P30
Error diagnosis
Operating instructions V3.22
23
© KEBA
7
Error diagnosis
Error
Possible causes
Remedy
LED bar does not light up
No supply voltage
Check the RCD and line cir-
cuit breaker and switch on if
necessary
The charging station is defec-
tive
Contact your service partner
Charging process is not
started
The charging cable is not
plugged in correctly
Unplug the charging cable
and plug it in again
The charging process was
not carried out correctly
Follow the instructions in
"Charging process"
The charging socket may be
dirty or damaged in the lock-
ing area
Clean the charging socket or
have it replaced
The vehicle does not require
energy or it has an error
Check the vehicle
The vehicle is programmed to
charge at a later starting time
-
No enable due to external
control device (energy sup-
plier, photovoltaic system, ...)
-
The vehicle not fully
charged / longer charging
time
Electricity reduction or inter-
ruption of charging by vehicle
or charging station due to
high temperature
When the charging station
has cooled down, the charg-
ing process is continued and
the charging current may be
increased again.
Protect the vehicle and the
charging station from direct
sunlight during the charging
procedure (carport,
garage, ...).
-
Visual inspection of the
charging socket to see if it is
dirty, worn or damaged
-
Contact your service partner,
if necessary
Charging cable cannot be un-
plugged
Charging process was not
completed by the vehicle
Complete the charging
process according to the in-
structions of the vehicle man-
ufacturer
The charging socket may not
unlock due to tension on the
charging cable
Press the plug in and con-
nect again to the vehicle.
Then finish the charging
process again.
