Troubleshooting
For detailed instructions of how to balance the hot and cold inlets as well as cleaning the filters, please refer to
accompanying booklet: “Thermostatic Concealed Shower Valve General Installation Instruction”
Thermostatic Shower Valve - Further Instructions
BubbleSpa Showerhead
Symptom
Likely Cause
Action/ Remedy
System does not operate fully
(reduced or no water flow):
Hot or cold water supply isolation
valve closed
Debris has caused blockage in mixer
Pressure difference between hot and
cold supplies is too high
Shower mixer/valve not functioning.
Check and open valve
Isolate mixer and service strainers and
cartridge see mixer instructions to service
Adjust screws on mixer to balance. Or fit
pressure reducer on high pressure supply.
Check valve, replace if necessary.
Water flows from shower head
but no air:
Does the fan run?
Debris in fan
If so check seal of air hose connections and
that hose is kink free.
If no check electricity supply
Conduct hard reset by switching off electrical
supply and waiting 10 seconds before turning
on.
Clear any debris from fan and follow Fan Test
Function p.12.
If fan runs then check flow sensor is not
jammed or faulty.
Temperature fluctuating:
Thermostatic control/Boiler issue.
Check thermostatic mixer valve/boiler for an
issue, call a specialist if necessary.
Poor/no water flow:
Blocked water filter/strainer.
Disconnect water inlet hose, remove and
clean filter, replace filter.
Water flow too strong:
Flow restrictor not installed.
Check if the flow restrictor is properly installed
(adjacent to the water inlet).
Before troubleshooting, ensure that the correct installation and usage procedures have been followed. Improper
installation and improper use of the product can cause a lot of issues. The guide below is designed to help identify and
solve mimor issues which may occur. If the issue is still not resolved, please contact Kelda Customer Service:
[email protected]
+44 (0)2381 290640
DO NOT
unscrew the BubbleSpa shower head. Only qualified tradesmen sent by Kelda or the seller should unscrew the
BubbleSpa shower.
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