Chapter 7 Troubleshooting
This information is provided to help you troubleshoot issues related to the OpenWay Riva
Water Pit Modules.
The following table describes possible issues and provides suggested actions to resolve the
issue.
Issue
Action
Cannot program the pit module.
Check the programming device and
software version. Program pit module
using the FC300 handheld computer
running Field Deployment Manager
(FDM) software v4.0 or higher.
Cannot read the pit module.
An pit module that is not programmed
will not transmit an SCM or SCM+
message. Reprogram the pit module
and perform a reread. If an pit module
is not initially programmed, it will not
bubble-up and listen for an SCM/SCM+
message.
The pit module is reporting an invalid
read.
A pit module that has set the Register
Error flag will cause an Invalid Read to
display in the FDM Consumption field.
Marginal readability due to water pit
module location (for example, an pit
module deep inside a pit).
Consider reprogramming the pit module
for Hard-to-read (H2R) mode or using
the remote antenna. Programming the
pit module for hard-to-read mode
increases the output to high power.
Note
Hard-to-read mode will reduce
battery life.
The handheld programmer is locked up
and button presses produce no
response.
Soft boot
the handheld by pressing and
holding buttons A and B until the screen
fades. Release the buttons and allow
the handheld to reboot.
OpenWay Riva Pit Water Module Installation Guide TDC-1666-000
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