Page A-15
Appendix
Problems and Solutions Tables
A
P
ROGRAM
G
UIDE
OR
B
ROWSE
B
ANNER
What Is
Happening
You try to display future
programs in the
Program Guide
or
Browse Banner
, but
find you cannot display
past a limited time.
You try to display past
programs (programs that
have ended) in the
Program Guide
or
Browse Banner
, but
you cannot find.
When you are using the
Program Guide
or
Browse Banner
, some
channels are missing.
Possible Why
The
Program Guide
and
Browse
Banner
can only display programs
scheduled for a limited time
beyond the present.
The
Program Guide
and
Browse
Banner
can only display programs
that have not yet ended. These
features cannot display a time
earlier than the present.
You have a Favorites List active
other than the list named “ALL
CHAN.”
What to Do
Try using the
Program Guide
or
Browse Banner
again later. By
that time, they may display programs for the time and date you
want.
You can change the active Favorites List while still in the
Program Guide
, by pressing the
Guide
button on the remote.
You can choose another custom Favorites List or the “ALL
CHAN” list, which includes all the channels.
C
HANGING
C
HANNELS
What Is
Happening
You enter the channel
number you want. The
channel changes, but the
new channel is not
exactly the channel you
entered. You are
channeling up or down
through the channels,
and the system is
skipping channels that
you know you have
purchased.
You can't change
channels even though
you enter the channel
number you want or use
the
Up/Down
buttons.
Possible Why
You may have made a mistake
entering the channel number. Or,
the channel number you entered
may be invalid.
If so, the channel displayed is the
closest possible to the channel you
entered.
If you were viewing a program and
entered a number to a channel that
you have not purchased, the
recorder will change to the
unpurchased program and display a
message. If a Favorites List other
than “ALL CHAN” is active, the
recorder will skip channels not on
the active list.
There may be a recording in
progress. This is a safety measure
to prevent the channel being
changed by mistake during
recording.
What to Do
Carefully retry entering the channel number you want.
Call the Service Center to make sure you have purchased the
channel.
Choose “ALL CHAN” as the active Favorites List.
Press the
Pause
button to temporarily stop recording, then
change channels, and press the
Play
button to resume recording.
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