User Guide
IPico™ WN400 Integrated Access Device
User Guide © 2001 Lucid Voice
32
Limited Warranty
1.
Hardware Warranty: Lucid Voice Ltd. (“
Lucid
”) warrants with respect to hardware, that the
product and/or systems and any part thereof supplied and to which this Warranty applies (the
“
Systems
”) will, when properly installed, conform to LUCID’s published specifications and that
the Systems will be free from defects in workmanship and materials under normal use and
service (“the
Hardware Warranty
”), for a period of twelve (12) months following the date of
delivery thereof (the “
Hardware Warranty Period
”), subject to LUCID .being provided with a
written notice of defect during the Hardware Warranty Period.
2.
Upon receipt of such notice, LUCID shall investigate any such warranty claim to determine the
nature and cause of such defect(s) if any. If such investigation establishes the existence of defects
covered by this Hardware Warranty LUCID shall authorize the sending of the System or part
thereof. Systems returned to LUCID must be sent prepared, insured and packaged
appropriately for safe shipment at customer expense. LUCID shall at its option and expense
replace or repair the defective System or part thereof. The repaired or replaced Systems will be
shipped to customer at LUCID’s expense, if LUCID is liable under the Hardware Warranty, not
later than 30 business days after receipt by LUCID.
3.
Systems replaced or repaired during the Original Warranty Period will carry a warranty of 6
months from date of replacement or repair or until end of Original Warranty Period, whichever
is the later.
4.
Software Warranty: LUCID warrants with respect to software that the software programs
embedded in the System and licensed from LUCID will perform in substantial conformance to
the program documentation (“the
Software Warranty
”) for a period of 90 days following the
date of delivery thereof (the
“Software Warranty Period
”) subject to LUCID being provided
with a written notice of defect during the Software Warranty Period.
5.
Upon receipt of such notice LUCID shall investigate any such warranty claim to determine the
nature and cause of such defect(s) if any. If the software does not operate in accordance with the
Software Warranty LUCID’s sole responsibility hereunder shall be, at its option and expense, to
replace or repair the software that does not comply with the Software Warranty within a
reasonable period of time. Customer assumes responsibility for the selection of appropriate
applications programs and associated reference materials. LUCID expressly excludes any
warranty that its Systems will work in combination with any hardware or application software
products provided by third parties. For any third party’s software specified in LUCID
specifications for the Systems as being compatible with LUCID Systems, LUCID will make
reasonable effort to provide compatibility, except where the non-compatibility is caused by a
defect in the third party’s product. LUCID expressly excludes that the operation of the software
programs will be uninterrupted or error-free, or that all defects in the software programs will be
corrected.
