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SW-4000M-PMCL
Miscellaneous
Troubleshooting
Check the following before requesting help. If the problem persists, contact your local JAI distributor.
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Power supply and connections
Problem
Cause and solution
The POWER/TRIG LED remains lit amber and
does not turn green, even after power is
supplied to the camera.
• A drop in voltage may have occurred due to the length of
the power cable. Check whether input voltage specification
for the camera is being met.
• Check that the sufficient power is being provided at the
power supply in regards to the camera’s power usage.
• Check the power cable connection.
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Image display
Problem
Cause and solution
Gradation in dark areas is not noticeable.
Use the gamma function to correct the display. As the light-
emitting properties of the monitor are not linear, the entire
image may be darker or the gradation in the dark areas may
be less noticeable when camera outputs are displayed
without processing. Using the gamma function performs
correction to produce a display that is close to linear. For
details, see “LUT (Lookup Table) / Gamma Function”
(page 33).
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Settings and operations
Problem
Cause and solution
I want to restore the factory default settings.
To restore the factory default settings, select [Load settings] in
the [Settings] menu of the [SW-4000M-PMCL Control Tool]
window, select [Factory] in the dialog box that appears, and
click [OK].