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Q. How far will an electric bike take me?

A. This all depends on a few factors. Cycling with pedal assist along a straight road under

normal conditions, the standard battery should last about 15-30 miles (24 - 48 kilometers).

Cycling up steep hills will obviously take more energy out of the battery and factors such as

road surface, wind resistance, weight of the rider and tire pressure will affect your range.

Longer range battery is also available.
Q. What happens if I get a flat tire?

A. The tires on our bikes are the same as conventional bicycles. Simply replace the tube

with a tube of the right size and inflate it. No special tires or parts will be needed.
Q. How do I know when the battery is low?

A. The bicycles have easily visible indicators located on the meters that show the amount of

power remaining. If it is getting low and you don’t think you will make it to your destination,

you can switch off your motor and keep it just for the difficult bits while still pedalling

manually.
Q. Do I have to wait for the battery to empty before I charge it?

A. No. The batteries we use are Lithium-ion batteries which do not suffer from ‘memory

effect’. This means that there is no need to discharge a battery completely before you

recharge it again. You can partially recharge the battery at any time without reducing its

voltage or lifespan. We recommend recharging the battery after every use, regardless of

how far you rode.
Q. Can I put a child’s trailer on an electric bike?

A. Yes. We suggest using one that hooks onto the frame rather than the axle.

NOTE: Be careful when pulling a trailer as weight increases and balance may cause changes.
Q. Can I put an electric bike on a bike rack?

A. Yes, just make sure that the bike rack can hold the weight of your bike.

ELECTRIC BIKE FAQS

Содержание 92804

Страница 1: ...E BIKE OWNER S MANUAL THIS MANUAL CONTAINS IMPORTANT SAFETY INFORMATION PLEASE READ AND KEEP FOR FUTURE REFERENCE ...

Страница 2: ...NOTE or NOTICE or IMPORTANT These specify something that is of special interest Read and pay close attention as your safety and that of your bicycle are involved IMPORTANT Read the BEFORE RIDING section and check that all parts are installed and working as per this manual If you understand how the bicycle operates you will get the best performance When you read this manual compare the illustration...

Страница 3: ...NTIFICATION CHART 5 6 BEFORE RIDING 7 12 ASSEMBLING YOUR BIKE 13 28 OPERATING PROCEDURES 29 32 MONITOR DISPLAY 33 MAINTENANCE REPAIR 34 48 TROUBLESHOOTING 49 52 ELECTRIC BIKE FAQs 53 54 LIMITED WARRANTY 55 56 IMPORTANT INFORMATION 57 ...

Страница 4: ...rsonal injuries damage or failure of the bicycle or system and all other losses or damages to themselves and others and to any property arising as a result of using the bicycle DO NOT DISASSEMBLE MODIFY OR REPLACE ELECTRICAL PARTS If you need to change any parts please consult a professional bicycle mechanic or conact customer service for additional help NOTE YOUR INSURANCE POLICIES MAY NOT PROVID...

Страница 5: ...these types are designed for different uses Make sure you know what type unit you have and do not exceed its service limitations Be sure you check and understand the bicycle classifications set in this manual including size of the unit that is proper for the rider to insure good control during use Riders who are too small or large may have control problems Do not overload a unit with a rider that ...

Страница 6: ...he risk for personal injury damages or losses incurred from such use Do not ride your bike when any part is damaged or not working properly You must for your safety and the safety of other users consult a professional bicycle mechanic for any questions on repairs or maintenance WARNING As with all mechanical components the bicycle is subjected to wear and high stresses Different materials and comp...

Страница 7: ...Monitor Display 4 Headset 5 Fork 6 Front Brake 7 Pedal 8 Pedal Crank Arm 9 Torque Sensor 10 Chain 11 Rear Derailleur 12 Motor 13 Wheel 14 Tire 15 Rear Brake 16 Saddle 17 Frame 18 Battery inside frame 19 Charging Port opposite side 20 On Off Switch CIRCUIT DIAGRAM BATTERY MONITOR DISPLAY MOTOR TORQUE SENSOR ...

Страница 8: ... 9 Torque Sensor 10 Chain 11 Rear Derailleur 12 Motor 13 Wheel 14 Tire 15 Rear Brake 16 Saddle 17 Frame 18 Battery inside frame 19 Charging Port opposite side 20 On Off Switch 19 20 2 1 3 17 18 16 6 5 15 11 14 13 12 10 9 4 7 8 PARTS IDENTIFICATION CIRCUIT DIAGRAM BATTERY MONITOR DISPLAY MOTOR TORQUE SENSOR ...

Страница 9: ... light colored clothing and plan your route to ride in well lighted areas avoiding heavy traffic areas 3 NOTE Always wear shoes when riding a bicycle and avoid loose fitting clothes Wear a cuff band or trouser clip to keep pants or other loose clothing from getting caught in the chain wheel Long sleeves long pants gloves eye protection a CPSC approved helmet elbow and knee pads are recommended Hel...

Страница 10: ...w what you are going to do Signal 100 ft before turning unless your hand is needed to control the bike 14 WARNING NIGHT TIME OPERATION We do NOT recommend riding your bike at night If you have an emergency that requires you to ride at night you must have proper lights and reflectors NEVER ride at night without a helmet taillight a white front reflector a red rear reflector pedal reflectors and whi...

Страница 11: ...EMBLY GUIDE AND PERFORM CHECKS SPECIFIED IN THE OWNER S MANUAL BEFORE RIDING Tools required for assembly 5 6mm hex wrench Torque wrench Air pump tire gauge to inflate tires Bicycle lubricant or grease 6 adjustable wrench Phillips standard screwdrivers Pliers with cable cutting ability Serial Number Location Bike Shown Upside Down Serial Number RECORD SERIAL NUMBER Each bicycle has a serial number ...

Страница 12: ...nfirm that it is securely attached to the wheel Spin the front wheel and confirm that it does not wobble or contact the fork or brake pads Try to lift push down on and twist the seat to confirm it is tight Look at the connection of the pedals to the crank arm You should not see pedal screw threads and the pedal should feel firm and be parallel to the ground Apply your brake s and make sure they fe...

Страница 13: ...men s model THERE SHOULD BE A CLEARANCE OF NO LESS THAN 1 2 INCHES BETWEEN THE GROIN AREA OF THE INTENDED RIDER AND THE TOP TUBE OF THE BICYCLE WHILE THE RIDER STRADDLES THE BICYCLE WITH BOTH FEET FLAT ON THE GROUND THE SEAT POST MINIMUM INSERTION MAXIMUM HEIGHT MARK SHOULD NOT BE VISIBLE WHEN THE SEAT POST IS INSERTED INTO THE SEAT MAST OF THE BIKE DO NOT RAISE THE SEAT POST BEYOND THIS MARK THE ...

Страница 14: ...dal at it s lowest point place the ball of your foot on the pedal The correct saddle height will allow the knee to be slightly bent in this position REACH To obtain maximum comfort the rider should not over extend his or her reach when riding There should be a slight bend in the rider s elbows Refer to the section regarding seat and seat posts to learn how to adjust the seat post height BEFORE RID...

Страница 15: ...e the nuts washers and wheel retainers from the front wheel 2 Slide the wheel onto the open ends of the fork Slip an axle retainer onto each end of the axle and hook the retainers into the holes in the fork end Loosely install the washer onto each end of the axle serrated end toward the retainer then install the hex nut Note there may be a washer head nut in place of the washer and hex nut 3 Cente...

Страница 16: ...sed position CORRECT QUICK RELEASE AXLE SETTING 1 To set turn the lever to the open position so that the curved part faces away from the bicycle 2 While holding the lever in one hand tighten the Adujusting Nut until it stops 3 Pivot the lever toward the closed position When the lever is halfway closed there must be firm resistance to turn it beyond that point If resistance is not firm open the lev...

Страница 17: ...is equipped with a rear mount kickstand please follow the instructions below 1 Lean the bike against a wall for support so that the right side chainring side is facing the wall and the left side of the bike is facing out 2 Remove the rear axle nut and washer from the left side rear wheel 3 Slide the kickstand plate onto the axle so that it is seated against the rear dropout 4 Slide the washer and ...

Страница 18: ...ten the spindle securely to the crank arm with a 15mm open end or an adjustable wrench 2 Turning the spindle counterclockwise by hand thread the pedal marked L into the crank arm on the left side of the bike Make sure that you are not cross threading which can strip the threads in the crank arm If the threads do not turn easily don t force them Back the spindle out and start over Once the pedal is...

Страница 19: ...ed a 6mm Allen Wrench Loosen the 6mm Allen Screw DO NOT remove the screw Loosen it only enough to allow angle adjustment Adjust to the desired angle and tighten bolt securely Check the stem for tightness before riding WARNING The assembler is cautioned against the danger of damaging the handlebar stem assembly and possible injury to the rider in overtightening the expander bolt and expander wedge ...

Страница 20: ...HANIC 1 Make sure the front fork is facing forward see illustration 2 Insert the stem onto the fork steerer tube Align the steerer tube so that it sits ABOVE the top allen screw but BELOW the top of the stem 3 Tighten the 5mm head set top cap bolt to a torque of 15 ft lbs Do Not Overtighten 4 Face the handlebar stem forward directly in line with the front wheel Tighten the two 5mm allen screws on ...

Страница 21: ...MINIMUM INSERTION MAXIMUM HEIGHT MARK SHOULD NOT BE VISIBLE WHEN THE SEAT POST IS INSERTED INTO THE SEAT MAST OF THE BIKE DO NOT RAISE THE SEAT POST BEYOND THIS MARK THE SEAT POST OR FRAME MAY BREAK CAUSING YOU TO LOSE CONTROL AND FALL ALWAYS CHECK TO MAKE SURE SEAT POST ADJUSTING MECHANISM IS TIGHTENED SECURELY BEFORE RIDING RIDING WITH AN IMPROPERLY TIGHTENED SEAT POST CAN ALLOW THE SEAT TO TURN...

Страница 22: ... their usage limit After checking that the brake system has cooled down sufficiently check the brake pad thickness Replace the brake pads if the wear indicators are visible 6 Be careful not to allow any oil or grease to get onto the rotor and brake pads otherwise the brakes may not work correctly 7 Check the brake cable for rust and fraying and replace the cable immediately if such problems are fo...

Страница 23: ...nstalling the cable Slide the head of the brake cable into the brake lever per the diagram Thread the cable through the slot in the brake lever so the cable end rests squarely in the adjusting barrel Turn the adjusting barrel to close If the brake cable is disconnected at the disc caliper thread the brake wire through the adjustment barrel loosen the cable anchor bolt until you can see a hole thro...

Страница 24: ...ads return to a centered position by spinning the wheel and listening for the brake pad rubbing the rotor on either side Readjust as needed Check that the brake cable tension allows the brake lever about 1 3 of the travel before the brake pads contact the rotor If the cable has stretched or slipped readjust brake cable tension by loosening the cable anchor bolt and pulling more cable through the a...

Страница 25: ...ire performs under different terrain or weather conditions depends largely on tire pressure Inflating the tire to near its maximum recommended pressure gives the lowest rolling resistance but also produces the harshest ride High pressures work best on smooth dry pavement Very low pressures at the bottom of the recommended pressure range give the best performance on smooth slick terrain such as har...

Страница 26: ...icycle Please refer to the following section for instructions on all types of bicycle reflectors WARNING REFLECTORS ARE IMPORTANT SAFETY DEVICES WHICH ARE DESIGNED AS AN INTEGRAL PART OF YOUR BICYCLE FEDERAL REGULATIONS REQUIRE EVERY BICYCLE TO BE EQUIPPED WITH FRONT REAR WHEEL AND PEDAL REFLECTORS THESE REFLECTORS ARE DESIGNED TO PICK UP AND REFLECT STREET LIGHTS AND CAR LIGHTS IN A WAY THAT HELP...

Страница 27: ...REAR REFLECTOR MOUNT ON SEAT POST First attach the reflector to the bracket with the reflector screw Next remove the clamp screw and open the clamping reflector bracket Place clamping reflector bracket around the seat post If the clamp is too loose insert the shim inside the clamp Tighten the clamp screw to hold the reflector assembly in place Finally adjust the reflector assembly in place and ens...

Страница 28: ... An upshift is a shift to a higher or faster harder to pedal gear What s confusing is that what s happening at the front derailleur is the opposite of what s happening at the rear derailleur for details read the instructions on Shifting the Rear Derailleur and Shifting the Front Derailleur below For example you can select a gear which will make pedaling easier on a hill make a downshift in one of ...

Страница 29: ...eepest hills the smallest rear and largest front combination is for the greatest speed It is not necessary to shift gears in sequence Instead find the starting gear which is right for your level of ability a gear which is hard enough for quick acceleration but easy enough to let you start from a stop without wobbling and experiment with upshifting and downshifting to get a feel for the different g...

Страница 30: ...eeds of your hub is for the greatest speed Shifting from an easier slower gear like 1 to a harder faster gear like 2 or 3 is called an upshift Shifting from a harder faster gear to an easier slower gear is called a downshift It is not necessary to shift gears in sequence Instead find the starting gear for the conditions At first practice shifting where there are no obstacles hazards or other traf ...

Страница 31: ...rging START YOUR RIDE Once you begin riding you can choose the appropriate assistance level using the INCREASE MOTOR ASSIST or DECREASE MOTOR ASSIST buttons on your display The motor will assist you once you start pedaling There are 3 levels of assistance on the display NOTES DURING RIDING Frequent braking and again accelerating will deplete the battery faster The motor will stop assisting once yo...

Страница 32: ...e at around 20 of the maximum power from the motor In level high you will get 100 assistance from the motor When the monitor display is powered off the bicycle will operate without assistance Experiment with the different levels of motor assist to become familiar with how much power you want You will need different levels of assist for different riding conditions The bars of the battery charge ind...

Страница 33: ...rcumstances the battery can be used for more than 2 years NOTES FOR CHARGING Make sure to charge your bike before rides Do not attempt to ride with too little power available PLEASE CHARGE THE BATTERY IN A DRY WELL VENTILATED AREA WITH ADEQUATE POWER SUPPLY To protect the battery only use the original charger Please do not use this charger to charge other e bike batteries The charger contains high...

Страница 34: ...railleur positioned so that the chain is directed around the smallest gear Every position on the gear selector should cause a gear change Adjustments require fine tuning and should only be made by a qualified technician NOTE Avoid changing gears very rapidly from first gear to the last gear or vice versa If you change multiple gears too quickly you could have the chain come off the front sprocket ...

Страница 35: ... not used for 5 consecutive minutes the monitor display and the power supply will automatically shut off ENGAGING THE MOTOR ASSIST FUNCTION To engage and select the motor assist function press the INCREASE MOTOR ASSIST or DECREASE MOTOR ASSIST and choose your level of assistance Motor assistance is available in 3 different levels LOW MED HIGH Level LOW is minimum assistance Level HIGH is maximum a...

Страница 36: ... a degreaser to lubricate your chain WD 40 MAINTENANCE REPAIR Frequency Weekly Monthly Every Six Months Yearly Component chain derailleur wheels derailleurs brake calipers brake levers shift levers freewheel brake cables Bottom braket pedals derailleur cables wheel bearings headset seat pillar Lubricant chain lube or light oil chain lube or light oil oil oil oil lithium based grease oil lithium ba...

Страница 37: ...ment Check brake and gear cable adjustment Check tire wear and pressure Check wheels are true and spokes tight Check hub head set and crank bearings for looseness Check pedals are tight Check handlebars are tight Check seat and seat post are tight and comfortably adjusted Check frame and fork for trueness Check all nuts and bolts are tight Lubrication as per schedule 1 Check all points as per mont...

Страница 38: ...air kit 10 Tire levers TRAVEL TOOLS We suggest you take the following items with you when going on a long bike ride Tools should be fully secured in a sturdy bag or container attached to the seat or frame of the unit during travel 1 Spare tube 2 Patch kit 3 Pump 4 Tire levers 5 Multi tool 6 Cell phone or change for a pay phone MAINTENANCE REPAIR CAUTION CALL CUSTOMER SERVICE AT 800 451 KENT OR CON...

Страница 39: ... crooked or out of true If wheels are not straight they will need to be adjusted This is quite difficult and is best left to a professional bicycle mechanic Broken or loose spokes Check that all spokes are tight and that none are missing or damaged Caution Such damage can result in severe instability and possibly an accident if not corrected Again spoke repairs are best handled by a mechanic Loose...

Страница 40: ... station This can cause the tubes to over inflate and blowout Bead Seating When inflating or refitting the tire make sure that the bead is properly seated in the rim Tread Check that the tread shows no signs of excessive wear or flat spots and that there are no cuts or other damage CAUTION Excessively worn or damaged tires should be replaced Valves Make sure valve caps are fitted and that valves a...

Страница 41: ... 9 Using a hand pump inflate the tube just enough to give it some shape 10 Place the valve stem through the hole in the rim and work the tube into the tire NOTE Do not let it twist 11 Using your hands only remount the other side of the tire by pushing the edge toward the center of the rim Start on either side of the valve and work around the rim 12 Before the tire is completely mounted push the va...

Страница 42: ...e rear derailleur should shift the chain cleanly from one cog to the next without hesitation Each notched position in the shifter equates to a new gear position After shifting the rear derailleur should not rub on the chain The derailleur should never cause the chain to fall off the inner or outer freewheel cogs Derailleur control cables are a critical component that must be well maintained for ac...

Страница 43: ...move the derailleur outboard away from the wheel while turning it counter clockwise will direct the chain inboard towards the wheel 4 Shift the chain onto the largest sprocket adjust the Low Gear Adjustment Screw A so the chain and the largest cog are lined up vertically If you are unable to get the chain to the largest cog turning the Low Gear Adjustment Screw A counter clockwise will enable the ...

Страница 44: ...ed using light oil in small quantities If the chain has become worn and needs replacing then it is likely that the freewheel will also have become worn and should be carefully checked and also be replaced Take the chain off the freewheel and rotate it with your hand If you hear a grinding noise or the freewheel stops suddenly after spinning it it may need adjustment or replacement Such action is b...

Страница 45: ...ect any looseness or roughness in the pedal bearings then lubrication or replacement is required Check your pedals to see if adjustment is possible to correct the looseness Ensure that the front and rear pedal reflectors on each pedal are clean not cracked and securely fitted WARNING Never ride with loose pedals Improperly installed or tightened pedals can work loose damaging the bicycle and causi...

Страница 46: ...the right side of the bike with a rider in normal riding position and the left crank arm is located on the left side of the bike Match the appropriate pedal to each crank right to right and left to left for assembly Insert the correct pedal into the crank arm and begin to turn the thread with your fingers only When the axle is screwed in substantially all the way then securely tighten using a 15mm...

Страница 47: ...ires or rim braking surfaces CHAIN ADJUSTMENT AND REPLACEMENT On derailleur geared bicycles the rear derailleur automatically tensions the chain To adjust the chain 1 Loosen the rear axle nuts and coaster brake arm clip if fitted and move the wheel forward to loosen or backward to tighten the chain in the frame 2 When correctly adjusted the chain should have approximately 10mm of vertical movement...

Страница 48: ...call customer service at 800 451 5368 Some owners find it convenient to have 2 batteries to avoid being out of service for 5 6 hours If the battery will not be used for an extended period of time charge it fully and recharge it every 3 6 months Store it in a cool dry place Your battery is engineered with precision for high capacity and a long useful life If you experience unusual sounds or odors c...

Страница 49: ...ry use Do not disassemble or alter the battery or battery charger Do not place the battery near fire or corrosive substances Do not allow any liquids on or inside the battery charger Do not expose the battery charger to extreme weather conditions Do not operate the battery charger if damaged Recharge the battery only with a charger specified by the manufacturer Do not use the battery charger for a...

Страница 50: ... to keep it in good running condition NOTE Washing your e bike with a hose or high pressure hose is not possible because it will cause failure or even accidents caused by damage of electronic components and circuits Do not rinse the electrical parts of your e bike use a moist cloth only Please use natural detergents and use a rag to clean its surface gently finally clean the bike with a dry cloth ...

Страница 51: ...nt or broken Rear derailleur side to side travel out of adjustment Stiff chain link Loose pedal axle bearings Loose bottom bracket axle bearings Bent bottom bracket or pedal axle Loose crankset Pedal bearings too tight Bottom bracket bearings too tight Chain fouling derailleurs Derailleur jockey wheels dirty binding Remedy Lubricate tighten clean replace cables Adjust derailleur Adjust indexing Se...

Страница 52: ...Bulge in the rim or rim out of true Brake mounting bolts loose Brakes out of adjustment Fork loose in head tube Axle broken Wheel out of true Hub comes loose Headset binding Hub bearings collapsed QR mechanism loose Replace brake blocks Clean blocks and rim Clean adjust replace cables Adjust brake levers Center brakes Replace blocks Correct block toe in Clean blocks and rim Tighten mounting bolts ...

Страница 53: ...dded in tire Correct tire pressure File down spoke CAUTION CALL CUSTOMER SERVICE AT 800 451 KENT OR CONSULT A PROFESSIONAL BICYCLE MECHANIC WITH ANY QUESTIONS ON REPAIRS OR MAINTENANCE Problem Motor is not working Motor works intermittently Motor is powerless Possible Cause Run out of battery Controller is broken Motor was too hot Remedy Charge the battery Repair or replace motor or battery Wait a...

Страница 54: ...ke sure power is there Reconnect Replace indicator light The green light is not lit after 5 hours of charging The charging voltage is too high Battery is damaged The indicator light is broken Replace the charger Replace the battery Replace indicator light Red and green lights go off quickly when electricity is connected Charger coil is shorted Rectifier tube is broken Check the value of resistance...

Страница 55: ...ording to Federal law electric bikes that are under 750 watts are classified as bicycles For all intents and purposes it s simply a bicycle that requires very little pedaling to travel 20 MPH 32 Km H saving you time and hassle The law does require the use of helmet and riders to be at least 16 years old Check your local state laws for requirements It is required that the owner user follow all appl...

Страница 56: ...ount of power remaining If it is getting low and you don t think you will make it to your destination you can switch off your motor and keep it just for the difficult bits while still pedalling manually Q Do I have to wait for the battery to empty before I charge it A No The batteries we use are Lithium ion batteries which do not suffer from memory effect This means that there is no need to discha...

Страница 57: ...justments What is not covered by this Limited Warranty This warranty does not include labor and transportation charges The bicycle is designed for general transportation and recreational use only This warranty does not cover normal wear and tear paint rust normal maintenance items personal injury or any damage failure or loss that is caused by accident improper assembly maintenance adjustment stor...

Страница 58: ...of purchase when properly assembled and used in a normal manner What will Kent do We will replace without charge to you any frame fork or component found to be defective by Kent CONSUMER MUST PAY ALL LABOR AND TRANSPORTATION CHARGES CONNECTED WITH THE REPAIR OR WARRANTY WORK How do you get service Call the Customer Service Department 8am 4pm E S T at 1 800 451 KENT 5368 All warranty claims should ...

Страница 59: ... can severely hurt you 4 Oil in the brake pad s or rim s surface can or will put brakes out of order This can cause danger and accident Beware of this 5 Do not hang anything on the handlebar while riding Verify the monitor display and any accessories are securely attached to avoid failure or loss during operation 6 This e bike is fit to be ridden by one person only do not carry a passenger 7 To pr...

Страница 60: ...58 04 19 ...

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