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BLACK

BOX 

BBR

64

MADI

 & 

BBR

64

DANTE

 

RECORDER 

- User Manual v3.0 

Page | 47 

Product Returns 

To return any JoeCo Product, the purchaser must first call, email or write to JoeCo (see the JoeCo website at 

www.joeco.co.uk

 

for contact details) to obtain JoeCo’s agreement to the return and a Returned Materials Authorisation (RMA) number.  JoeCo 
will issue an RMA and instructions for returning the Product if it agrees that: 
 

- 

the Product can be returned, 

- 

an incorrect Product has been delivered, 

- 

the Product is faulty and covered by warranty (see Warranty Information), or 

- 

the Product is capable of being repaired if outside warranty 

 
Please note that any Product returned due to incorrect delivery must be in a resalable condition to receive a credit note. 
 
Any Product which is returned to JoeCo or to one of its distributors or resellers without authorisation, i.e. one for which an RMA 
number has not been issued by JoeCo, will be returned to the purchaser at the purchaser’s expense. 
 
After the RMA number is obtained, the Product should be shipped to the address provided by JoeCo in protective packaging 
(the original packaging if possible) with a note giving the reason for the return.  The RMA number should be clearly written on 
the package. 
 
When returning goods, the purchaser is responsible for shipment and for the risk of loss or damage during shipment.  JoeCo 
therefore recommends that such shipments are fully insured and sent by Registered Post, Recorded Delivery, or via a courier to 
guarantee receipt. 
 
Where a Product is returned for repair outside warranty, JoeCo will inspect the Product and provide the purchaser with an 
estimated fee for repair. The purchaser will have the option (exercisable within thirty days of notification by JoeCo) to pay this 
fee and have the Product repaired and returned, or not pay this fee and have the Product returned un-repaired at their 
expense.  Thereafter JoeCo reserves the right to dispose of such unrepaired product without further notification. 
 
JoeCo reserves the right to update any Product returned for repair.  

 

 

Содержание BLACKBOX BBR64Dante

Страница 1: ... recommend that you do read it just in case there are some aspects of the product that are not immediately obvious This manual covers the following variants of the BlackBox Recorder BBR64MADI and BBR64DANTE and should be read in conjunction with the Quick Start guide More information is available in the LOGIN area of the JoeCo Website www joeco co uk Visitors can gain immediate access to more deta...

Страница 2: ...ing a disk drive 11 Power connection 11 Checking that everything works 12 Normal operation 12 Recording 13 Playback 14 File Names 15 Virtual Sound Checking 17 Monitoring 18 Summary of Combined Controls in MAIN Screen 19 Using the Menu 20 Menu Structure and operation 20 Setting up adjustable parameters 20 Software updates 29 Linking multiple BlackBox Recorders together 31 Using a PS2 keyboard 33 Sa...

Страница 3: ...uid on it which might spill into any openings Ventilation Do not obstruct any ventilation If the equipment is to be operated in a flight case ensure that it is constructed to allow adequate ventilation Heat and vibration Do not locate the equipment in a place subject to excessive heat or direct sunlight as this could be a fire hazard Locate the equipment away from any devices which produce heat or...

Страница 4: ...es are located such that they cannot be stood on or tripped over Copyright Warning JoeCo s recorder products are designed to enable you to record and reproduce material to which you own the copyright or material which the copyright owner has granted you permission to record and or reproduce It is illegal to record reproduce distribute sell hire lend perform or broadcast all or part of a work writt...

Страница 5: ...uisition and will not necessarily be appropriate for use in a studio situation It will typically be used to record audio material onto a USB2 drive for subsequent editing and processing in a DAW A number of specific features have been added to make it suitable and safe in a Live environment playback lockout protection against accidentally ending a recording virtual sound checking no general purpos...

Страница 6: ...comprised of Green Yellow and Red LEDs These metering LEDs show the levels on the Pre Fade Listen PFL bus inside the BlackBox Recorder The monitoring section of this manual describes the PFL function in more detail There are also indicators for Disk activity and Playback Lockout which can prevent you from accidentally entering playback during the performance To the right of the JoeCo logo is the c...

Страница 7: ...ing MADI data stream recommended from the separate word clock input or from the BBR link RCA input ext clk in BBR64DANTE Audio i o on the BBR64DANTE utilises the Ethernet RJ45 connector and should be connected using high quality CAT5E or better Ethernet cable see above Audio Clocks may be extracted from the incoming DANTE data stream recommended from the separate word clock input or from the BBR l...

Страница 8: ... socket is for a momentary contact closure or footswitch The BlackBox can also accept MIDI Timecode MTC and will respond to MIDI Machine Control MMC commands The MIDI input is open loop format The 9 pin socket allows remote control via Sony PII format A PS2 keyboard socket allows control and text input from a standard PS2 style QWERTY keyboard The rest of the rear panel is fairly self explanatory ...

Страница 9: ...ur choice The BACK button takes you back a MENU level To configure the input to the BlackBox you will need to use MENU INPUT OUTPUT to select the input source Electrical Coax or Optical select the Reference Clock MADI recommended Wordclock SPDIF or Internal At the bottom of the INPUT MENU the Input Status bar displays the sample rate and number of channels of input that the BBR is receiving A gree...

Страница 10: ...annels elsewhere on the Dante network insert them as channels 1 8 bumping all the other channels up The additional analogue inputs can be monitored on the internal PFL bus two channels at a time These balanced analogue inputs can be switched between Low and Pro levels in the Setup Menu page 25 Setting LOW PRO Nominal level 10dBu 4dBu Headroom above nominal level 14dB 18dB 0dBFS when digital clippi...

Страница 11: ... work well Ask the shop if you can try the drive with the BBR before you buy it You must make sure that the drive you are using is fast enough and not too fragmented before you use it with the BlackBox Recorder If in doubt reformat the drive and make a test recording of an hour or so to be sure Then reformat the drive again before recording the performance Drives are very cheap nowadays so we advi...

Страница 12: ...r on the drive named YYYY MM DD bbr and makes this the current folder where YYYY is the year MM is the month and DD is the day The real time clock will have been set up at the factory but you will need to adjust it to your local time see page 26 It does this so that all today s recordings will be kept together in one folder If you happen to be recording a late concert which goes on past midnight t...

Страница 13: ...eaders to the disk to keep it in prime condition The DISK LED and the STOP button will flash and the file closing status will be displayed on screen until the BBR has finished writing to the disk Wait until it has finished before starting the next operation It s particularly important that the files have been closed before you unplug the USB disk drive The BlackBox will try to recover files that h...

Страница 14: ...ACK LOCKOUT is the first item on the list Press MENU again and it will remove the tick mark against PLAYBACK LOCKOUT Press BACK to exit the MENU and you can now use Playback normally PLAYBACK LOCKOUT can be set to manual in the SETUP menu preventing it automatically engaging after each recording Fast Wind FAST FORWARD and REWIND functions within a SONG are achieved by holding the STOP button down ...

Страница 15: ... number is not shown on the main BBR user interface screen However the track number does determine which file appears on which output and is therefore vital both for replaying songs and in post production We will refer to a standalone BBR64 system in the following sections but the same naming logic applies to master slave systems Renaming Songs If you plug a PS2 QWERTY keyboard into the BBR64 you ...

Страница 16: ...o rename a track use Ctrl digit digit T on the keyboard where digit digit is a number between 01 and 64 for selecting which track you want to name then type in the name that you want The BBR will accept the same characters as for Song Names above Finish renaming the track by pressing Enter on the keyboard or arrow up down if you want to immediately name another track The resulting tracks will be c...

Страница 17: ...aloo Kick WAV 002 03 Prawn Vindaloo Snare WAV 002 64 Prawn Vindaloo Daphne Nose Flute mic WAV But it would name all the other tracks automatically It is completely optional whether you rename Songs or Tracks The BBR does not require you to do it it merely helps in post production when they receive a disk with hundreds of WAV files in each folder The basic naming scheme and time stamping will keep ...

Страница 18: ...CK holding down the MARK button while using the data wheel enables the deletion of Markers that are no longer required in the current Song Clockwise movement will delete one or more later Markers Anticlockwise will delete one or more earlier markers The Markers are stored in the audio files in what s known as a Cue Chunk which many but not all DAWs can read So they may also be used to indicate a p...

Страница 19: ...he Track Arm LEDs on the meter display will show the level on the channel s that are being soloed The headphone output is routed through an automatic gain control so that quiet signals can be as easily heard during the concert as louder ones This does not affect the recording at all The amount of automatic gain in the headphone signal chain is adjustable in the Monitor Menu up to 40dB of gain and ...

Страница 20: ...nu These are shown by an ellipsis after the name e g Date Time When you press MENU the BBR loads the submenu Multiple choice These show a colon after the option title e g Line in mon E E via DSP When you press MENU the option turns red and you can scroll through the available options and press MENU again when you have made your choice Tick box These are preceded by a tick or check mark if selected...

Страница 21: ...Lockout manually or set it to be asserted automatically whenever you enter record as a safety measure Track Arm Arm All Arms enables recording on all tracks Disarm All Disarms disables recording on all tracks Arm ticked Arms the tracks listed below that have a tick sometimes called a check mark beside them 1 64 the tracks which can be ticked or unticked using the MENU button and then Armed using t...

Страница 22: ...o items are correctly selected the input status bar displays what signal is being received and whether there are errors or clock slippage The input status display is also echoed at the top of the main screen if an error or any digital slippage occurs Any clock errors are noted in the error display area of the main screen The Clock Error Display can be cleared using the STOP button The information ...

Страница 23: ...talking to people further down the post production process to find out what they would like or recommend or consult our FAQs on the JoeCo website Timeline Broadcast WAV files include a timecode stamp which marks the time of the first sample of the file and helps re sync the files in the post production process This can be derived from a source of Linear Timecode LTC or MIDI timecode MTC or from th...

Страница 24: ...Remote iPad app either using WiFi Control or as a Wired Pad Local Control is used to disable the front panel when remotely controlling the BBR Footswitch The ring of the LTC F sw TRS jack socket can accept a momentary footswitch The software can use the footswitch to press RECORD starting a recording or a new song Insert a MARK toggling between RECORD STOP or toggling between PLAY STOP If you need...

Страница 25: ... stop stops record will end a recording when there is a break in the timecode MIDI Setup is used to set up the MIDI control input More details are available in the Visitor area of the JoeCo website WiFi setup is used to configure the WiFi operation with the JoeCoRemote More details are available on the JoeCo website Line In Mon This adjusts how the unit monitors the Line In signals on all channels...

Страница 26: ...ecode embedded in the playback file rather than the length of the recording or where the BBR is in the Playback of this file It is most useful when working with Timecode Adjusting the real time clock The real time clock is used to create folders on the drive with a logical name so that you can find your recording again later It s also used to timestamp your recordings when no other reference such ...

Страница 27: ...tion process It is possible to name songs and tracks using the menu buttons and data wheel but you ll find it much quicker using a standard 102 key PS2 keyboard The character in the following list indicates a keyboard hotkey holding the Ctrl key on a keyboard whilst pressing the following letter will allow you to change that field Most hotkeys can be used during a Recording Next p will prename the...

Страница 28: ...e disks are sometimes partitioned into multiple drives If you were to plug a partitioned drive into Windows for example it would look as though you had plugged in two or more drives at the same time and might appear within Windows Explorer as drive E drive F and drive G This part of the BBR interface allows you to select which partition to use The BBR does not accept drives larger than 2TB Format ...

Страница 29: ...ems you will need to give the whole system serial number and the entire 2 nd line of the About Menu as this contains both software and hardware version information To load a new software update into the BBR Note your current version and ideally ensure that you have a copy in case the update process fails for any reason It is never a good idea to upload a new piece of software immediately before an...

Страница 30: ...ures you re already familiar with Manage Updates This option should only be used with great caution and is not for the feint hearted It allows you to completely remove a field update that you have already installed reverting to the original factory version or to replace the original factory version with a field update The only reason for replacing the original factory version with a field update i...

Страница 31: ...mation between the master unit and the slave s The Master unit embeds this control data and timecode into the sub code of the SPDIF data stream In this mode the digital audio clock signal between units is ignored The Slave units can either be daisy chained together from the Master unit or preferably be fed their clocking and control signals from a distribution amplifier You will need short RCA pho...

Страница 32: ...ext if you need to monitor the higher numbered channels on the Slave systems Master Slave Recording Any slave units will go into record as soon as their respective disk is ready so they may not start together and their time displays may not appear to be perfectly in sync However all the files recorded will have a sample accurate timestamp and so will be in sync when imported and spotted to timecod...

Страница 33: ...n whilst pressing the key i e s Ctrl s Direct edit from keyboard various keys combined with ctrl key When not editing we implement various control keys to enter text edit directly without using menus S edit current song name nnT edit track name for track nn P prename the next song before recording it F rename current folder Keyboard controls during text edit C Cut A select all V Paste L R arrow mo...

Страница 34: ...wn arrow increment option like clockwise wheel turn Up arrow decrement option like anticlockwise wheel turn Safe n Sound Record Recovery The BlackBox Recorder software includes Safe n Sound Record Recovery This software feature endeavours to protect your recording against every eventuality such that even if the drive is unplugged or the power is removed from the drive or the BlackBox during a reco...

Страница 35: ...ining disk space and to find where the first free space is located on the disk When it has found this information and correctly updated the drive it places a tick check mark beside the remaining disk time Troubleshooting We are confident that the BlackBox Recorder will give you long and reliable performance but in case you have difficulties here are a few things to try before you call your dealer ...

Страница 36: ... that channels are record enabled Check that levels from console are reasonably high 40bDu Some channels not audible Check the cables feeding audio into the BBR Are some channels not record enabled Sound through BBR distorted Try different cables Try clocking from a different source BBR sounds ok during record but is distorted in playback Try another recording from a previous concert and see if th...

Страница 37: ...ELECT VALID DISK displayed if PLAY or RECORD is pressed but the disk is not valid DISK FULL displayed if PLAY or RECORD is pressed but the disk is full CHECK SELECT DISK displayed if PLAY or RECORD is pressed but the disk returns an error GENERAL ERROR displayed if there is an internal error e g out of memory BAD SONG FILE displayed if PLAY or RECORD is pressed on a corrupted song file CAN T FIND ...

Страница 38: ...ng DIGITAL INPUT MISSING A source of digital audio is not correctly plugged in or has vanished DIGITAL SLIP A source of digital audio is not properly synchronised with the BlackBox and is slipping with respect to the chosen clock source REF CLOCK MISSING The external reference clock is not providing a valid clock signal PRE ROLL MISSED The Pre Roll setting in Setup Control is too short ...

Страница 39: ...al purchase from JoeCo or an authorised JoeCo distributor or reseller or its subsequent purchase from a legitimate owner and has accepted the terms of this agreement using a Product on loan from its owner where the owner has given their express permission and ensured that the user does so only on condition that they first accept the terms of this agreement using a Product under a rental agreement ...

Страница 40: ...Co User Manual or via the JoeCo website at www joeco co uk to the maximum extent permitted by applicable law JoeCo hereby disclaims all warranties and conditions with respect to the Product and any services performed by use of the Product either express implied or statutory including but not limited to the implied warranties and or conditions of merchantability satisfactory quality fitness for a p...

Страница 41: ...CENCE TERMS THAT ACCOMPANY ANY SUCH UPDATES IF YOU DO NOT AGREE TO THE ADDITIONAL LICENCE TERMS THAT ACCOMPANY SUCH UPDATES YOU MAY NOT DOWNLOAD COPY INSTALL OR OTHERWISE USE SUCH UPDATES Definitions Used In This Agreement JoeCo JoeCo Limited Product Any product designed manufactured distributed or resold by JoeCo including the BlackBox Recorder which may be abbreviated to BBR The term product inc...

Страница 42: ...d on to a third party a new user is entitled to the same use that is to use all parts of the Software for the duration of the life of the Product provided that they agree to all the terms of this Licence 3 Additional Charge Items From time to time JoeCo or third parties authorised by JoeCo may make available software which by reason of third party licensing or specific extra cost of development or...

Страница 43: ... no event will JoeCo s liability for any damages to the User purchaser or any other person exceed the price paid for the Product regardless of any form of the claim Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so some of the above limitations or exclusions may not apply to you 6 Termination of Licence This Licence is effective until terminated ...

Страница 44: ...te of original retail purchase provided that the Product is owned by the original purchaser the purchaser has proof of purchase from an authorised JoeCo distributor or reseller the purchaser has registered the Product with JoeCo The following are not covered by the Warranty damage resulting from abnormal use misuse abuse neglect or accident sustained as a result of failure to follow instructions p...

Страница 45: ...rves the right to dispose of such unrepaired product without further notification JoeCo reserves the right to update any Product returned under Warranty 3 Limitations of Liability JoeCo specifically disclaims all other warranties The Warranty contained herein supersedes any other warranties or representations whether express or implied or otherwise with respect to the Product and specifically excl...

Страница 46: ...ed of its essential purpose all limitations of liability and exclusion of damages set forth herein shall remain in full force and effect 8 Entire Warranty This Warranty constitutes the entire warranty provided to you by JoeCo and supersedes all prior written agreements and all representations undertakings and promises given or implied by anything said or written by JoeCo or by an authorised JoeCo ...

Страница 47: ... to the purchaser at the purchaser s expense After the RMA number is obtained the Product should be shipped to the address provided by JoeCo in protective packaging the original packaging if possible with a note giving the reason for the return The RMA number should be clearly written on the package When returning goods the purchaser is responsible for shipment and for the risk of loss or damage d...

Страница 48: ...blue menu bar Once in the Log In area select the New Registration Link and fill out your details It is important to fill out all your details including the full model and serial number of your BlackBox Recorder If all you need at the moment is documentation register as a visitor initially it s quicker and then upgrade to an End User later Once your registration has been submitted it will be forwar...

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