Johnson Controls KT-IP, Руководство по установке, Страница: 22 / 36

DN1670-2201 18
7- Verifying Communication with the IP Link
1. Verify the communication status between the new IP Link and the Gateway. From the EntraPass
workstation Operation menu, click Site .
2. Select the Gateway from the Gateway List .
Note: For the EntraPass Special Edition application, there is no Gateway List selection.
The Communication status must read as follows: IP Link communication OK .
If the communication status does not indicate IP Link communication OK, check the descriptions
for the other messages:
• Broadcast IP Link succeeded waiting for heartbeat
: Broadcast confirmation to IP Link.
• IP Link communication unknown : The IP Link is starting up.
• IP Link communication failed : The IP Link has failed to report to the Gateway.
• Failed to reach IP Link : The Gateway is not receiving the IP Link confirmation.
- Check if network cable is connected to RJ-45 connector on IP Link.
8- Configuring the IP Link in a WAN/Internet
Preparing the WAN for the
IP Link
When using the IP Link in a WAN configuration behind a router/firewall, it is necessary to forward ports
for both the local (Gateway) and the remote (IP Link) sites. The Network Administrator performs this.
UDP:
1. Ports used at the Corporate Gateway location: Forward ports 18001 and 18801 to the IP address of
the Gateway.
If the IP Link is within the then go to
local DHCP server (LAN) Step 1.
remote DHCP server (WAN) Procedure 8 on page 18 .
Table 11: Gateway Ports
Purpose Port
Firmware upgrade 18001
Communication with IP Link 18801