Keithley DAS-1700 Series
Troubleshooting
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109
Generating a DriverLINX Configuration Report
Your DriverLINX installation includes a troubleshooting tool that generates a report
of your DriverLINX configuration. If you call Technical Support, after reading
“Solving Problems” on page 105, they may ask you to generate and e-mail this report
to help you solve installation and configuration problems.
What is in the Report?
The troubleshooting tool analyzes your computer to obtain information about
DriverLINX and operating system software that would assist Technical Support in
troubleshooting a problem you are having. It includes information on DriverLINX
files, environment variables, registry entries, hardware and the operating system.
How do I Generate the Report?
You can easily generate the report by clicking this shortcut . Once the
troubleshooting tool generates the report, you will have the opportunity to review it
and make deletions, if desired, before e-mailing it to Technical Support. If you do not
have direct access to e-mail, you can save the report to a disk file and send a copy
later. A Technical Support engineer will guide you through these steps when you are
asked to send a report.
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