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130102- 1 GF 370 DV MV 2/22
12. Jøtul GF 370 DV MV Limited Warranty
This warranty policy applies to gas products identified by Jøtul, Scan, and
Atra trade names, as set forth below.
A. LIMITED FIVE YEAR WARRANTY - Cast Iron, Steel Doors,
Surround Components, Firebox:
Jøtul North America Inc. (JØTUL) warrants, to the original retail
purchaser, that those components of the Jøtul, Scan, or Atra Gas
Stove or Fireplace specified above will be free of defects in material and
workmanship for a period of five (5) years from the date of purchase. This
warranty is subject to the terms, exclusions and limitations set forth in the
following text.
B. LIMITED TWO YEAR WARRANTY - Burner, Steel Burner,
BurnerTreatments, Firebox Panels:
JØTUL warrants, to the original retail purchaser, that those components
of the Jøtul, Scan, or Atra Gas Stove or Fireplace specified above will be
free of defects in material and workmanship for a period of two (2) years
from the date of purchase. Steel burners are warranted against functional
defects for a period of two (2) years from the date of purchase.This
warranty is subject to the terms, exclusions, and limitations set forth in the
following text.
C. LIMITED TWO YEAR WARRANTY - Enamel Finish:
JØTUL warrants, to the original retail purchaser, the enamel finish on cast
iron components of the Jøtul Stove or Fireplace Insert specified above
against peeling or fading for a period of two (2) years from the date of
purchase. This warranty is subject to the terms, exclusions and limitations
set forth below.
D. LIMITED ONE YEAR WARRANTY - Gas & Electrical Components
(controls, plumbing, valve, blower):
JØTUL warrants, to the original retail purchaser, that those components
of the Jøtul, Scan, or Atra Gas Stove or Fireplace specified above will
be free of defects in material and workmanship for a period of one (1)
year from the date of purchase. This warranty is subject to the terms,
exclusions, and limitations set forth in the following text.
JØTUL will repair or replace (including parts & labor), at its option, any of the above
components determined by JØTUL to be covered by this warranty. You must,
at your own expense, arrange to deliver or ship the component to an authorized
Jøtul, Scan, or Atra dealer and arrange for pickup or delivery of the component
after repairs have been made. If, upon inspection, JØTUL determines that the
component is covered by this warranty, the repair or replacement will be made
as set forth above. This warranty is not transferable and is extended only to, and
is solely for the benefit of, the original retail purchaser of the Jøtul, Scan, or Atra
Gas Stove or Fireplace. This paragraph sets forth the sole remedy available under
this warranty in the event of any defect in the Jøtul, Scan, or Atra Gas Stove or
Fireplace.
The warranty period for any replaced component will be the remaining unexpired
portion of the warranty period for the original component.
Please retain your dated sales receipt in your records as proof of purchase.
EXCLUSIONS AND LIMITATIONS
NOTICE: This warranty is void if installation or service is performed by someone
other than an authorized installer, service agency or gas supplier, or if installation is
not in conformance with the installation and operating instructions contained in this
owner’s manual or local and/or national fire and building regulations. A listing of
local authorized installers, service agencies and gas suppliers can be obtained from
the National Fireplace Institute at http://www.nficertified.org/.
This warranty does not cover the following:
1) Repair or replacement of parts that are subject to normal wear and tear during
the warranty period or to parts that may require replacement in connection with
normal maintenance. These parts include paint, lamp bulbs, gaskets and glass
(except to the extent such parts suffer damage from thermal stress).
2) Damage due to incorrect installations not in conformance with the installation
instructions contained in this owner’s manual or local and/or national fire and
building regulations.
3) Damage due to service performed by an installer, service agency or gas
supplier, unless otherwise agreed to in writing by JØTUL.
4) Labor or other costs associated with the repair of gas controls, plumbing,
burners, log set, or sheet metal firebox beyond the warranty period.
5) Damage caused by unauthorized modification, use or repair.
6) Damage to enameled surfaces caused by improper operation or misuse,
including use that is not in conformance with the operating instructions contained
in this owner’s manual. Such damage can typically be identified by bubbling,
cracking, or discoloration of the enamel finish.
7) Costs incurred by travel time and/or loss of service.
8) Damage incurred while the Jøtul, Scan, or Atra Gas Stove or Fireplace is in
transit.
IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY, SHAREHOLDERS,
AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES
BE LIABLE OR RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR
DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST
SALES, INJURY TO PERSON OR PROPERTY, OR DAMAGES TO A
STRUCTURE OR ITS CONTENTS, ARISING UNDER ANY THEORY
OF LAW WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE LIMITED IN
DURATION TO THE LENGTH OF THIS WRITTEN WARRANTY. EXCEPT
AS EXPRESSLY SET FORTH HEREIN, JØTUL MAKES NO ORAL, WRITTEN
OR OTHER WARRANTY WITH RESPECT TO JØTUL, SCAN OR ATRA GAS
STOVES OR FIREPLACES.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on the length of implied warranties. Therefore, the above
exclusions or limitations may not apply to you. This warranty gives you specific
legal rights, and you may have other rights, which vary from state to state.
JØTUL reserves the right to discontinue, modify or change the materials used to
produce the Jøtul, Scan, or Atra Gas Stove or Fireplace. JØTUL shall have the
right to replace any defective component with substitute components determined
by JØTUL to be of substantially equal quality and price.
The dollar value of JØTUL’s liability for breach of this warranty shall be limited
exclusively to the cost of furnishing a replacement component. JØTUL shall not
in any event be liable for the cost of labor expended by others in connection with
any defective component. Any costs or expenses beyond those expressly assumed
by JØTUL under the terms of this warranty shall be the sole responsibility of the
owner(s) of the Jøtul, Scan, or Atra Gas Stove or Fireplace.
No dealer, distributor, or other person is authorized to modify, augment, or
extend this limited warranty on behalf of JØTUL. NO MODIFICATION OR
CHANGE TO THIS WARRANTY WILL BE EFFECTIVE UNLESS IT IS MADE
IN A WRITTEN DOCUMENT MANUALLY SIGNED BY AN AUTHORIZED
OFFICER OF JØTUL.
An authorized installer may have been provided with certain information related
particularly to the Jøtul, Scan, or Atra Gas Stove or Fireplace; however, no
authorized installer or other person who may service the appliance is an agent
of JØTUL. No inference should be made that JØTUL has tested, certified, or
otherwise pronounced any person as qualified to install or service the appliance.
JØTUL shall not be liable or otherwise responsible for any error or omission by a
person installing or servicing a Jøtul, Scan, or Atra Gas Stove or Fireplace.
If you believe your Jøtul, Scan, or Atra Gas Stove or Fireplace is defective, you
should contact your nearest authorized Jøtul, Scan, or Atra dealer, who will process
a warranty claim. IN ORDER TO QUALIFY FOR WARRANTY COVERAGE,
JØTUL MUST RECEIVE NOTICE OF A POSSIBLE DEFECT WITHIN SIXTY
(60) DAYS OF THE DATE THE DEFECT IS FIRST DISCOVERED, OR
REASONABLY COULD HAVE BEEN DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson Drive, Gorham, Maine 04038 USA