Frequently asked questions
159
Kaspersky Security, files in that format can be damaged during their deliv-
ery via an Exchange server.
Question: After installation of Kaspersky Security on one of servers in
our organization, the nearest relay server began generating a queue of
messages, which cannot arrive at our server. What should be done in
such case?
The situation results from the application of the
Reject
action to one of the
messages containing signs of spam and addressed to your server.
The problem will be resolved without additional actions when the relay
server’s timeout expires, then receipt of the queued messages will be re-
sumed. You can also delete the rejected message manually from queue
and use force connection method for the remaining messages to resolve
the issue.