17
TROUBLESHOOTING GUIDE
If you experience difficulties in the use of this Docking System, please check the following
or call 1-800-777-5331 for Customer Service.
Symptom
Possible Problem
Solution
AC Adaptor is not plugged
properly into a wall outlet or
the connector is not plugged
into the AC Socket on the
back of the System.
Re-plug the AC Adaptor into
the wall outlet and the
connector into AC Socket on
the System.
Unit
does
not
respond (no power)
Wall
outlet
is
not
functioning.
Plug another device into the
same outlet to confirm the
outlet is working.
Noise
or
sound
distorted
on
FM
broadcast
Station not tuned properly
for FM.
Telescopic antenna is
not fully extended.
Retune the FM broadcast station.
Fully extend the FM telescopic
antenna.
FM no sound
Unit not in TUNER function
mode.
Volume
set
at
minimum
Press Function Button to select
TUNER mode
Increase Volume
Weak FM reception
FM telescopic antenna
is not fully extended.
Extend
or
reposition
the
telescopic antenna for best
reception.
iPod/iPhone
is
not
installed properly.
Remove your iPod/iPhone from
the dock and check for any
obstruction on the connectors in
the dock and on your iPod/iPhone,
then reseat it in the dock.
Your iPod/iPhone is locked
up.
Please make sure that your
iPod/iPhone is working properly
before docking into the unit.
Please refer to your iPod/iPhone
manual for info on resetting the
Pod/iPhone.
iPod/iPhone
does
not respond to the
unit.
Unit not in iPod/iPhone
mode
Make
sure
the
FUNCTION
selector is set to iPod mode.
iPod/iPhone
does
not charge.
iPod/iPhone
is
not
installed properly.
Remove your iPod/iPhone from
the dock and check for obstruction
on the connectors in the dock and
on your iPod/iPhone. Then reseat
it in the dock.