29 of 32
There is Interference on the Channels
Sport 1,
Tele 5,
HSE 24,
Sonnenklar TV
Possible causes
Remedy
DECT telephones can generate channel
interference because they use the same
frequency
Call an antenna specialist
No Connection to the Network Is Possible
Possible causes
Remedy
Network cable
●
Check the network cable and replace
it, if necessary
●
Consult a PC or network specialist
The network or router/modem is...
●
switched off
●
is not operating correctly
●
defective
then
●
switch the router/modem on
●
Check the network and if necessary
reboot the router/modem and other
components. To do this, disconnect
the router/modem from the power
supply for approx. 1 minute and
reconnect them.
●
Consult a PC or network specialist
None of the Above Points Describes My Problem
Contact your specialist dealer if after reading the Quick Start Guide and the instructions
for use you still have outstanding questions or cannot solve a problem.
The Kathrein customer hotline is also available on 0180 5 122240
*)
Tip
Device information required for a claim under warranty
If a claim under warranty is made we require as much information as possible
about your device, such as
●
Device name
●
Serial number
●
Order number
●
MAC address of the LAN interface
(network port)
You can find this information on the sticker on the bottom of the receiver.
*)
0.14 €/minute on Deutsche Telekom AG land lines, costs of mobile calls may vary.
