy
Red on
— an error condition exists (refer to “Problem Solving” in this section
for help with some common error conditions)
Red and green on
— scanner is powering up
After you power up the scanner, the red and green indicator lights will
illuminate. After approximately one minute, both lights go out. When the
green indicator light comes back on, the scanner is ready to begin scanning.
However, the host computer may require a few more seconds to detect
the scanner.
Lamps
The scanner has a lamp saver feature to prolong lamp life. The lamps shut off
after five minutes of scanner idle time.
Clearing
document jams
1. Remove any documents from the feeder area.
2. Lift up the scanner door release to unlatch the scanner door.
3. Pull up to open the scanner door.
4. Locate the jammed document and remove it.
5. Lower the scanner door and press it down firmly until it latches into place.
Green indicator light
Red indicator light
