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MY21K03 - 12_1.0_21.09.2020

4

Contents

7.3.6

Servicing the chain 

61

7.4

Maintenance  

62

7.4.1

Wheel 62

7.4.1.1

Checking the tyres 

62

7.4.1.2

Checking the rims 

62

7.4.1.3

Checking and adjusting the tyre 
pressure – Dunlop valve 

62

7.4.1.4

Checking and adjusting the tyre 
pressure – Presta valve 

63

7.4.1.5

Checking and adjusting the tyre 
pressure – Schrader valve 

63

7.4.2

Brake system  

63

7.4.3

Checking the brake linings for wear 

63

7.4.4

Checking the pressure point 

64

7.4.5

Checking the brake discs for wear 

64

7.4.6

Checking the electrical cables and 
brake cables 

64

7.4.7

Checking the gear shift 

64

7.4.8

Checking the stem 

64

7.4.9

Checking the USB port 

64

7.4.10

Checking the belt and chain tension 

64

8

Maintenance 65

8.1

Suspension system 

66

8.1.1

Rear frame damper 

66

8.1.2

Suspension fork 

67

8.1.3

Suspension seat post 

68

8.2

Axle with quick release 

68

8.2.1

Checking the quick release 

69

8.3

Maintaining the stem 

69

8.4

Adjusting the gear shift 

69

8.4.1

Cable-operated gear shift, single-cable  70

8.4.2

Cable-operated gear shift, dual-cable 

70

8.4.3

Cable-operated twist grip, dual-cable 

70

9

Troubleshooting, fault clearance 
and repair 

71

9.1

Troubleshooting and fault clearance 

71

9.1.1

The drive system or display do not 
start up 

71

9.1.2

Error message 

71

9.1.3

Errors in the assistance system  

72

9.1.4

Battery error  

73

9.1.5

On-board computer error 

74

9.1.6

Lighting does not work 

74

9.1.7

Other errors 

74

9.2

Repair 75

9.2.1

Original parts and lubricants 

75

9.2.2

Replacing the lighting 

75

9.2.3

Adjusting the headlight 

75

10

Recycling and disposal 

76

11

Documents 77

11.1

Parts list 

77

11.1.1

Familiano C-10 

77

11.1.2

Familiano C-N 

78

11.1.3

Familiano L-N 

79

11.2

Assembly report 

80

11.3

Maintenance instructions 

82

11.4

Charger operating instructions         

86

12

Glossary 94

12.1

Abbreviations 96

12.2

Simplified terms 

96

13

 Appendix 

97

I.

Translation of the original EC/EU 
Declaration of Conformity 

97

II.

Declaration of conformity for 
incomplete machine  

98

14

Keyword index 

101

Содержание Famili ano C-N

Страница 1: ...NG INSTRUCTIONS IMPORTANT READ CAREFULLY BEFORE USE KEEP SAFE TO CONSULT AT A LATER DATE KB148 ZAKC46 KB148 ZBKC46 KB149 ZAFC46 KB149 ZBFC46 KB150 ZAFC46 KB150 ZBFC46 MY21K03 12_1 0_22 09 2020 Familia...

Страница 2: ...3 1 4 Electric drive system 16 3 1 5 Motor 16 3 1 6 Rechargeable battery 16 3 1 7 Display 18 3 1 8 Riding light 18 3 1 9 Charger 18 3 2 Proper use 19 3 3 Improper use 20 3 3 1 Maximum permitted total...

Страница 3: ...tery 48 6 12 Electric drive system 49 6 12 1 Switching on the electric drive system 49 6 12 2 Switching off the electric drive system 49 6 13 Display 50 6 13 1 Overview of actions on the display scree...

Страница 4: ...8 3 Maintaining the stem 69 8 4 Adjusting the gear shift 69 8 4 1 Cable operated gear shift single cable 70 8 4 2 Cable operated gear shift dual cable 70 8 4 3 Cable operated twist grip dual cable 70...

Страница 5: ...x service html Copyright KETTLER Alu Rad GmbH Distribution or reproduction of these operating instructions and utilisation or communication of their content is prohibited unless expressly approved Any...

Страница 6: ...1 3 Laws standards and directives The operating instructions comply with the essential requirements specified in Machinery Directive 2006 42 EC Electromagnetic Compatibility Directive 2014 30 EU ISO 2...

Страница 7: ...s to take any action Stylised form Use Italics Glossary term Underlined in blue Link Underlined in grey Cross references Check marks Requirements Triangle Instruction for action 1 Instruction for acti...

Страница 8: ...or the electric motor output shaft over 30 minutes 5 Maximum permitted total weight The maximum permitted total weight is the weight of the fully assembled pedelec with the rider and baggage 6 Year of...

Страница 9: ...ft hand side on each page The identification number is composed of the document number the version number and the release date Type no Model Pedelec type KB148 ZAKC46 Familiano C 10 Cargo bike KB148 Z...

Страница 10: ...damaged The battery may self ignite and explode Protect the battery against heat Never store next to hot objects Never expose the battery to sustained direct sunlight Avoid wide temperature fluctuatio...

Страница 11: ...e fatal if swallowed or inhaled Never dismantle the brake system Avoid contact with skin Do not inhale vapours 2 2 2 Suspension oil Suspension oil in the fork and the rear frame damper is toxic to the...

Страница 12: ...kin and eyes After inhalation Take in fresh air Immediately consult a doctor in case of any discomfort After skin contact Wash affected skin with soap and water and rinse well Remove contaminated clot...

Страница 13: ...7 4 Battery fire The safety electronics may fail if the battery is damaged or faulty The residual voltage can cause a short circuit The battery may self ignite and explode 1 Keep your distance if the...

Страница 14: ...cluded in the basic configuration 1 Front wheel 2 Fork 3 Front guard 4 Headlight 5 Handlebars 6 Stem 7 Frame 8 Seat post 9 Saddle 10 Pannier rack 11 Rear light and reflector 12 Rear guard 13 Rear whee...

Страница 15: ...uid is in a closed hose system If the rider pushes the brake lever the brake fluid activates the brake on the wheel The pedelec features a disc brake on the front and rear wheels The mechanical brakes...

Страница 16: ...ds on the selected gear The motor continues to drive the pedelec as long as the rider presses the push assist button on the handlebars The speed can be a maximum of 6 km h in this case The electric dr...

Страница 17: ...is not being used Its battery life can be extended if the battery is well maintained and more importantly stored at the correct temperatures The charging capacity will decrease with age even if the b...

Страница 18: ...may steam up from the inside if there are abrupt fluctuations in temperature This is not a malfunction Figure 7 BOSCH Purion display 3 1 8 Riding light When the riding light is activated the headlight...

Страница 19: ...ires the appro priate training in particular riding in bends and braking should be practised The strain on the rider in particular the hands and wrists arms shoulders neck and back is accordingly high...

Страница 20: ...ons stunt riding or acrobatics City and trekking bicycles Child s bicycles bicycles for young adults Mountain bikes Racing bicycle Cargo bike Folding bicycle City and trekking bicycles are not sports...

Страница 21: ...ected to the BOSCH diagnosis tool data is transferred to Bosch eBike Systems Robert Bosch GmbH regarding the use of rechargeable battery including its temperature and cell voltage to help improve the...

Страница 22: ...hands and arms 2 5 m s Highest effective value of weighted acceleration for the entire body 0 5 m s Table 10 Emissions from the pedelec Axle nut tightening torque 35 Nm 40 Nm Handlebars clamping scre...

Страница 23: ...ion class IP54 Operating temperature 5 C 40 C Storage temperature 10 C 40 C Permitted charging temperature range 0 C 40 C Table 16 Technical data for BOSCH PowerPack 400 battery BBS265 Nominal voltage...

Страница 24: ...c has been configured with eMTB mode eMTB mode appears briefly when the SPORT level of assistance is selected 3 5 2 3 Indicator unit km h or mph The speed can be displayed in km h or mph You can choos...

Страница 25: ...n 8 5 Initial help 3 5 3 Battery level indicator Each battery has its own level indicator Figure 10 Example of a battery level indicator 1 On Off button battery 2 Battery level indicator The five gree...

Страница 26: ...21 Pedelec technical data Area of use City and trekking bicycles Child s bicycles bicycles for young adults Mountain bikes Racing bicycle Cargo bike Folding bicycle Suitable for tarmacked and paved ro...

Страница 27: ...ver drive off road or perform jumps Never drive off road or perform jumps Never drive off road or perform jumps Never drive off road or perform jumps Never drive off road or perform jumps over 15 cm N...

Страница 28: ...g points The box does not have any handles Type no Frame Box dim cm Weight kg Shipping weight kg KB148 ZAKC46 t b a t b a t b a t b a KB148 ZBKC46 t b a t b a t b a t b a KB149 ZAFC46 t b a t b a t b...

Страница 29: ...t the battery in a dry clean position where it is protected from direct sunlight 4 2 3 Shipping a pedelec When shipping the pedelec we recommend that you have the specialist dealer partially dismantle...

Страница 30: ...tion surfaces of the brake Before longer periods without use it is recommendable to have your specialist dealer carry out an inspection and basic cleaning and apply preservative agent 4 3 1 2 Carrying...

Страница 31: ...a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride For this reason every pedelec must be prepared so it is fully ready for use immediately a...

Страница 32: ...fork steerer increase the quick release lever tensioning To do so turn the knurled nut slightly in a clockwise direction with the quick release lever open 3 Close the lever and check the stem is firm...

Страница 33: ...sh with injuries Wear sturdy footwear and close fitting clothing WARNING CAUTION Crash caused by difficult to spot damage If the pedelec topples over or you have a fall or an accident there may be dif...

Страница 34: ...increases as the temperature drops Battery performance is reduced As a result you should expect the range to be shorter than normal in winter Use a thermal protection sleeve on the battery in winter C...

Страница 35: ...pecialist dealer if the problem persists 440 Battery internal error 1 Re start the system 2 Contact your specialist dealer if the problem persists 450 Internal software error 1 Re start the system 2 C...

Страница 36: ...2 Contact your specialist dealer if the problem persists Code Description Method of resolution Table 25 List of display screen error messages 605 Temperature error The pedelec is outside the permitted...

Страница 37: ...Contact your specialist dealer 850 Internal ABS error Contact your specialist dealer 860 861 Error in the power supply 1 Re start the system 2 Contact your specialist dealer if the problem persists 87...

Страница 38: ...nd the suspension to your body and your preferred riding style before the first ride 6 5 1 Adjusting the saddle 6 5 1 1 Adjusting the saddle tilt The saddle tilt must be adjusted to the seat height th...

Страница 39: ...c near to a wall so that you can lean on the wall to support yourself or ask another person to hold the pedelec for you 1 Climb onto the bicycle 2 Place the pedals into the vertical position with your...

Страница 40: ...4 Setting the brake The brake lever grip distance can be adjusted to ensure that it can be reached more easily The pressure point can also be adjusted to the rider s preferences Contact your speciali...

Страница 41: ...ver moves closer to the handlebar grip Turn the setting screw clockwise towards plus The brake lever moves away from the handlebar grip 6 5 5 2 Setting the pressure point on a brake lever The pressure...

Страница 42: ...100 Front GT Irack 08949 110 Carrier basket small 08949 120 Carrier basket large 08949 130 Familiano L Sideblades short 08949 140 Familiano L Sideblades long 08949 150 Table 27 Accessories Crash caus...

Страница 43: ...which is approved for towing a trailer will bear an appropriate adhesive label You may only use trailers with a tongue load and weight which do not exceed the permitted values Figure 23 Trailer sign T...

Страница 44: ...the left and remove 6 6 4 Tubeless and airless Bicycle riding without tubes reduces the risk of tyre punctures or even avoids them completely The specialist dealer will advise you on choosing a suitab...

Страница 45: ...cycle has a hydraulic rim brake check whether the locking levers are fully closed in their final positions Check the front and rear wheel brakes to make sure that they are working properly To do so pu...

Страница 46: ...the rider needs to steer and brake This can lead to a loss of control This may cause a crash with injuries You should practice how to use a loaded pannier rack safely before using the pedelec in publ...

Страница 47: ...ry can remain on the pedelec or can be removed for charging Interrupting the charging process does not damage the battery 1 Remove the cable connection cover if necessary 2 Connect the mains plug of t...

Страница 48: ...utside its mount only 6 11 4 Using double battery model with a single battery only One of the charging sockets is not accessible or is sealed with an end cap on pedelecs with two batteries If you wish...

Страница 49: ...set on the display As soon as the system has been activated ACTIVE LINE PERFORMANCE LINE appears briefly on the display 6 12 2 Switching off the electric drive system As soon as you stop pushing the...

Страница 50: ...een brightness in such a way that you can see text and icons sufficiently clearly Symbol Designation 1 WALK Push assist button 2 USB port 3 On Off button display 4 Indicator 5 Plus button 6 Minus butt...

Страница 51: ...6 14 2 Selecting the level of assistance Press the plus button briefly 1 s to increase the level of assistance Press the minus button briefly 1 s to reduce the level of assistance 6 14 3 Journey infor...

Страница 52: ...rightness in such a way that you can see text and icons sufficiently clearly 6 14 4 Using the USB port 6 14 5 Replacing the battery When the on board computer indicates LOW BAT on the screen the batte...

Страница 53: ...they are inserted into the brake disc openings Always keep fingers well away from the rotating brake discs Burns caused by heated brake The brakes may become very hot during operation There is a risk...

Страница 54: ...ion 6 15 1 Using the brake lever Figure 27 Front 2 and rear 1 brake lever Shimano brake used as an example Push the left hand brake lever to apply the front wheel brake Push the right hand brake lever...

Страница 55: ...tionary As a general rule 50 70 of the transmission range can be used when stationary The remaining part of the transmission range can be adjusted when riding I II 1 2 2 1 Crash caused by incorrect us...

Страница 56: ...em automatically adjusts transmission to the rider s desired pedalling frequency 6 16 5 Switching gear manually 6 16 5 1 Changing down Switch to a low transmission ratio for setting off or driving uph...

Страница 57: ...6 3 to ensure protection against theft Notice Heat or direct sunlight can cause the tyre pressure to increase above the permitted maximum pressure This can destroy the tyres Never park the pedelec in...

Страница 58: ...ning the battery once a month Chain mainly tarmacked road every 250 300 km Basic cleaning and preservation of all components at least every six months Clean the charger at least every six months Clean...

Страница 59: ...tergent and a toothbrush 4 Service the drive elements after cleaning Crash caused by brake failure The braking effect may be unusually poor temporarily after cleaning servicing or repairs This may cau...

Страница 60: ...n cleaning devices or chain cleaning baths Risk of fire and explosion due to penetration by water The battery is only protected from simple spray water Penetration by water can cause a short circuit T...

Страница 61: ...vicing the drive elements 1 Spray the cassette the chain wheels and the front derailleur with a degreasing agent 2 Clean coarse dirt with a brush after soaking for a short time 3 Wash down all parts w...

Страница 62: ...delecs with this equipment The tyre pressure cannot be measured on the simple Dunlop valve The tyre pressure is therefore measured in the filling hose when pumping slowly with the bicycle pump It is r...

Страница 63: ...in the process The tyre pressure has been adjusted as per the specifications 4 Remove the bicycle pump 5 Screw the valve cap tight 6 Screw the rim nut 1 gently against the rim with the tips of your f...

Страница 64: ...hread locker such as Loctite blue then needs to be applied to the loosened screws and the screws tightened as per specifications Contact your specialist dealer if there is any wear or signs of corrosi...

Страница 65: ...dge Injury due to damaged brakes Special tools and specialist knowledge are required to repair the brakes Incorrect or unauthorised assembly can damage the brakes This may lead to an accident with inj...

Страница 66: ...very 200 hours FOX rear frame damper Complete maintenance full interior and exterior inspection damper overhaul air spring overhaul oil change and dust wiper replacement Every 125 hours or once a year...

Страница 67: ...hours Maintenance of spring and damper unit for Paragon XC 28 XC 30 30 2015 and earlier Recon 2015 and earlier Sektor 2015 and earlier Bluto 2016 and earlier Revelation 2017 and earlier REBA 2016 and...

Страница 68: ...plete maintenance of seat post for Reverb B1 Reverb Stealth B1 Every 400 hours Complete maintenance of seat post for Reverb AXS A1 Reverb Stealth C1 Every 600 hours All other suspension seat posts Mai...

Страница 69: ...se lever position and clamping force Figure 34 Adjusting the quick release clamping force 8 3 Maintaining the stem Incorrectly fastened screws may come loose due to impact The stem may no longer be fi...

Страница 70: ...ooth gear shift set the adjusting sleeves underneath the chain stay on the frame The shift cable has around 1 mm play when it is pulled out gently Figure 36 Adjusting sleeves 2 on two alternative vers...

Страница 71: ...or light up but the drive system does not start up remove the battery 3 Insert the battery 4 Start the drive system 5 If the drive system does not start up remove the battery 6 Clean all the contacts...

Страница 72: ...er if you still feel that the no assistance is being supplied The assisted journey distance is too short The battery does not perform as well in winter weather This does not indicate a problem The jou...

Страница 73: ...the charger is connected The battery may be at the end of its useful life Replace old battery with new one The battery and charger become hot The temperature of the battery or the charger may have exc...

Страница 74: ...nected which the system is unable to recognise 6 Contact your specialist dealer The gear level is not shown on the display screen The gear level is only shown if the electronic gear shift is used 1 Ch...

Страница 75: ...o that its light beam shines on the road 10 m in front of the pedelec Three beeps are sounded A fault or warning has occurred This occurs when an error message is displayed Follow the instructions for...

Страница 76: ...d help to protect the environment The pedelec battery motor display screen and charger are recyclable materials You must dispose of and recycle them separately from the domestic waste in compliance wi...

Страница 77: ...ano BR MT420 4 piston Front brake lever Shimano MT402 Disc front Shimano SR MT30 180mm Rear brake Shimano BR MT420 4 piston Rear brake lever Shimano MT402 Disc rear Shimano RT EM300 180mm Front rim RY...

Страница 78: ...5 Disc front Magura Storm HC 180mm Rear brake Magura MT4 2 piston Rear brake lever Magura MT4 Disc rear Magura Storm HC 180mm Front rim RYDE Andra 40 double wall Rim rear RYDE Andra 40 double wall Hub...

Страница 79: ...Magura MT5 Disc front Magura Storm HC 180mm Rear brake Magura MT4 2 piston Rear brake lever Magura MT4 Disc rear Magura Storm HC 180mm Front rim RYDE Andra 40 double wall Rim rear RYDE Andra 40 doubl...

Страница 80: ...t missing New bell as specified in the parts list Suspension elements Fork suspension fork Check for damage O K Damage detected New fork as specified in the parts list Rear frame damper Check for dama...

Страница 81: ...ling 10 too fast slow Take pedelec out of service until the source of the error is found Cabling Visual inspection O K Failure in system damage kinked cables New cabling Battery mount Firmly in positi...

Страница 82: ...e Retighten screws Attachments 6 months Check mount fastening O K Loose Retighten screws Bell 6 months Functional check O K No ring too quiet missing New bell as specified in the parts list Suspension...

Страница 83: ...heck O K Loose Retighten screws Shift cables 6 months Check for damage Functional check O K Loose or defective Adjust shift cables new shift cables if necessary Front derailleur 6 months Check for dam...

Страница 84: ...adjust gear shift Suspension components fork shock absorber seat post 6 months Functional check O K Suspension too deep or no longer exists Locate defective component and correct Electric drive 6 mont...

Страница 85: ...MY21K03 12_1 0_21 09 2020 85 Documents Notes...

Страница 86: ...MY21K03 12_1 0_21 09 2020 86 Documents 11 4 Charger operating instructions 0123435678 9 78 7 3951 8 ABC D ABC D ABC...

Страница 87: ...15A Output 36V 6A Made in Vietnam Fast Charger BCS250 eBike Battery Charger 36 4 230 0 275 007 907 Li Ion Use ONLY with BOSCH Li Ion batteries Input 230V 50Hz 1 5A Output 36V 4A Made in PRC Robert Bo...

Страница 88: ...MY21K03 12_1 0_21 09 2020 88 Documents D Compact Charger A G A C EBE D F...

Страница 89: ...MY21K03 12_1 0_21 09 2020 89 Documents D EBE D F A G A C...

Страница 90: ...MY21K03 12_1 0_21 09 2020 90 Documents D A G A C EBE D F...

Страница 91: ...C 0 0 0 C 0 C H G M G N G C 0 G N N G G G C 0 0 G G G M G G G G C C 0 0 C 0 0 C 0 C G N G C 0 0 0 0 0 G G G G G G C C C C C 0 0 0 0 C G M G N C C 0 0 C 0 K G G G N G G L G G G G V S Pk G A CBU G L 0 7...

Страница 92: ...J G N G G G G B G L N G C 0 C G G NN N G G A OG M G L N G 0 C 0 C M M G G G G N G G G G C 0 G C G G NN B G N G G M M G G L P N G N G G G G G G 0 0 0 0 C C C 0 N G M G N G G G OG M G L N G N N A M G G...

Страница 93: ...NN 5 H N G G G G M N G G G G N G L M G N G G N G N G M N N G G G G N M G G N G N G G G N D 0 0 0 0 A N C B G G A C H G N G G G G G G H G G G G G G G G G G 5 C C B G G C B G BG A B N G M G N BG G M G G...

Страница 94: ...cle pedelec Source EN 15194 2017 electrically power assisted cycle equipped with pedals and an auxiliary electric motor which cannot be propelled exclusively by means of the auxiliary electric motor e...

Страница 95: ...oarse pebble tracks forest trails and other general off road tracks where tree roots and rocks are likely to be encountered Permitted total weight Source EN 15194 2017 weight of the fully assembled pe...

Страница 96: ...of manufacture Source ZEG the year of manufacture is the year in which the Pedelec was manufactured The production period is always from August to July of the following year Young adult bicycle Sourc...

Страница 97: ...4 35 EU have been met in compliance with Appendix I No 1 5 1 of the Machinery Directive 2006 42 EC The following harmonised standards have been applied ISO 20607 2018 Safety machinery Instruction hand...

Страница 98: ...MY21K03 12_1 0_21 09 2020 98 Appendix II Declaration of conformity for incomplete machine...

Страница 99: ...MY21K03 12_1 0_21 09 2020 99 Appendix...

Страница 100: ...MY21K03 12_1 0_21 09 2020 100 Appendix...

Страница 101: ...y charging the battery 50 cleaning 60 position 24 Drive system switching off 49 switching on 49 E Electrical cable check 64 Emergency stop system 12 F Fork care 61 Frame battery inserting 47 remove 43...

Страница 102: ...tion 24 Seat post 14 Shifter checking 64 setting 69 position 24 Spoke 15 Stem care 61 check 32 64 cleaning 59 Suspension fork cleaning 58 System message 25 35 T Trailer 43 Transportation 28 Transporti...

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