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12 System Maintenance
Several maintenance tasks can be performed on the HVR8 Series appliance via the web interface.
To access the available maintenance tasks, follow these steps:
1. Access the web interface locally or remotely. (see section 10.6)
2. Login with an administrator account.
3. Select the Maintenance tab on the left-hand side of the Interface
window.
4. The available maintenance tasks will be displayed.
12.1 System Information File
The first option on the
Maintenance page is Retrieve system information file . Clicking on this
maintenance task will cause the appliance to generate a system information file which can be saved locally
on your computer.
The system information file is an archive file containing configuration and diagnostics details of your
appliance. The archive contains details on unit configuration, performance statistics, firmware update
history and health check status. The purpose of the system information file is to help IONODES technical
support staff in troubleshooting and resolving any system issues.
To generate a system information file:
1. Click on the Click Here link to the right of the Retrieve system information file label in the
Maintenance window.
a. A second web browser window will open while the system information is being created.