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To cancel busy number callback: 

Lift the receiver. 

Press the 

FEAT

 button and dial 

+

+

or

 

Press the [

TRUNK CALLBACK

] button and 

Hang up after you hear a confirmation tone. 

 

Call Coverage 

Multipurpose buttons on digital multiline telephones 
can be assigned as Call Coverage buttons to 
indicate calls ringing at another extension.  If you 
have a Call Coverage button for another extension 
on your telephone, you can answer calls ringing at 
that extension by pressing the Call Coverage 
button. 
 

To answer a call at another extension: 

When you hear the Call Coverage tone or see the 
green Call Coverage lamp indication on your 
phone. 

Lift the receiver.  

Press the [

CALL COVERAGE

] button. 

You will be connected to the call. 

 

To change the type of indication at your phone:

 

Do not lift the receiver. 

Press the 

FEAT

 button. 

Press the desired [

CALL COVERAGE

] button. 

The present indication mode will be displayed. 

Dial the number for the desired mode. 

Dial 

 for immediate display and ringing. 

or

 

Dial 

 for delayed indication (display and ringing 

starts if call is not answered within a 
preprogrammed time). 

or

 

Dial 

 for no ringing (lamp indication only). 

 

Call Pick-Up 

 

Internal Group 

You may answer calls to any extension in your pick-
up group without dialing the extension number. 
When you hear a call ringing at another extension: 

Lift receiver. 

Press 

FEAT

 and dial 

+

or

 

Press the [

GROUP CALL PICK-UP

] button (if 

assigned). 

The incoming call is connected to your extension. 

 

Direct Extension

 

You may also answer an incoming call at another 
extension. 

Lift the receiver. 

Press the 

FEAT

 button and dial 

+

or

 

Press the [

DIRECT CALL PICK-UP

] button. 

Dial the number of the extension where the call 
is ringing. 

The incoming call is connected to your extension.

 

11 

12 

Call Recording 

You can record a call to voice mail by following the 
procedures listed below: 

 

Important:  Use of this feature may be prohibited by 
state law.

 

 

To start recording a call to voice mail

 

While on an ICM, outside line or conference call: 

Press the [

RECORD

]  button. 

Your call will begin recording to voice  mail. 

 

Note:  A four-party conference call cannot be re-
corded. 
 

 

To stop recording a call to voice mail 

While recording a call with the [

RECORD

] button lit: 

Press the [

RECORD

] button or hang up. 

 

To play a recorded call: 

Follow the same procedure for playing a voice 
mail message.

 

 

Do Not Disturb 

If you do not wish to be disturbed, you can set your 
extension to prevent any calls from ringing to or 
getting through to your extension. 

Do not lift receiver. 

Press the 

HOLD/DND

 button. 

The lamp on the 

HOLD/DND

 button will stay lit. 

 

To cancel Do Not Disturb: 

Do not lift receiver. 

Press the 

HOLD/DND

 button. 

The lamp on the 

HOLD/DND

 button  will go out.

 

 

Note:

 

See [Hold/Quick Forward]. 

 

Exclusive Hold On Outside Line 

A call on “exclusive” hold may only be picked up 
from your extension. 

 

While speaking on an outside call: 

Press the button for the outside line you are al-
ready using. The green lamp on that outside line 
button will flash slowly on your phone. The red 
lamp will stay lit at other extensions. 

 

To retrieve a call on Exclusive Hold: 

Press the same outside line button on your 
phone  again to be connected to the call. 

Содержание Platinum Enterprise 2.0

Страница 1: ...on Lockout Password Flexible Call Forwarding All FORWARD Call Type 1 3 1 Destination Busy No Answer FORWARD Call Type 1 3 2 Destination No Answer FORWARD Call Type 1 3 3 Destination All External FORWARD Call Type 1 3 4 Destination 90 99 Cancel FORWARD Call Type 1 4 Follow Me FORWARD FORWARD Call Type Ext No Flash Short Short Flash Last No Redial SPEED Meet Me Page Answer Meet Me Memo Dial Set Memo...

Страница 2: ...omeone else is using that line feature Speaker This button allows you to dial and receive outside or internal calls and talk with out lifting the receiver Mute Key When talking using the handset pressing the Mute key mutes the handset transmitter If using the speakerphone press ing the Mute key mutes the station microphone When using the headset jack the Mute key mutes the transmitter on the heads...

Страница 3: ...r ringing at your extension ePod Easy Point of Decision is used for easy access to the Display Menu navigating the Call Log and changing volume levels on your Enterprise 18i d Telephone Press IN or OUT to access incoming or outgoing Call records Press the VOL up or down arrows to control re ceiver speaker ringer and handset volumes Press the SET button and use the arrows to scroll through the menu...

Страница 4: ...k into the microphone without lifting the re ceiver Making an Intercom Group Call Dial the Intercom Group access number when you hear the Intercom Dial Tone Putting a Call On Hold When speaking on an outside line Press the HOLD DND button The active outside line button lamp flashes green on your phone and red at other extensions If the call is not picked up the call will ring again at your phone 3...

Страница 5: ...capabilities assigned to the DISA line or Dial an extension number followed by that exten sion s Station Restriction Password You will have the same calling capabilities as that exten sion Wait for the intercom dial tone DIRECT INWARD SYSTEM ACCESS Picking Up a Call On Hold Press the key with either the green or the red flashing lamp to pick up the call being held on that line Transferring a Call ...

Страница 6: ...to another system extension While calling a busy or idle extension Press TEXT MSG text message number 00 99 or TEXT MSGn Press To display a stored text message Press TEXT MSG to display a stored text message To respond to a stored text message by calling the originating extension Press TEXT MSG to display the stored text message Press a second time to call the station that sent the text message To...

Страница 7: ...s text message from your display While a text message is on your display Press TEXT MSG 6 Call Conference The Enterprise 2 0 system allows you to make con ference calls with any combination of up to four ex tensions and outside lines on the same call Note An Outside party must be added to the con ference prior to adding an internal party To Make a Conference Call While speaking on a CO or ICM call...

Страница 8: ...l appear next to the Park menu key Hang up the phone If the call is not picked up the call will return to your phone 16 Speed Dial Personal Speed Dial Registration To register personal speed dial numbers Press the FEAT button Press the SPEED button then dial the desired PERSONAL SPEED ACCESS CODE 90 99 Enter the phone number Press FEAT to end the operation Personal Speed Dial Registration To regis...

Страница 9: ... menu key From another extension Lift receiver or press the Speaker key Press the Park menu key Dial the extension number where the call is parked to pick up the call Transfer to Park You can transfer a call to another user s individual park on their telephone The call can then be picked up remotely from another telephone The call can also be picked up from the telephone where it is parked Transfe...

Страница 10: ... ID number Display a call record Press the USAS key USAT trunk group number or UST key a second time or Press FLT OPT or COL To add digits to the displayed number before calling out Display a call record Dial the additional digits to be added to the out going number the added digits do not appear on the display when entered Press the USAS key USAT trunk group number or UST key a second time or Pre...

Страница 11: ...ers may monitor voice mail messages as they are recorded During recording monitor the station user may select to initiate a conversation with the caller You may activate or deactivate this feature from your extension To begin Voice Mail Monitor When a call is answered by voice mail at an idle station you will hear a monitor tone The Voice Mail Monitor key red LED will begin to flash Press the Voic...

Страница 12: ...o answer an incoming call at another extension Lift the receiver Press the FEAT button and dial or Press the DIRECT CALL PICK UP button Dial the number of the extension where the call is ringing The incoming call is connected to your extension 11 12 Call Recording You can record a call to voice mail by following the procedures listed below Important Use of this feature may be prohibited by state l...

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