Troubleshooting
28 of 32
The Receiver Is Not Responding to the Remote Control
Possible causes
Remedy
The batteries of the remote control are ...
flat,
of the wrong type,
have been inserted the wrong way round.
The batteries must be ...
replaced,
replaced,
inserted correctly; see Fig. 4, P. 14.
Receiver or remote control command set
may have been unintentionally changed
Set the
Code 1
remote control code at
the receiver and remote control; see the
instructions for use.
The Message
No or Poor Signal!
Is Displayed
Possible causes
Remedy
●
The satellite antenna (satellite code)
is wrongly aligned and the antenna
signal is too weak
●
The antenna cable is incorrectly con-
nected or damaged
●
The tuner is incorrectly configured
Call an antenna specialist
The Wrong Time Is Displayed
Possible causes
Remedy
The time changeover to
summer time
was
performed incorrectly.
Check the local time zone offset (UTC)
and correct it, if necessary, (
Main Menu
▶
Basic Settings
▶
Date and Time
).
The wrong time was taken from the
reception signal
1. In live mode, select a transmitter
which transmits the time and date
1)
.
2. First use the remote control to switch
the receiver off, then switch it off at
the mains.
3. Wait 10s then switch the receiver on.
1)
Examples: Das Erste HD (Germany), Nederland 1 HD (Netherlands), Rai 1 HD (Italy).
