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Hints and tips / Troubleshooting
13. Troubleshooting / Failure display
If an abnormality comes up, the induction hob will enter the protec-
tive state automatically and display corresponding protective codes:
The above are the judgment and inspection of common failures.
Please do not disassemble the unit by yourself to avoid any dangers
and damages to the induction hob.
Problem
Possible causes
What to do
The induction hob or
a cooking zone has
turned itself off un
-
expectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two
digits in the cooking
timer display).
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Problem
Possible causes
What to do
F5-F9
Temperature sensor
failure
Restart the hob after cooling down.
Consult a specialist company if necessary.
F3-F4
Temperature sensor
of the IGBT failure.
Restart the hob after cooling down.
Consult a specialist company if necessary.
E1/E2
Abnormal supply
voltage
Please inspect whether power supply is normal.
Consult a specialist company if necessary.
E3/E4
Abnormal tempe-
rature
Please inspect the pot and restart the hob after cooling down.
Consult a specialist company if necessary.
E5/E6
Bad induction hob
heat
radiation
Restart the hob after cooling down.
Consult a specialist company if necessary.
EO/FD/FC
Communication
failure
Restart the hob after cooling down.
Consult a specialist company if necessary.
