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Chapter 5
78
Information Required for Technical Support
Name:___________________________________________Phone__________________________
Contract Number: __________________________________________________________________
Address: _________________________________________________________________________
________________________________________________________________________________
Hardware product(s): _______________________________________________________________
serial number: _________________________________________________________________
configuration: _________________________________________________________________
Device driver: ____________________________________ ________________________________
_______________________________________________ version: _________________________
Software: ________________________________________ ________________________________
serial number: ________________________________ version:__________________________
PC make/model: ___________________________________________________________________
operating system: _____________________________ version:__________________________
Windows version: ______________________________________________________________
processor: ___________________________________ speed:___________________________
RAM: _______________________________________ hard disk space:
____________________
network/number of users: _______________________ disk cache:________________________
graphics adapter: _____________________________ data bus:_________________________
I have the following boards and applications installed in my system:____________________________
________________________________________________________________________________
________________________________________________________________________________
I am encountering the following problem(s): ______________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
and have received the following error messages/codes: ____________________________________
________________________________________________________________________________
________________________________________________________________________________
I have run the board diagnostics with the following results: __________________________________
________________________________________________________________________________
You can reproduce the problem by performing these steps:
1. _______________________________________________________________________________
________________________________________________________________________________
2. _______________________________________________________________________________
________________________________________________________________________________
3. _______________________________________________________________________________
________________________________________________________________________________
Содержание KUSB-3100
Страница 10: ...Contents x...
Страница 14: ...About this Manual xiv...
Страница 15: ...1 1 Overview Features 2 Supported Software 3...
Страница 18: ...Chapter 1 4...
Страница 46: ...Chapter 2 32...
Страница 47: ...33 3 Supported Device Driver Capabilities...
Страница 86: ...Chapter 4 72...
Страница 87: ...73 5 Troubleshooting General Checklist 74 Service and Support 77...
Страница 100: ...Chapter 6 86...
Страница 101: ...87 A Specifications...
Страница 112: ...Appendix A 98...
Страница 113: ...99 B Connector Pin Assignments...
Страница 115: ...101 C Reading from or Writing to the Digital Registers...