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iPECS eMG80

System DECT Installation Guide

Issue 1.3

5. T

ROUBLESHOOTING

PROBLEM

CAUSE/SYMPTOM

SOLUTION

User cannot place a call using

DECT handset

WTIB4 issue

- Please check at least one DECT
base station is properly connected

to WTIB4.

DECT Handset issue

- Please check the DECT terminal

is registered and subscription is
completed.
- Please check the DECT terminal

user is located in the RF coverage
area of the DECT base station.

DECT frequently drops calls

Base Station issue

- Please check cell-planning of

DECT base stations.
- Please check the DECT terminal
user is located in the RF coverage

of DECT base stations.
- Please check all WTIBs are
installed on the same KSU when

multiple WTIBs are used together.

Содержание eMG80

Страница 1: ...iPECS eMG80 System DECT Installation Guide Please read this manual carefully before operating System Retain it for future reference ...

Страница 2: ... repair can be affected If this is not done the telephone company may temporarily disconnect your service The local telephone company may make changes in its communications facilities or procedures If these changes could reasonably be expected to affect the use of iPECS eMG80 or compatibility with the network the telephone company is required to give advanced written notice to the user allowing th...

Страница 3: ...nished by Ericsson LG Enterprise in this material is believed to be accurate and reliable but is not warranted to be true in all cases If you are not the intended recipient you should destroy or retrieve this material to Ericsson LG Enterprise iPECS is trademark of Ericsson LG Enterprise Co Ltd All other brand and product names are trademarks or registered trademarks of their respective companies ...

Страница 4: ...RS 9 3 2 3 1 Additional Tips for CRS 10 3 2 4 Base Station General Guidelines 11 3 3 WTIB4 14 3 3 1 Pin Assignment 15 3 3 2 Connectors Switch and LED Functions 15 3 4 Description and Installation of GDC 600BE 17 3 4 1 GDC 600E Description 17 3 4 2 Base Station Installation 17 3 4 2 1 Mounting Base Station 18 3 4 2 2 Mounting Base Station 2 Using Wedge 19 3 4 2 3 LED Indications 20 3 4 2 4 Traffic ...

Страница 5: ...minate a Subscription 31 4 3 Authentication Code for DECT Subscription 32 4 4 Viewing the System ID PARK code 33 4 5 Authenticating a User 34 4 6 Modifying the System ID PARK code 35 4 7 Deleting all Subscriptions 36 4 8 Deleting a Single Subscription 37 4 9 Registering to a Networked System 38 5 Troubleshooting 39 ...

Страница 6: ...500H DECT handset can use wireless connectivity for accessing features and functions of the iPECS system GDC 450H 480H 500H connect with Ericsson LG Enterprise DECT Base Stations providing a fixed radio coverage area or cell Arranging multiple base stations with overlapping cells forms zones of transparent coverage As the handset is moved within the zone a Radio Frequency RF connection can be esta...

Страница 7: ...minal System PABX Private Automatic Branch Exchange RFP Radio Fixed Part Base Station PSTN Public Switched Telephone Network The following is needed to configure the System using DECT phones WTIB4 board One WTIB4 can be connected to the iPECS eMG80 System WTIB4 can support up to four Base Stations Base Station GDC 600BE The Base Station can process up to six simultaneous calls The Base Station sho...

Страница 8: ... 660mA 5V DECT base station connection port 4 DECT base station interface E1 line coding HDB3 DECT base station feeding voltage 30V 2 5 Serial Port for GDK TRC1 1 115 200bps ELG proprietary 4 pin serial interface 2 3 GDC 600BE Specifications Table 2 3 1 Base Station Specifications ITEM SPECIFICATION Power feeding 30VDC Transmission Max Power 250mW 100mW USA Access Method Duplex TDMA TDD Frequency ...

Страница 9: ...ry life charger base input voltage and current charger output voltage and current minimum receive power for operation etc Table 2 4 1 Wireless Terminal Specifications ITEM SPECIFICATION Max Transmission Power 250mW maximum 100mW USA maximum Modulation Method GFSK Frequency Band 1 880MHz 1 900MHz 1920 1930MHz USA ...

Страница 10: ...cations for the DECT Base Stations After installation the handset is employed in the Cell Tool mode to define the actual RF radiation pattern and Base Station locations can be adjusted to provide seamless coverage 3 2 Site Planning for Base Stations The purpose of Site Planning is to provide you with information and explain tasks that should be considered to ensure the best operation of the system...

Страница 11: ...acteristics that affect the ability to receive the signal in a useable form Normal attenuation reflection and noise all contribute to signal degradation over distance The Base Station and Handset transmit at about 10 dbm and can receive a signal of 70 dbm In an open field with line of sight the handset and Base station can have a separation of about 175 meters The antenna radiation pattern is appr...

Страница 12: ...ects of reflected signals can be reduced Although reflections cannot be eliminated in an office consider locating the Base Stations away from cabinets and other tall furniture High noise levels affect the ability of the receiver to separate the desired signal from the general noise Office and industrial equipments such as Fax machines office electronics welders microwave ovens and even poorly main...

Страница 13: ...t of metallic objects doors windows etc make sure to get to know the broadcast range in your environment taking each office characteristic into account refer to Figure 3 2 2 3 Figure 3 2 2 3 Sample Temporary Base Station Position 3 Mark the position of the offices where wireless handsets 450H 480H 500H mainly will be used and mark the places where high call demands would exist these areas should b...

Страница 14: ... working with currently should be ON 2 Enter the same PARK ID in GDC 600TBE and GDC 450H 480H 500H 3 Mount GDC 600TBE at the determined temporary position as high as possible it is recommended to place GDC 600TBE at higher than 2 meters 4 Check the Received Signal Strength Indicator RSSI level in GDC 450H 480H 500H by walking around the area decide the cell coverage range temporarily using the pre...

Страница 15: ...ce quality 3 2 3 1 Additional Tips for CRS The following lists what you should keep in mind during the CRS Test Draw a cell coverage region map for each Base Station temporary position The height of a mounted Base Station highly affects the performance of Base Station it is recommended Radio Fixed Parts RFP such as Base Stations should be mounted as high as possible and at least higher than 2 mete...

Страница 16: ...machines etc Locate Base stations away from metal objects tall filing cabinets security fire doors etc Locate Base stations near the center of the desired coverage area For proper handover the coverage area of each Base station should overlap by 10 to 15 meters Consider high traffic areas such as conference rooms and cafeterias Each Base station supports four 4 simultaneous conversations Multiple ...

Страница 17: ...iPECS eMG80 System DECT Installation Guide Issue 1 3 12 Figure 3 2 4 1 Hallway Placement Figure 3 2 4 2 Centralized Base Station Placement ...

Страница 18: ...ng of DECT wave when you set the position of a Base Station 2 Keep away from any electronic equipment such as copy machines printers or computers 3 The lower wall of a corridor where many people pass by corner of a wall and narrow indoors also should be avoided 4 When you install a Base Station on the wall it is better to include intervals DECT wave is attenuated by reflection indoors In order to ...

Страница 19: ...AT3 should be used to connect WTIB4 with a Base Station Shielded cable can be used if it can withstand interference from noise sources such as an AC power cable with high voltage A shorter cable length and or clear line of view between the WTIB4 and Base Station will decrease the possibility of data degradation Even though there are connection points such as MDF or the connection tab between WTIB4...

Страница 20: ...rved 2 TX GND Transmit Data 3 RX 30V Receive Data 4 RX 30V Receive Data 5 TX GND Transmit Data NOTE Using unshielded twisted pair cable more than CAT3 wire the Base Station RJ 11 to the termination point MDF for connection to a WTIB4 Tag or number wiring for maintenance 3 3 2 Connectors Switch and LED Functions The following table shows the relation between modular connector and associated cell nu...

Страница 21: ...ler on Echo canceller off ON 3 Reserved Reserved Reserved ON 4 Registration mode Registration Management OFF Registration Management ON OFF NOTE TBR6 test mode needs not to be set for normal operation because TBR6 test mode is used only for DECT confirmation test Table 3 3 2 3 LED Indications LED Color Description LD1 Blue HDLC Interrupt LD2 Blue Working indication 400ms period LD3 Blue BASE Messa...

Страница 22: ... The Base Station is directly mounted on the wall using two 2 screws Figure 3 4 1 GDC 600BE DECT Base Station 3 4 2 Base Station Installation As mentioned in previous sections in this chapter before permanently mounting a Base Station you should determine the most appropriate location for providing the best coverage Base Stations may be mounted on wall or desktop up to 600m away from the WTIB4 usi...

Страница 23: ...y The distance between mounting holes is 121mm as shown in the image 2 Insert anchors into the drilled holes 3 Insert screws in the anchors leaving a 3mm gap between the wall and screw head 4 Mount the Base Station eyelets on the screws Figure 3 4 2 1 Back side of GDC 600BE Before mounting base station permanently you should determine locations that provide the best coverage The wall mounting proc...

Страница 24: ...ppropriate location on wall where the wedge will be mounted 2 The wedge should be affixed to the wall using two screws use the mounting template as in 1 of the previous procedure 3 Attach the Base Station to the wedge by aligning the guides to the back the Base Station and pulling the Base Station down until it is secure on the wedge Figure 3 4 2 2 Side of GDC 600BE ...

Страница 25: ...or AMBER E1 loopback mode or downloading mode GREEN Steady ON Sync OK Blinking Synchronizing S3 RED FPGA function error AMBER Blinking downloading mode GREEN Blinking E1 Tx Rx operation indication 3 4 2 4 Traffic Guidelines Each GDC 600BE Base Station supports 6 simultaneous calls but because all users are not usually simultaneously on calls a Base Station can support a greater number of wireless ...

Страница 26: ...d be installed when the WTIB4 is installed in the system One Ferrite core is to be used with the line cord between the Base Station and each port of WTIB4 as shown Figure 3 5 1 Cable connection with Ferrite Core between WTIB4 and Base Station Figure 3 5 2 Wiring with connection tab between WTIB4 and Base Station CAT5 cable is provided by Ericsson LG Enterprise twisted 2 pair or CAT3 cable ...

Страница 27: ...OTE Even though there are connection points such as MDF or connection tab between WTIB4 and Base Station the connection points should be connected with twisted pair cable at least CAT3 class each other For example WTIB4 to MDF MDF to MDF MDF to connection tab and connection tab to Base Station should be connected with twisted pair cable ...

Страница 28: ...6 button 4 Enter the System ID PARK code refer to key sequence description below 5 When finished press the HOLD SAVE button a confirmation tone will be heard CAUTION Normally you should not change the system ID If you should change it please contact Ericsson LG Enterprise or the local dealer in your country The key sequence of the PARK LLP__________PC LL Two digits decimal representation of PARK l...

Страница 29: ...ess the FLEX 3 button the current AC code will display on the LCD 3 Enter the Authentication Code up to 8 digits refer to key sequence description below 4 When finished press HOLD SAVE a confirmation tone will be heard The key sequence of the AC code D______D D_______D Up to 8 digits decimal representation Condition 1 AC code must be programmed for User Subscription 2 AC code must be programmed af...

Страница 30: ...ton 5 The wireless terminal will search for the register system and SEARCHING X is displayed on the LCD After searching the register system PARK value is displayed on the LCD If value displayed is correct press OK button confirmation tone will be heard and displayed at the Attendant Station and at the wireless terminal which will then return to an idle state displaying the appropriate station numb...

Страница 31: ...isplayed to the Attendant station and the Wireless terminal If using GDC 480H 500H It will attempt to synchronize the next registered system if any available system doesn t exist GDC 480H 500H displays Not Subscribed on LCD 6 Power Off the wireless terminal Condition 1 Only an Attendant can unsubscribe a wireless terminal 2 Attendant can only unsubscribe wireless terminals that were subscribed alr...

Страница 32: ...AVE button a confirmation tone will be heard To erase one subscription from Attendant Station 1 From the wireless terminal press the TRANS PGM button 2 Dial 0 3 Press the FLEX8 button 4 Enter the appropriate Station Number 5 Press the HOLD SAVE button a confirmation tone will be heard Condition 1 Wireless terminal must be unsubscribed from the system for normal service 2 Only an Attendant can unsu...

Страница 33: ...value on the LCD up to 80dbm the value is updated periodically The handset must be subscribed for this function to work To use RSSI Monitoring when using a GDC 480H GDC 500H wireless terminal 1 From the wireless terminal 2 Press the Menu button 3 Press the key 4 Enter the Technician menu by entering press PIN code L G G A P 5 4 4 2 7 5 Press OK button 6 Select the CELL TOOL mode to YES and press t...

Страница 34: ...GM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press the desired Flex button 1 9 WTU UN SUBSCRIBE PRESS FLEX BUTTON Flex Button 1 Enter the station number for subscription 4 1 Enable Subscription Flex Button 2 Enter the station number for un subscription 4 2 Terminate a Subscription Flex Button 3 Enter Authentication Code for Wireless terminal 4 3 Authentication Code for DECT subscripti...

Страница 35: ...tendant perform the following procedure 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 1 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 Enter the Station number of the subscribing Station WTU SUBSCRIBE ENABLE ENTER STA NO 5 Enter the Type of Handset STATION XXX ENTER PHONE TYPE 2 Standard DECT GAP 3 GDC 400H 450H 5 GDC 480H 500H 6 Press HOLD SAVE button and await Su...

Страница 36: ...ll display an unregistered or not subscribed status The handset must be idle to terminate the subscription To terminate a subscription from the Attendant perform the following procedure 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 2 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 Enter the Station number of the subscribing Station WTU UNSUBSCRIBE ENTER STA NO 5 Pre...

Страница 37: ... and 3 Press Flex button 3 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 Enter the new Authentication Code up to 8 digits AC CODE XXXXXXXX ENTER DGT HOLD BTN 5 Press HOLD SAVE button and await confirmation tone 6 Press Speaker to return to idle NOTE The Authentication Code must be assigned before a user can subscribe for services Changing the Authentication Code after handsets have registered will cause im...

Страница 38: ...m Each WTIB carries a label with the PARK code as shown in the example In a cascade of WTIBs the PARK code of the master WTIB is used for the system To view the Id for the iPECS eMG80 DECT from the Attendant station follow the procedure below 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 4 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 The current System ID PARK co...

Страница 39: ...IN in order to receive further services from System DECT The PIN which may be up to five 5 digits is assigned in the handset by the user refer to the GDC 480H GDC 500H User Guide 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 5 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 Enter the desired Station number WTU USER AUTHENTICATE ENTER STA NO 5 Press HOLD SAVE and awa...

Страница 40: ...an operational iPECS eMG80 DECT will remove all subscription and Authentication Code data It will be necessary to enter an Authentication Code and subscribe all wireless handsets to System DECT if the System ID is changed To modify System ID from the Attendant perform the following procedure 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 6 WTU UN SUBSCRIBE...

Страница 41: ... a DECT Base station or iPECS In this case existing subscriptions are deleted and all handset subscriptions must be re initialized for obtaining access to System DECT services 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 7 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 Enter 147 password WTU SUBS ALL DATA ERASE PRESS PASSWD HOLD 5 Press HOLD SAVE button 6 Press Sp...

Страница 42: ... deleted from System DECT when replacing a handset When the subscription is deleted the handset must be re initialized for access to System DECT services 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 8 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 Enter desired Station number WTU SUBSCRIPTION ERASE ENTER STA NO 5 Press HOLD SAVE button 6 Press Speaker to return to...

Страница 43: ... and have calls to one iPECS routed over the network to the DECT handset location To register a handset for DECT Mobility from the Attendant station follow the procedure 1 Press the PGM button STATION 100 T 04 SEP 01 02 49 PM 2 Dial 0 and 3 Press Flex button 9 WTU UN SUBSCRIBE PRESS FLEX BUTTON 4 Enter desired Station number DECT MOBILITY ENTER STA NO 5 Enter 1 to enable Network Mobility STATION X...

Страница 44: ...issue Please check the DECT terminal is registered and subscription is completed Please check the DECT terminal user is located in the RF coverage area of the DECT base station DECT frequently drops calls Base Station issue Please check cell planning of DECT base stations Please check the DECT terminal user is located in the RF coverage of DECT base stations Please check all WTIBs are installed on...

Страница 45: ...sing iPECS eMG80 The contents of this document are subject to revision without notice due to continued progress in methodology design and manufacturing Ericsson LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document ...

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