background image

Symbols 

Keys ................................................................ 1 
911 Support .................................................... 4 

ADVANCED FEATURES ................................ 9 
Answering Machine Emulation 
          (Voice Mail Monitor) ............................... 10 

BASIC FEATURES ......................................... 3 
Busy ICM Callback ......................................... 10 
Busy Number Callback ................................... 10 

Call Storage (System) ..................................... 9 
Call Coverage ................................................. 11 
Call Log ........................................................... 6 
Call Pick-Up .................................................... 11 
     Internal Group ............................................. 11 
     Direct Extension .......................................... 11 
Call Recording ................................................ 12 
Conference ..................................................... 6 

DIRECT INWARD SYSTEM ACCESS ........... 19 
Do Not Disturb ................................................ 12 
DISPLAY MENU FEATURE OPERATION ..... 6 

ePod

  ............................................................... 2 

E-Response Help Call .................................... 19 
Exclusive Hold On Outside Line ..................... 12 
EZDial ............................................................. 7 

FEAT (Feature) ............................................... 2 
Flash ............................................................... 13 
Forward ........................................................... 7 
Forward Features (Advanced) ........................ 13 
Forward (Follow-Me) ....................................... 13 
FEATURE OPERATION CODES ...   Back Cover 

Handset Volume Control ................................. 2 
HOLD/DND (Hold/Do Not Disturb) .................. 2 

INTRODUCTION ............................................ 1 
ICM ................................................................. 2

 

21 

  

INDEX

 

Mailbox - 

This key is used to access your 

voice mailbox.  

 

FEAT (Feature) - 

This button is used to 

access many Iwatsu system features. 

 

TRAN (Transfer) - 

This button allows you 

to transfer a call from your phone to another 
extension. 

 

HOLD/DND (Hold/Do Not Disturb) - 

This key is used to put a call on Hold or to 
set the Do Not Disturb function and prevent 

any calls from getting through or ringing at your 
extension. 

 

ePod  (

Easy Point of Decision) 

is used for easy  

access to the Display Menu, navigating the Call 
Log, and changing volume levels on your Enterprise 
18i/d Telephone. 

Press 

IN

 or 

OUT

 to access incoming or outgoing 

Call records. 

Press the 

VOL

 up or down arrows to control re-

ceiver, speaker, ringer, and handset volumes. 

Press the 

SET

 button and use the arrows to 

scroll through the menu options. 

 

 
 
 
 
 
 
 
 
 
 
 
 

Volume Control:  

The 

UP

 and 

DOWN

 arrow volume control keys are 

used adjust the Handset, Speaker, and Ringer vol-
ume based on the state of the telephone. 

 

 

Receiver (Handset) Volume - 

When using the 

Handset, the volume control key allows you to ad-
just the handset volume to one of three levels. 

 

Speaker Volume - 

When using the Speaker, the 

volume control allows you to adjust the speaker 
volume to one of eleven levels. 

 

Ringer Volume - 

Pressing the ringer volume control 

button allows you to adjust the ringer volume to one 
of four levels. 

 

ICM - 

The intercom system is the internal network 

used to communicate between the telephone exten-
sions in your Iwatsu system. Pressing the [

ICM

button connects you to an intercom line for conver-
sation with other extensions. 

TRAN

FEAT

HOLD

/DND

     Enterprise 18i/d              Enterprise 12i/d

 

SET

VOL

IN

OUT

V O L

V O L

SET

VOL

IN

OUT

Содержание Platinum Enterprise 2.0

Страница 1: ...on Lockout Password Flexible Call Forwarding All FORWARD Call Type 1 3 1 Destination Busy No Answer FORWARD Call Type 1 3 2 Destination No Answer FORWARD Call Type 1 3 3 Destination All External FORWARD Call Type 1 3 4 Destination 90 99 Cancel FORWARD Call Type 1 4 Follow Me FORWARD FORWARD Call Type Ext No Flash Short Short Flash Last No Redial SPEED Meet Me Page Answer Meet Me Memo Dial Set Memo...

Страница 2: ...omeone else is using that line feature Speaker This button allows you to dial and receive outside or internal calls and talk with out lifting the receiver Mute Key When talking using the handset pressing the Mute key mutes the handset transmitter If using the speakerphone press ing the Mute key mutes the station microphone When using the headset jack the Mute key mutes the transmitter on the heads...

Страница 3: ...r ringing at your extension ePod Easy Point of Decision is used for easy access to the Display Menu navigating the Call Log and changing volume levels on your Enterprise 18i d Telephone Press IN or OUT to access incoming or outgoing Call records Press the VOL up or down arrows to control re ceiver speaker ringer and handset volumes Press the SET button and use the arrows to scroll through the menu...

Страница 4: ...k into the microphone without lifting the re ceiver Making an Intercom Group Call Dial the Intercom Group access number when you hear the Intercom Dial Tone Putting a Call On Hold When speaking on an outside line Press the HOLD DND button The active outside line button lamp flashes green on your phone and red at other extensions If the call is not picked up the call will ring again at your phone 3...

Страница 5: ...capabilities assigned to the DISA line or Dial an extension number followed by that exten sion s Station Restriction Password You will have the same calling capabilities as that exten sion Wait for the intercom dial tone DIRECT INWARD SYSTEM ACCESS Picking Up a Call On Hold Press the key with either the green or the red flashing lamp to pick up the call being held on that line Transferring a Call ...

Страница 6: ...to another system extension While calling a busy or idle extension Press TEXT MSG text message number 00 99 or TEXT MSGn Press To display a stored text message Press TEXT MSG to display a stored text message To respond to a stored text message by calling the originating extension Press TEXT MSG to display the stored text message Press a second time to call the station that sent the text message To...

Страница 7: ...s text message from your display While a text message is on your display Press TEXT MSG 6 Call Conference The Enterprise 2 0 system allows you to make con ference calls with any combination of up to four ex tensions and outside lines on the same call Note An Outside party must be added to the con ference prior to adding an internal party To Make a Conference Call While speaking on a CO or ICM call...

Страница 8: ...l appear next to the Park menu key Hang up the phone If the call is not picked up the call will return to your phone 16 Speed Dial Personal Speed Dial Registration To register personal speed dial numbers Press the FEAT button Press the SPEED button then dial the desired PERSONAL SPEED ACCESS CODE 90 99 Enter the phone number Press FEAT to end the operation Personal Speed Dial Registration To regis...

Страница 9: ... menu key From another extension Lift receiver or press the Speaker key Press the Park menu key Dial the extension number where the call is parked to pick up the call Transfer to Park You can transfer a call to another user s individual park on their telephone The call can then be picked up remotely from another telephone The call can also be picked up from the telephone where it is parked Transfe...

Страница 10: ... ID number Display a call record Press the USAS key USAT trunk group number or UST key a second time or Press FLT OPT or COL To add digits to the displayed number before calling out Display a call record Dial the additional digits to be added to the out going number the added digits do not appear on the display when entered Press the USAS key USAT trunk group number or UST key a second time or Pre...

Страница 11: ...ers may monitor voice mail messages as they are recorded During recording monitor the station user may select to initiate a conversation with the caller You may activate or deactivate this feature from your extension To begin Voice Mail Monitor When a call is answered by voice mail at an idle station you will hear a monitor tone The Voice Mail Monitor key red LED will begin to flash Press the Voic...

Страница 12: ...o answer an incoming call at another extension Lift the receiver Press the FEAT button and dial or Press the DIRECT CALL PICK UP button Dial the number of the extension where the call is ringing The incoming call is connected to your extension 11 12 Call Recording You can record a call to voice mail by following the procedures listed below Important Use of this feature may be prohibited by state l...

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