ii
IMPORTANT NOTE
:
The audio may activate in the middle of a call due to factors
like excessive wiring (see page 12 item 8), bad or old wiring , existing unstable lines,
sparks, too many wall jacks , Noisy phone lines, Bad telephones, “Hot Lines” (see P6
special cases) If that ever happens, press the
FLASH
button to stop the audio! and
continue your conversation. The
FLASH
button is found on every telephone, it could
be labeled as
CALL WAIT / FLASH
or
LINK
or
ON
or
TALK
button
Connection Test:
To confirm that everything is connected correctly, select line 1 on the
phone, confirm that L1 Red LED on SX8600 (left most LED) turns ON, then press the L1
Audio Test button to hear the audio. Double check your connections or adjust the volume if
needed.
Switch setting:
Please Read the Operation instructions for each setting carefully
There are two 3 position switches on the SX8600 that control the operation of the device:
Regular 1 to 4 line telephones have differences when it comes to Music-On-Hold activation
compatibility, some models work by just pressing HOLD button some work via Flash then
Hold, this switch lets you find out which setting works best for your telephones.
Audio Test on Line 1:
select L1 on your phone and press the
Audio Test
located next to
power connection . Adjust the volume to mid level or check the FLASH card to hear the audio.
Note1: You can not perform audio test on lines 2, 3 or 4
Note2: Do not set the volume too loud it may flicker or shut off the on-hold audio.
Note3:
Do not use a Cell phone to setup or test the device
. Use a fax line, etc.
Trouble Shooting:
P2
Unplug the 12VAC plug from the back of the Invotel
adapter and unplug the phone lines; Wait 60 seconds
then plug them back in, make sure the AC adapter is
plugged in securely.
1.
Adapter not working
or stopped working
Problems
Possible Cause / Solution
3.
Red LED double
blinks ON then turns
OFF on some lines
telephone was changed or power failure - do as above,
then select L1, L2, L3, L4 making sure that dial tone is
there.
Some phone Lines are removed from MOH adapter or do
not exist.
on non existing lines the lights keep blinking and that is
OK)
Un-plug phone lines for 5 seconds and plug it back in
.
4. No Audio
or
Audio not Loud
enough
Select the line 1 on the phone and push the Audio Test
button located in the back of unit to hear the Audio, adjust
the volume if needed to hear it. Check the flash card,
Unplug -Plug back IN.
5.
Audio Test is OK
but no audio when
Hold is pressed in
1 2 or 3 settings
.
•
If answering a call allow 1 second before pressing Hold.
•
You may need your “Local service” with the dominant
phone company in your area (not 3
rd
party local service)
•
Is your location within city limits? are all your phone
numbers DSL qualified? your location may need to be
close enough to your phone company’s central office to
guarantee for Hold button activation. That is why some
discount phone companies service does not work even
though you have compatible phones for Hold activation.
•
Use the device in position 3 setting via Flash then Hold.
•
Some telephones need other settings
(see page 6).
2.
Adapter does not
activate or stopped
activating
P15
1 2 3
A B C
Music On Hold
Does not answer the lines.
Provides music on hold functions after calls are placed on hold.
Gre Music On Hold
Answers the lines, plays the day or night greeting, then rings through.
Provides music on hold functions after the calls are placed on hold.
Auto Att Gr Music On Hold
Answers the
lines, plays the day greeting then keeps the calls on Music on
hold until the lines are picked up, rings the lines at 1minute intervals (for 5 to
30 minutes) then rings through.
Provides music on hold functions after the calls are placed on hold.
Hold or Flash button activation
see page 3 & 4 for full details
Flash button activation
see page 4 for full details
Hold button activation
see page 3 for full details
DSL:
If you have DSL line, this device needs to be installed after
the DSL filter
(
otherwise internet may not work properly)
VOIP/Vonage:
if you have D-Link VTA-VD phone adapter, you
must use single line phone cords to connect it to SX8600
