13
INSTALLATION
OPERATION
Troubleshooting
If your shading is not operating correctly:
■
■
Refer to the following troubleshooting procedures for specific solutions for your shading.
For questions, please contract Kirsch
®
at
844-KIRSCH2 (844-547-7242)
.
Problem
The shading will not fit into the installation brackets.
Solution
If the shading has a battery wand, check that the wand is not interfering with the installation brackets.
Check that the installation brackets are level and aligned. Adjust and/or shim to level, if necessary.
Be sure the heads of the mounting screws are flush against the installation bracket.
Check that the headrail is completely inserted into the installation brackets so that the locking lever on the
installation bracket slides over the headrail. See “STEP 3: Install the Shading” on page 7.
Problem
Batteries in the battery wand need to be replaced.
Solution
Replace the batteries in the battery wand.
Squeeze the cap latch to release the cap and remove the cap from the
battery wand.
Install the batteries according to the instructions on the battery wand
label.
Press the cap on until it latches.
NOTE:
Kirsch
®
recommends AA alkaline batteries for use with our
battery-powered shadings. These will provide more than one year of operation, depending on the usage. Lithium and
rechargeable batteries are not recommended.
Problem
The shading does not operate when pushing up or pulling down the wand.
Solution
Unplug the power cable from the motor and lift the wand to discharge any residual power, then plug the power
cable back in. A green LED should flash to indicate the motor has power. If the LED flashes red, the batteries are
drained and will need to be replaced.
NOTE:
The LED is best viewed from below.
Check that the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand are correctly
inserted and fresh.
Check that the battery wand, satellite battery pack, C-size satellite battery wand, or 18V DC Power Supply is securely
connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
Problem
The wand detached from the activation arm when operating the shade.
Solution
The wand is attached to the activation arm using a magnet and is easily reattched by touching the top of the wand
to the activation arm.
Problem
The vanes do not open when the shading is first operated.
Solution
Make sure the shading is completely lowered.
Open and close the shading several times to help open the vanes. If necessary, gently pull down on the bottom rail
when the shading is fully lowered.
Problem
The vanes do not close fully when the shading stops in the lowest position.
Solution
The shading should be adjusted to stop in its lowest position with the vanes closed. See “Adjust the Vanes Open and
Closed Limits” on page 15.
Cap
Latch
Battery Wand
Squeeze
