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Water tank warranty - Terms & conditions
Rights of Consumers under the Australian Consumer Law
1.
Under the Australian Consumer Law, consumers have certain rights which cannot be
excluded, including guarantees as to the acceptable quality and fitness for purpose
of goods and services.
2.
The Australian Consumer Law will apply to you if:
a.
the amount paid or payable for the Product did not exceed $40,000 (except
where the Product is not of a kind ordinarily acquired for personal, domestic or
household use or consumption, and Kingspan has limited its liability in a
manner permitted by the Australian Consumer Law, in which case your rights
are limited to that extent); or
b.
the Product is of a kind ordinarily acquired for personal, domestic or household
use or consumption,
unless you acquired the Product for the purpose of re-supply or the purpose of using
it up or transforming it in trade or commerce.
3.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
4.
The benefits under these Warranty Terms & Conditions are in addition to other rights
and remedies you may have under a law in relation to the Product.
Warranty
5.
Subject to these Warranty Terms & Conditions, Kingspan Water & Energy Pty Limited
(Kingspan) provides a limited 20 year pro rata warranty in relation to the Water Tank
(including its Liner). This warranty commences from the date of installation and
covers the customer against defects in material and/or workmanship resulting in
leakage. Minor parts and accessories supplied with the Water Tank are subject to a
more limited 1 year warranty.
The pro rata warranty is calculated according to the formula: A = (B x C) / D
Where:
A = Value of the Warranty
B = Original Sale Price of the Water Tank
C = Years & Months remaining in the Warranty Period
D = Warranty Period