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Making an E-Response Help Call
If programmed, your Enterprise 2.0 System pro-
vides emergency notification to a group of tele-
phones or paging system.
Note: This feature is in addition to 911 Support.
•
Go off hook and do not dial for more than 10
seconds.
or
•
Go off hook and begin dialing a system exten-
sion. Between digits pause for more than 10
seconds.
or
•
At ICM dial tone dial the E-Response Group ac-
cess number.
The system will initiate an E-Response Help Call to
the stations in your E-Response Group and/or a
paging system.
Universal Night Answer
If you need to pick up an incoming call when the
system is in the night mode:
•
Lift receiver.
•
Press
FEAT
button and dial
+
.
or
•
Press the [
UNIVERSAL NIGHT ANSWER
] but-
ton (if assigned).
You are connected with the incoming call.
Direct Inward System Access (DISA) allows an ex-
ternal caller to access Iwatsu system features from
outside the office. Feature operation for DISA calls
is the same as those for the Single Line Telephone.
Certain DISA features, including making an outside
call and system paging access require a security
password.
Operation
•
When Iwatsu answers the caller will hear either a
message or a special DISA dial tone.
To Interrupt the Message
•
Press
+
. You will hear DISA dial tone.
To make an intercom or hunt group call
•
Dial the desired extension number or hunt group
access code.
To access all DISA features:
•
Dial
.
•
Dial the assigned password. You will have the
calling capabilities assigned to the DISA line.
or
•
Dial an extension number followed by that exten-
sion’s Station Restriction Password. You will
have the same calling capabilities as that exten-
sion.
•
Wait for the intercom dial tone.
DIRECT INWARD SYSTEM ACCESS
Picking Up a Call On Hold
•
Press the key with either the green or the red
flashing lamp to pick up the call being held on
that line.
Transferring a Call to Another Extension
When speaking on an outside line:
•
Press the
TRAN
button. When you hear dial
tone.
•
Dial an extension number.
or
•
Press an extension button or EZDial selection (if
assigned).
•
Announce the call when the extension answers.
•
Hang up.
911 Support
At default, your Iwatsu system is programmed to
automatically contact your local Public Safety
Answering Point (PSAP) when 911 is dialed.
Enhanced 911 Service ensures that when 911 is
dialed from a system extension, information that
allows the PSAP to identify the caller’s location in a
building is sent to the PSAP along with the call.
Check with your system installer or Authorized
Iwatsu Distributor to make sure your system is
programmed for Enhanced 911 Service.
Save Dialed Number
While speaking on an outside line:
•
Press the
FEAT
button and dial
+
.
or
•
Press the [
SAVE DIAL
] button (if assigned).
You will hear a confirmation tone that indicates the
phone number you just dialed has been saved.
To dial the saved number
•
Lift the receiver.
•
Press the
FEAT
button and dial
+
.
or
•
Press the [
SAVE DIAL
] button (if assigned).
•
The saved number is automatically dialed.
Last Number Redial
To automatically redial the last number you called:
•
Lift the receiver.
Press the [
SPEED
] button and dial
.
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