Troubleshooting
Tastic
®
Service
NOTE:
Do not remove the Tastic from the ceiling. Your Tastic will be serviced in your home.
If service is required, please contact IXL’s Service Centre on 1300 727 421.
Frequently asked questions
Q
– Will my Tastic heat my bathroom?
A
– No your Tastic is designed to provide infra red radiant heat to warm the body while drying,
when standing directly underneath. It is not designed as a room heater.
Q
– Can I install my Tastic directly above a shower recess?
A
– For safety reasons it is not recommended to install above shower recess. Please refer to the
current Australian/New Zealand Wiring Rules AS/NZS 3000 relating to damp situations for
further details.
Q
– Can I replace my 275 watt heat lamps with 375 watt lamps?
A
– You can only use heat lamps which have been fitted and approved for use in your product.
The rating label will state the maximum wattage for your product.
Q
– What is the maximum recommended light globe wattage that I can install in my Tastic?
A
– Check the rating label for the maximum safe wattage for your product.
Q
– What will happen if I leave my heat lamps on without fan operation?
A
– On certain models (Eco & Easy Duct) the fan will commence operation automatically to keep the
unit operating at a safe temperature. When the unit has cooled sufficiently the fan will switch off
automatically. While the heat lamps of Classic Tastic models will operate normally when the fan
is off.
Q
– Why is my Tastic making noise?
A
– All Tastics create some noise due to the rapid movement of air through the Tastic.
Q
– Can I retro fit a remote control to my existing hardwired Tastic?
A
– No, unfortunately this is not possible.
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