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5.3 Network Troubleshooting

Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors

Appendix 2: Reporting Codes

Appendix 3: Regulatory Information

5.4 SIA False Alarm Reduction Installations: Quick Reference

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Содержание Tyco WS900 UL

Страница 1: ...V1 2 Reference Manual Models WS900UL WS901 WARNING This manual contains information on limitations regarding product use and function and information on the lim itations as to liability of the manufacturer The entire manual should be carefully read ...

Страница 2: ...ptions 21 4 3 1 Other Communicator Related Options 24 4 4 2 Way Voice Options 25 4 5 Partition Configuration Options 25 4 6 Wireless Device Configuration Options 27 4 6 1 Wirefree Keypad Configuration Options 27 4 6 2 User Configuration Options 28 4 6 3 Wireless Siren Configuration Options 29 4 6 4 Wireless Key Configuration Options 30 4 6 5 Wireless Smoke and CO Configuration Options 30 4 6 6 Wir...

Страница 3: ...bleshooting 43 Appendix 1 Guidelines for Locating Smoke Detectors and CO Detectors 44 Appendix 2 Reporting Codes 47 Appendix 3 Regulatory Information 52 5 4 SIA False Alarm Reduction Installations Quick Reference 54 3 ...

Страница 4: ... sec ondary circuit cable s Do not connect alarm controller to electrical the same circuit as large appliances Do not select a location that exposes your alarm controller to dir ect sunlight excessive heat moisture vapors chemicals or dust Do not install this equipment near water e g bath tub kit chen laundry sink wet basement near a swimming pool Do not install this equipment and accessories in a...

Страница 5: ... 2 4 No No WS901 28 868 2 4 868 4 No Not evaluated by UL 802 11b g n Note Only models with UL designation are UL ULC listed 1 2 Compatible Devices List The following table lists all devices compatible with the iotega Note Only models withUL are UL ULC listed For UL ULC certified installations use only UL ULC listed devices Note x refers to detector frequency 4 433MHz 8 868MHz 9 912 919MHz Product ...

Страница 6: ...hese supplementary devices have not been evaluated by UL ULC for compatibility with the alarm control panel Camera Wi Fi IP Camera See the Smarttech portal for available models Touchpad Wi Fi Touchscreen dedicated as a system keypad WS9TCHW Phone Cellular Phone w Wi Fi iOS Android based Z Wave Devices See the portal for a complete list of supported Z Wave devices Note These supplementary devices h...

Страница 7: ...temporal four CO alarm l Warning device sounds alarms in the following priority Fire CO Burglary Memory l 128MB RAM l 4GB eMMC solid state drive l 128MB embedded FLASH memory Power Supply Transformer Primary 120VAC 0 35A 60Hz Class II Secondary 12VDC 1 16A Standard Battery l Model DSC model 17000178 7 4V 1 0Ah lithium Ion rechargeable Note This battery pack shall not be used with UL ULC Household ...

Страница 8: ...present Trouble conditions include l AC power failure l Zone trouble l Fire trouble l Communicator trouble l Low battery condition l RF jam l Failure to communicate l Module fault supervisory or tamper Additional Features l 2 way audio Talk Listen support l Audio verification l Quick arming l User partition module zone and system labels l Z WAVE based home automation support Not evaluated by UL 5 ...

Страница 9: ...o the power connector on the back of the panel Route the power cable through the strain relief channel on the bottom of the panel then plug the adapter into an AC outlet The iotega powers up once connected to AC The power up sequence is as follows l The integrated keypad numbers illuminate in sequence until power up is complete l The system powers up after approximately 2 minutes l The Ethernet Li...

Страница 10: ...tention tab in the direction of the arrow in Figure 2 4 3 Lift the battery from the front then pull up and slide out Figure 2 4 Battery Removal Push tab to release Installing a new battery 1 Remove the access cover from the back of the panel 2 Insert the battery back end first as shown in Figure 2 4 3 Press the front of the battery down until the retention tab clicks into place 4 Replace the back ...

Страница 11: ...er is connected to the system OFF System is not powered On NO AC connected and system is operating on backup battery NO AC connected and backup battery is discharged Flashing System test in progress Ready Trouble and Arm LED s flashing at same time Ready ON Steady Green Partition is ready to arm OFF Partition is not ready to arm Not all zones are secure or an alarm is present Flashing Green The sy...

Страница 12: ...menu Installer Walk Test Ready Trouble and Arm LED s flashing at same time or a system test is in progress Ready Trouble and Arm LED s flashing at same time OFF No system troubles Wi Fi Signal Strength ON Steady Green Strong Signal Connection ON Flashing Green Wi Fi active in WSA mode for AP mode ON Steady Amber Radio active with weak signal connection ON Flashing Amber Z Wave is active in learn p...

Страница 13: ... system tamper is logged and communicated to the central monitoring station and a system tem per trouble is displayed in the Trouble menu Low Power Operation In the event of an AC power outage all Wi Fi and home automation functions are discontinued The panel uses battery power to communicate alarms or critical conditions 2 3 Enrolling Wireless PowerG Security Devices Device enrollment and configu...

Страница 14: ...or PIR with anti masking PGx912 Glassbreak detector PGx975 Magnetic contact vanishing PGx916 Smoke and heat detector PGx984 Mirror PIR motion detector PGx920 Wireless repeater Note hold Enroll button until red and green LEDs light steady PGx985 Flood detector PGx922 Glassbreak detector PGx994 Outdoor PIR motion detector To enroll wireless keys PGx929 PGx939 4 button wireless key Press and hold but...

Страница 15: ...try access code Clear entries and return to previous screen Long press to switch partitions 2 for Troubles see Viewing Troubles from the Integrated Keypad on page 41 8 to enable WiFi access point to add IP devices i e touchscreen keypad See WPS Mode 8 for more inform ation Shift mode switches between numeric and Emergency keys 3 1 2 Emergency Keys The Fire Auxiliary and Panic keys can be enabled i...

Страница 16: ...ode The WiFi signal strength LED flashes for two minutes to indicate the system is in local webpage mode To access the local webpage 1 On your local device mobile laptop locate the Guest AP network and join 2 Enter your password installer code twice e g 55555555 3 Use a web browser to access http iotega Note The access window timer can be restarted by pressing 8 installer code again 3 2 Arming and...

Страница 17: ...k arming enables users to arm the system via touchscreen or wirefree keypad without entering an access code This provides a fast method of arming for regular users and allows users without an access code to arm the system The Quick Arming feature must be enabled in order for this function to operate See Quick Arm on page 26 3 2 4 Disarming The user must enter through a door programmed as Delay Upo...

Страница 18: ...alarm reporting code to the central monitoring station When the emergency reporting code is received the keypad beeps 10 times Default Enabled Valid range Enabled Disabled Panic Button This function is used to enable or disable the Panic P but ton on the integrated keypad When enabled pressing and holding the P button for 2 seconds sends an emergency alarm reporting code to the central monitoring ...

Страница 19: ...wirefree keypad Default RF Wireless Key Valid range None All RF RF Wireless Key RF Keypad Chime on Zone Opening When this option is enabled the door chime sounds each time an appropriately configured zone is opened The Door Chime attribute must be set to ON for every zone that requires a chime on opening Default Enabled Valid range Enabled Disabled Chime on Zone Closing When this option is enabled...

Страница 20: ...s is the resolved value based on the DHCP address assignment Default 000 000 000 000 Valid range Read only DNS 2 IP Address This is the resolved value based on the DHCP address assignment Default 000 000 000 000 Valid range Read only Access Code Required to View Silence Troubles This option is used to enable and disable the need to enter an access code before viewing and silencing system troubles ...

Страница 21: ...he delay is for zones which have the Transmission Delay attribute enabled Each partition shares the same active timer If the delay is already active due to an alarm on a dif ferent partition any new activity on another partition does not restart the communications delay timer Burglary Verified events are postponed until after the transmission delay expires When a valid disarming procedure is used ...

Страница 22: ... Special Closing l Auto Arming l No Activity Arming l Auto Arm Cancel Postponed Default Enabled Valid range Enabled Disabled Special Alarm Comms When this option is enabled the following special alarm events are reported to the central monitoring station when they occur When disabled special alarm events are not reported l Exit Error l Recent Closing l Local keypad Lockout l Remote Lockout Default...

Страница 23: ... range DHCP Static IP LAN WAN IP Address This section is used to program a static IP address To use a static IP address the option LAN WLAN Obtain IP Address must be set to Static IP address Default 000 000 000 000 Valid range 000 000 000 000 to 255 255 255 255 LAN WLAN IP Subnet Mask This section is used to program a LAN WLAN subnet mask To use the subnet mask the option LAN WLAN Obtain IP Addres...

Страница 24: ...ain CA Newfoundland CA Pacific CA Saskatchewan CA Saskatchewan East CA Yukon 4 3 Central Monitoring Station Programming Options The following section provides descriptions of all pro gramming options for communications between the iotega and the central monitoring station Communication Path Use this option to select the method by which the panel com municates to the central monitoring station Choo...

Страница 25: ...icate to the central monitoring station if Ethernet communication path is selected Default 0000000000 Valid range 0000000000 to FFFFFFFFFF CMS Ethernet 2 DNIS The Dialed Number Information Service DNIS is used in addition to the account code to identify the communicator module at the central monitoring station Default 000000 Valid range 000000 to FFFFFF first digit not used CMS Ethernet 2 IP Addre...

Страница 26: ...ogrammed Default Blank Valid range 32 characters ASCII CMS Cellular 1 Domain Name This information is provided by the central monitoring station system administrator Default Blank Valid range 32 characters ASCII CMS Cellular 2 Account Code Default 0 Not in valid range Valid range 0000000001 to FFFFFFFFFE The account code is used by the central monitoring station to distinguish between different tr...

Страница 27: ...value of 9999 disables the test transmission time Note The internal date and time will automatically be pro grammed when the unit communicates with the primary receiver Default 9999 Valid range 0000 to 2359 9999 to disable Cellular Test Transmission Cycle This option is used to program how often in minutes cel lular test transmissions are sent Once the initial test trans mission is sent all future...

Страница 28: ... is enabled Talk Listen in capability for audio verification of alarms is available Default Disabled Valid range Enabled Disabled Microphone Gain This section is used to program the volume level of the built in microphone 001 is the lowest volume level 000 disables the microphone Default 001 Valid range 000 to 255 Voice Volume This option is used to program the volume level of the built in speaker...

Страница 29: ... in buzzer provides auditory feedback e g key presses door chime Default Enabled Valid range Enabled Disabled Auto Arm When this option is enabled the iotega automatically arms in away mode stay away zones active at a programmed time each day The keypad emits three beeps to indicate the system is armed All arming inhibit features such as latching tampers AC inhibit etc also inhibit Auto Arming and...

Страница 30: ...abled Valid range Enabled Disabled Auxiliary Button Options When this option is selected pressing and holding the Aux iliary A button on the wirefree keypad for 2 seconds sends an emergency alarm reporting code to the central mon itoring station When the emergency reporting code is received at the central monitoring station the keypad beeps 10 times Default Enabled Valid range Enabled Disabled Pan...

Страница 31: ...Blank Valid range 000000 to 999999 User Access Level Each system user is assigned an access level that determ ines the features they can use All codes are 4 or 6 digit decimal entries Duplicate codes are not permitted The following access levels may be available on your panel Master User Has access to all system functionality These functions include l Bypass unbypass zones l Chime enable disable l...

Страница 32: ...Fire Alarm When this option is enabled the wireless siren sounds dur ing fire alarms Default Enabled Valid range Enabled Disabled CO Alarm When this option is enabled the wireless siren sounds dur ing CO alarms Default Enabled Valid range Enabled Disabled Burg Alarm When this option is enabled the wireless siren sounds dur ing burglary alarms Default Enabled Valid range Enabled Disabled Flood Alar...

Страница 33: ...le for PGx938 Default Disabled Must be enabled for UL Valid range Enabled Disabled User ID All wireless keys are assigned to the Master user by default Assignment to another user is done via the touchscreen keypad Assigning wireless keys to specific users aids in tracking and logging system events Not applicable for PGx938 Default None Valid range 001 100 4 6 5 Wireless Smoke and CO Con figuration...

Страница 34: ...ng Dong Alarm Tone Zone Type This programming section is used to program a zone type for the device Default Instant Valid range Instant Interior Follower Interior Stay Away Delay Stay Away 24 Hour Supervisory Buzzer 24 Hour Non Alarm Device Label This section is used to program a custom label for the device Default Zone ZZZ Valid range 32 character ASCII Zone Attribute This section is used to cust...

Страница 35: ...perature Warning This option is used to set the temperature threshold for activ ating the High Temperature warning indicator A high tem perature warning sounds an audible alert but does not send a trouble to the central monitoring station This option is disabled by entering 999 or 999 Default 999 Valid range 999 to 999 High Temperature Alarm This option is used to set the temperature threshold for...

Страница 36: ...lid range Enabled Disabled Device Partition Assignment This option is used to assign the wireless device to an avail able partition Default 1 Valid range 1 4 Chime Tone This option is used to select the tone emitted by the device when the zone is tripped Default Beeps Valid range Beeps Bing Bing Ding Dong Alarm Tone Device Label This section is used to program a custom label for the device Default...

Страница 37: ...es high res olution images 320 x 240 dpi When disabled image res olution is 160 x 128 dpi Default Enabled Valid range Enabled Disabled Normal Quality When this option is enabled the camera captures lower res olution images 160 x 128 dpi Default Disabled Valid range Enabled Disabled Audio mic This option is used to enable disable the built in microphone on the device Default Disabled Valid range En...

Страница 38: ...ctive No Delay 5 Second Delay 15 Second Delay 30 Second Delay 1 Minute Delay 5 Minute Delay 10 Minute Delay 20 Minute Delay 60 Minute Delay Detection Range This option is used to select the sensitivity of the detector The higher the sensitivity the further the range of the detector Default High Valid range Low High UL 4 6 11 Wireless Door Window Con figurations The following sections are used to p...

Страница 39: ...ng sections are used to program wireless shock sensors Device Enable Disable This option is used to enable and disable the wireless device Default Enabled Valid range Enabled Disabled Device Partition Assignment This option is used to enable and disable the wireless device Default Enabled Valid range 1 4 Chime Tone This option is used to select the tone emitted by the device when the zone is tripp...

Страница 40: ...d range Single EOL Disable Normal Open Normal Close Shock Accumulation Shock accumulation is used to count a series of low level impacts that fall below the programmed alarm threshold see Shock Sensitivity over a ten second period If the total energy of the low level impacts surpasses the threshold an alarm is triggered If not the accumulation level is reset Default Enabled Valid range Enabled Dis...

Страница 41: ...econds the system goes into full alarm The bell sounds and the event is logged and communicated If another fire zone is activated during the auto verify sequence alarms are imme diately generated for all pending zones This applies to all other fire zone types and to F key alarms If the zone is no longer in alarm at the end of the 40 second delay an 80 second verification timer begins If another fi...

Страница 42: ...if programmed When disabled all alarms are transmitted Two Way Audio When this attribute is enabled the panel is able to initiate a 2 way audio session When not enabled only the panel microphone turns on initiating a listen in only session The speaker remains off Talk Listen The central station operator and the end user can communicate through the panel s microphone and speaker 4 9 Diagnostics Rea...

Страница 43: ...wire less equipment Two test results are provided 24 Hour The iotega displays RF test results from the enrolled device received over a 24 hour period Now The iotega displays RF test results from the last placement test Note For vanishing door contacts and wireless keys the device must be triggered in order to get a result Status Definition Strong Strong signal strength Good Good signal strength Po...

Страница 44: ...ng numbers on the keypad Refer to the table below for the meaning of each trouble code When in the second level trouble display the trouble LED flashes two times pauses then repeats 7 If additional details are available for the trouble the key illuminates Press any illuminated number to display the third level trouble detail 8 The keypad displays the device number with the trouble condition If mor...

Страница 45: ...ervision 1 9 05 Not Networked 1 9 07 RF Delinquency 1 9 05 Repeater 01 AC 1 8 02 Battery Trouble 1 8 03 Tamper 1 8 04 Fault Supervision 1 8 05 Not Networked 1 8 06 RF Jam 1 8 07 RF Delinquency 1 8 06 Wireless Key 01 Future Use 1 32 02 Battery Trouble 1 32 03 Future Use 1 32 04 Future Use 1 32 05 Not Networked 1 32 07 Communication 01 Receiver Unavailable 02 FTC Trouble receiver 1 4 03 Receiver Sup...

Страница 46: ...e connected to the portal a static IP can be assigned and the iotega taken to the site Network setup details for the installation site are needed to assign a valid IP 7 Static IP on unit No DHCP Eth ernet Wi Fi only The iotega must be provisioned with a router between it and the customer network A router with a static IP for the WAN interface to the network is required The LAN side must have DHCP ...

Страница 47: ...t the presence of joists uninsulated ceilings etc Consult National Fire Alarm Code NFPA 72 CAN ULC S553 02 or other appropriate national standards for installation recommendations l Do not locate smoke detectors at the top of peaked or gabled ceilings the dead air space in these locations may pre vent the unit from detecting smoke l Avoid areas with turbulent air flow such as near doors fans or wi...

Страница 48: ...GENCY INFORMATION Household Fire Safety Audit Read this section for important information about fire safety Most fires occur in the home To minimize this danger we recommend that a household fire safety audit be conducted and a fire escape plan be developed 1 Are all electrical appliances and outlets in a safe condition Check for frayed cords overloaded lighting circuits etc If you are uncertain a...

Страница 49: ...point where everyone can be accounted for e g across the street or at a neighbour s house Once everyone is out of the building call the fire department l A good plan emphasizes quick escape Do not investigate or attempt to fight the fire and do not gather belongings as this can waste valuable time Once outside do not re enter the house Wait for the fire department l Write the fire escape plan down...

Страница 50: ... 3 83 603 R 3 83 603 TA 0603 TR 0603 Keypad 4 tamper restore alarm T R E 3 83 604 R 3 83 604 TA 0604 TR 0604 Siren 1 tamper restore alarm T R E 3 83 801 R 3 83 801 TA 0801 TR 0801 Siren 2 tamper restore alarm T R E 3 83 802 R 3 83 802 TA 0802 TR 0802 Siren 3 tamper restore alarm T R E 3 83 803 R 3 83 803 TA 0803 TR 0803 Siren 4 tamper restore alarm T R E 3 83 804 R 3 83 804 TA 0804 TR 0804 Siren 5...

Страница 51: ...ttery over voltage charge restore MA R E 3 14 000 R 3 14 000 YP 000 YQ 000 Alternate Communicator Alternate Communicator radio SIM trouble restore MA R E 3 AA 001 R 3 AA 001 YX 0001 YZ 0001 Alternate CommunicatorGSM Network trouble restore MA R E 3 AA 001 R 3 AA 001 YX 0001 YZ 0001 Alternate Communicator Ethernet trouble restore MA R E 3 AA 001 R 3 AA 001 YX 0001 YZ 0001 Alternate Communicator Rec...

Страница 52: ...R E 3 A1 905 R 3 A1 905 AT 0905 AR 0905 Repeater 6 AC fail restore MA R E 3 A1 906 R 3 A1 906 AT 0906 AR 0906 Repeater 7 AC fail restore MA R E 3 A1 907 R 3 A1 907 AT 0907 AR 0907 Repeater 8 AC fail restore MA R E 3 A1 908 R 3 A1 908 AT 0908 AR 0908 RF jam trouble restore E 3 44 0000 XQ 0000 XH 0000 Wireless repeater 1 8 RF jam trouble restore E 3 44 901 908 R 3 44 901 908 XQ 901 908 XH 901 908 Wi...

Страница 53: ... of arming O C E 5 7A ZZZ UB ZZZZ Zone unbypass O C R 5 7A ZZZ UU ZZZZ Testing Walk Test Begin End T E 6 A7 UUU R 6 A7 UUU TS UUUU TE UUUU Periodic Test T E 6 A2 000 RP 0000 RY 0000 Periodic Test with Trouble T E 6 A8 000 RY 0000 System Test T E 6 A1 000 RX 0000 Maintenance General System trouble An RF jam trouble occurred MA R E 3 AA 000 YX 0000 Fire trouble restore MA R E 3 73 000 R 3 73 000 FT ...

Страница 54: ...s FA ZZZZ FH ZZZZ E 1 1A ZZZ R 1 1A ZZZ 24 Hr Low Temperature ZA ZZZZ ZH ZZZZ E 1 59 ZZZ R 1 59 ZZZ 24 Hr High Temperature KA ZZZZ KH ZZZZ E 1 58 ZZZ R 1 58 ZZZ 24 Hr Non Alarm Walk Test Only BA ZZZZ BH ZZZZ E 1 3A ZZZ R 1 3A ZZZ 24 Hr Supervisory Buzzer UA ZZZZ UH ZZZZ E 1 5A ZZZ R 1 5A ZZZ 24 Hr Auto Verified Fire Wireless FA ZZZZ FH ZZZZ E 1 1A ZZZ R 1 1A ZZZ 24 Hr CO Alarm GA ZZZZ GH ZZZZ E 1 ...

Страница 55: ...quawk shall be enabled when using wireless key PG9929 PG9939 or PG9949 refer to Installer portal Panel Settings Panel Configuration System Configuration Local arm shall be ON l A code shall be required for bypassing refer to Installer portal Panel Settings Panel Configuration System Con figuration Access Code Is Required for Bypassing l Trouble beeps shall be enabled refer to Installer portal Pane...

Страница 56: ... CNR d ISED Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi ême si le brouillage est susceptible d en com promettre le fonctionnement FCC CLASS B DIGITAL DEVICE NOTICE This equipment has been tested ...

Страница 57: ...d it is the responsibility of the integrator to apply it to the exterior of the enclosure as displayed in the following figure 5 4 SIA False Alarm Reduction Installations Quick Reference Caution Fire Alarm Verification feature Auto Verified Fire Zone is supported on the DSC Wireless Smoke Detector Model PGx916 and PGx926 The fire alarm delay is 40s Notes Programming at installation may be subordin...

Страница 58: ...ion Communication Cancel Window Access to the programmable Cancel Win dow Range minimum 5 min Default 5 min Note minimum 5 min for UL installations Required Cancel Annunciation Panel Settings Panel Con figuration System Configuration Reporting Access to the reporting code for Alarm Canceled Annunciate that a Cancel was transmitted Default Enabled Required Duress Feature Do not derive code from an ...

Страница 59: ...Appendix 3 Regulatory Information Panel Settings Dia gnostics System Device Begin Walk Test This mode is used to test each zone on the system for proper functionality 56 ...

Страница 60: ...cipient agrees to the terms of this EULA If the SOFTWARE PRODUCT is an upgrade any transfer must also include all prior versions of the SOFTWARE PRODUCT Termination Without prejudice to any other rights DSC may terminate this EULA if You fail to comply with the terms and conditions of this EULA In such event You must destroy all copies of the SOFTWARE PRODUCT and all of its component parts Tradema...

Страница 61: ... cards or tags returned for replacement under warranty will be credited or replaced at DSC s option Products not covered by this warranty or otherwise out of warranty due to age misuse or damage shall be evaluated and a repair estimate shall be provided No repair work will be performed until a valid purchase order is received from the Customer and a Return Merchandise Authorisation number RMA is i...

Страница 62: ... respond to the warnings in a timely man ner If the system is remotely monitored the response may not occur in time to protect the occu pants or their belongings Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions They cannot discriminate between intruders and intended occupants Motion detectors do not provide ...

Страница 63: ...nal prosecution wherever necessary All trademarks not owned by Tyco are the property of their respective owners and are used with permission or allowed under applicable laws Product offerings and specifications are subject to change without notice Actual products may vary from photos Not all products include all features Availability varies by region contact your sales representative 2019 Tyco Sec...

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