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9. WARRANTY
The rider assumes all liability for any injury when not wearing a helmet or other protective
devices. The rider must respect current local regulations regarding:
1. the minimum age allowed for the rider,
2. restrictions on the types of drivers who can use the product
3. all other regulatory aspects
The driver must always keep the product clean and in a perfect state of efficiency and
maintenance, diligently perform the safety checks he/she is responsible for as described in the
previous section, not tamper with the product in any way and keep all the maintenance documents.
The Company shall not be liable for any damages caused and is in no way responsible for damages
caused to property or persons when:
• the product is used incorrectly or in a manner that does not comply with the instructions of
the user guide;
• following purchase, the item is modified or tampered with in all or some of its components.
In case of malfunction of the product for reasons not attributable to improper behaviour of the
rider and in case you want to consult the general terms of warranty, please contact your dealer or
visit the website
www.jeepurbanemobility.com/en/support/
The Legal Guarantee never covers any Product faults or malfunctions caused by accidental events
and/or events attributable to the Purchaser, or due to use of the Product in non-compliance with
its intended use and/or with the provisions of the technical documentation attached to the Product,
or due to failure to regulate mechanical parts, the natural wear of consumable materials, or due
to assembly errors, lack of maintenance and/or use of said product in non-compliance with the
instructions.
For example, the following are to be considered excluded from the legal warranty relevant to the
products:
• damage caused by impacts, accidental falls or collisions, punctures;
• damage caused by use, exposure or storage in an unsuitable environment (e.g. presence
of rain and/or mud, exposure to humidity or excessive heat, contact with sand or other
substances);
• damage caused by failure to adjust for road use and/or maintenance of mechanical parts,
brakes, handlebars, tyres, etc.; incorrect installation and/or assembly of parts and/or
components;
• the natural wear of consumable materials: disc brakes (e.g. pads, calipers, discs, linings),
tyres, seals, bearings, LED lights and bulbs, knobs, rubber parts, cable connector harnesses,
masks and stickers, etc.;
• improper maintenance and/or misuse of the battery of the product;
• tampering with and/or forcing parts of the product;
• incorrect or inadequate maintenance or alteration of the product;
• improper use of the product (e.g.: excess load, use in competitions and/or for commercial or
rental activities);
• maintenance, repairs and/or technical interventions on the product carried out by
unauthorised third parties;
• damage to the products resulting from transport, if carried out by the purchaser;
• damage and/or defects resulting from the use of non-original parts.
Please refer to the latest version of the warranty terms available at
www.jeepurbanemobility.com/en/support/