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TruVision DVR 40 User Manual

Contacting technical support

For help installing, operating, maintaining, and troubleshooting this product, refer to this
document and any other documentation provided. If you still have questions, contact us during
business hours (Monday through Friday, excluding holidays).

Note:

Be ready at the equipment before calling for technical support.

Table 17: Technical support

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W Select

Contact Us

at www.utcfssecurityproducts.eu

North America

+1 855.286.8889

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Содержание TruVision DVR 40

Страница 1: ...P N TVR40 uman EN REV 2 0 ISS 30SEP11 TruVision DVR 40 User Manual...

Страница 2: ...to cause harmful interference in which case the user will be required to correct the interference at his own expense European Union directives 12004 108 EC EMC directive Hereby UTC Fire Security decl...

Страница 3: ...the IR remote control 14 Using the mouse 15 Using the Web browser 16 Windows Vista and 7 users 16 Accessing the Web browser 17 Web browser overview 17 Using the Web browser to configure the device 18...

Страница 4: ...er alarm 59 Setting up a video loss alarm 61 Recording settings 63 Configuring the recording settings 63 Responding to full HDD 64 Using an external storage device for backup 65 Auto delete mode ADM 6...

Страница 5: ...ndling transaction information 100 Configuring the RS 232 102 Upgrading the firmware 103 Restoring factory default settings 103 Managing the hard drive 104 Viewing system logs 105 Rebooting the TVR 40...

Страница 6: ...iv...

Страница 7: ...eo and recording The TruVision DVR 40 series embedded digital video recorder is a digital surveillance product It uses an embedded microcontroller TVR 40 MCU and an embedded real time operating system...

Страница 8: ...sion DVR 40 s operating temperature 10 to 50 C and non condensing humidity specifications 10 to 90 before choosing an installation location Extremes of heat or cold beyond the specified operating temp...

Страница 9: ...nitor shows a Video Loss message Check the connection and reconnect the camera if necessary B Connect monitor A main to the output VIDEO OUT Connect the audio output to AUDIO OUT if required You can u...

Страница 10: ...ore you turn on the TruVision DVR 40 Connecting alarm inputs and outputs Figure 3 Connecting the external data and alarm I O cable Not used RS 485 T T Connect the PTZ camera KB D D Connect keypad Alar...

Страница 11: ...re 5 below This setup only functions with the supported PTZ cameras listed in Figure 5 below Third party PTZ cameras are not supported This setup does not let you control or configure the PTZ dome cam...

Страница 12: ...r the TVR 40 See Table 1 below for the different Interlogix PTZ camera configurations If you are using PTZ cameras from another company please refer to their configuration instructions Table 1 Configu...

Страница 13: ...1 Protocol DIP switches 2 RS 485 communication DIP switches 3 Camera site ID DIP switches RS 485 data connector TruVision Dome 16X PTZ Protocol DIP switches 0111 Address DIP switches Select the camera...

Страница 14: ...Protocol switches 01000 Address switches Select the address switch address as required 1 Protocol switches 2 Address switches RS 485 data connector Legend Protocol switches 5 Address switches Select...

Страница 15: ...imum number of devices that can be installed in one bus is 255 with a maximum cable length of 1200 m The cable length can be expanded using a signal distributor Both the first and the last device in s...

Страница 16: ...10 TruVision DVR 40 User Manual...

Страница 17: ...ser Manual 11 Controlling the TVR 40 There are four ways to control the TVR 40 menu options Front panel control IR remote control Mouse control Web browser control These options are described in the f...

Страница 18: ...enu option is selected press the button to exit the option If a check box or list box of a menu option is selected press the button to exit the option and return to the Main menu Press again to return...

Страница 19: ...ectly Red There are internal errors Alarm Green No external alarm Red indicates an external alarm status 12 Alarm indicator Flashes red when there is an alarm 13 Cameras Each camera has its own numeri...

Страница 20: ...yback mode Use to control playback speed 11 OK Confirm selection 12 Zoom and Use to control zoom of camera lens 13 Preset Enter preprogrammed three digit code to call up a preset 14 Tour Enter preprog...

Страница 21: ...cameras When in full screen mode use the scroll button on the mouse to scroll forwards and backwards through the cameras Toggle between full screen and multiview When in multiview double click the le...

Страница 22: ...era Windows Vista and 7 users Internet Explorer for Windows Vista and Windows 7 operating systems have increased security measures to protect your PC from any malicious software being installed When u...

Страница 23: ...system from any Internet location It has easy to use controls that give you quick access to the functions you require See Figure 10 below for the layout You can also specify settings on the Web brows...

Страница 24: ...can be defined locally Figure 11 Remote browser configuration screen Camera screen shown Caution You can adjust the frame type and I frame ratio of the camera streaming configuration see the boxed are...

Страница 25: ...lerts pre alarm and post alarm seconds and notification parameters System settings including user management system date and time audio RS 485 RS 232 language and hard drive setup The remote configura...

Страница 26: ...20 TruVision DVR 40 User Manual...

Страница 27: ...n changing the standard see section Selecting video standard on page 44 The TVR 40 is equipped with a universal power supply that will auto sense 100 240 V 60 50 Hz Turn on the connected equipment Whe...

Страница 28: ...n User settings on page 91 Note You will hear an audible warning when an incorrect user name or PIN is entered After three incorrect entries the unit returns to live mode Live mode Live mode is the no...

Страница 29: ...live mode or playback mode The color of the camera numbers displayed in the status bar represents the channel status It is consequently easy to see the current status of each channel during live mode...

Страница 30: ...and select Swap Monitor from the menu shown Viewing in multiscreen The 16 channel TruVision DVR 40 User Manual has five multiscreen display formats available including full screen The eight channel T...

Страница 31: ...ally cycle through live mode Front panel IR remote control Press the Seq button to manually step through the live modes You can set the auto multiscreen mode in the Display menu See section Multiscree...

Страница 32: ...appears All channels are listed The Camera line shows the channels that are currently recording In the example below 13 of the 16 channels are recording 2 On the Start Stop line activate or deactivat...

Страница 33: ...playback progress When in playback mode a status bar appears on screen during playback to show playback progress and speed See Figure 14 below Figure 14 Playback status bar Option Description 1 Audio...

Страница 34: ...7 Start archiving the video 2 Decrease the playback speed See Figure 14 for the list of speeds available 8 Remove the Playback toolbar To make it reappear on screen right click the mouse and select D...

Страница 35: ...Stop recording periods go to each edit box and enter the start and end dates and times as follows Front panel Press the joystick to enter the edit box Move the joystick up or down to scroll through th...

Страница 36: ...system will play the last five minutes recorded by the selected camera You must have playback rights to playback recorded images See Adding a new user on page 93 for more information To playback a rec...

Страница 37: ...recedence Note Avoid moving the external recording device when backing up information onto it Quick archive To quickly archive all recorded files 1 Insert the backup device into the TVR 40 2 Go to the...

Страница 38: ...up device into the TVR 40 2 Press the Search button on the front panel or IR remote control or right click the mouse and select Search Enter your user name and PIN if requested The Playback screen app...

Страница 39: ...ch Enter your user name and PIN if requested The Playback screen appears 2 Go to the Media edit box and select the option eSATA HDD on which to do the auto backup Note To be able to record video on a...

Страница 40: ...m live mode The PTZ camera can be controlled using buttons on the front panel and IR remote control as well using the on screen PTZ control icons accessed with the mouse However some functions are onl...

Страница 41: ...3 To quit PTZ mode press the Menu button on the front panel or the OK button on the IR remote control or right click on the mouse and select Exit To call up a PTZ preset number 1 In PTZ mode do one of...

Страница 42: ...top autopan Note This function is only available when using the mouse 1 In live mode right click the mouse and select PTZ control to enter PTZ mode Click the Autopan icon to start the panning Note If...

Страница 43: ...tings on page 41 Cameras Configure the camera titles video adjustment advanced camera settings time and date position and motion detection See Camera settings on page 49 Recording Configure the record...

Страница 44: ...l Note Selecting OK in submenus confirms but does not save the changes made Changes are only saved when OK is selected in the main menu 5 Press the Live button on the front panel or the IR remote cont...

Страница 45: ...ect an option Press OK to accept changes made in the list box Mouse Position the mouse cursor on the list box arrows and left click the mouse to scroll through the options Edit box An edit box lets yo...

Страница 46: ...40 TruVision DVR 40 User Manual...

Страница 47: ...device ID If a PIN is required If the status bar appears on screen The menu timeout The video output standard The video scaling The menu transparency The VGA interface The brightness of the screen The...

Страница 48: ...o select a language IR remote control Use the IR remote control arrow buttons to select the list box and press OK Use the up down arrows to scroll through the language and press OK to select a languag...

Страница 49: ...he main menu Press the Menu button to return to live mode Setting the PIN requirement A PIN is required by default to access the TVR 40 See Modifying a user s PIN on page 93 for information on PINs To...

Страница 50: ...ault settings but the images on screen flicker there is a NSTC PAL mismatch Check the NTSC PAL option selected in the Display menu 2 When you have made all the changes required in the Display menu go...

Страница 51: ...of the options available 1280 1024 60 Hz 1024 768 60 Hz default 800 600 60 Hz 2 When you have made all the changes required in the Display menu go to OK and press Enter or left click the mouse to save...

Страница 52: ...oard appears Click the time numbers required Left click the mouse again to exit edit mode Repeat for each time box 5 Go to the Enable Daylight Savings check box and press Enter or left click the mouse...

Страница 53: ...or the options available Table 7 Multi screen options available Number of TVR 40 channels Multi screen options 4 Full 4 way 8 Full 4 way 8 way 16 Full 4 way 9 way 12 way 16 way 4 Go to the Dwell Time...

Страница 54: ...an alarm the video will pop up on this monitor 7 Go to the Alarm Dwell Time edit box This is the time delay before the alarm video appears on screen If there is more than one alarm there is also the d...

Страница 55: ...ition of the camera name on screen The camera brightness contrast saturation and hue The display properties of each camera OSD The area on screen to be masked When to view a tamper alarm The video los...

Страница 56: ...characters The character type is shown on the bottom of the screen Note This edit function can only be done using the mouse 4 Left click the mouse to exit edit mode 5 When you have made all the change...

Страница 57: ...ct the camera you want to adjust Go to the Adjust Video setup button and press t Enter or left click the mouse The Adjust Video menu appears 2 Go to the Brightness setup button and press Enter or left...

Страница 58: ...ck the mouse to confirm the entry 4 Go to the Position setup button and press Enter or left click the mouse A grey screen with the date time bar in white appears 5 Press F1 if using the front panel pr...

Страница 59: ...do not want to trigger recording such as a flag on a pole or a moving tree Figure 20 Example of motion detection setup screen 1 White square to mark out new activated motion detection zone 2 Existing...

Страница 60: ...is grey activated decrease the size of the transparent zone from down to up F2 IP Select the whole screen as a motion zone F2 IP Clear all motion zones Enter OK Save changes and return to the Camera m...

Страница 61: ...s in a right to left or down to up direction to over write the selected area The marked squares become transparent and are no longer selected as a motion detection zone Mouse Drag the mouse cursor in...

Страница 62: ...o four time periods for each a day Note The four daily time periods cannot overlap d Go to the notification options and press Enter or left click the mouse to enable or disable how you want the TVR 40...

Страница 63: ...d be when the view of a camera overlooks onto residential premises The area hidden by the privacy mask will not be viewed live nor recorded but will appear as a blank area on screen To setup a privacy...

Страница 64: ...ve the white square to the area on screen that you want to mark as a mask zone Press F1 The square becomes transparent This shows the selected square is masked Use the arrow buttons or drag the square...

Страница 65: ...r alarm Go to the Camera Tampering list box Select the sensitivity level required The options are Off Low Normal default High When Low Normal or High are selected the Zone and Rules setup boxes become...

Страница 66: ...rm Out Alarm Out is activated Up to four alarm outputs can be enabled Buzzer An audible alarm sounds TCP Alarm information is sent to the remote IP see section Network on page 75 for more information...

Страница 67: ...ule and select the day of the week for which you want to set the response time schedule Go to Period 1 and enter the time period for the response You can set up to four time periods for each day of th...

Страница 68: ...o the Camera list box and select the camera whose options you want to copy 2 Go to Copy to Camera and select the camera to which you want to copy the settings 3 Go to Copy and press Enter or left clic...

Страница 69: ...g information when the HDD is full eSATA record or backup Auto deletion Audio and or video recorded Bit rate Frame rate Camera resolution Recording schedule of a camera Pre and post recording times fo...

Страница 70: ...HDDs 1 In the Recording menu go to the Record Mode list box and select one of the two options Option Description Continuous When all the HDDs in the TVR 40 are full the TVR 40 will overwrite the earl...

Страница 71: ...ger accessible for exporting video 2 When you have made all the changes required in the Recording menu go to OK and press Enter or left click the mouse to save all changes and return to live mode Auto...

Страница 72: ...alarm events to be recorded differently from normal events If this option is not enabled then it is not possible to change any image parameters when Event is selected as a setting all event parameters...

Страница 73: ...tes A low bit rate can be selected when the frame rate is low Go to the Record Rate fps list box Use the arrow buttons to select one of the options listed Full PAL is 25 FPS and NTSC is 30FPS 20 16 12...

Страница 74: ...nter or left click the mouse The Schedule submenu appears 4 In the Day list box select the day of the week for which you want to set the recording schedule 5 For period 1 select the start and end reco...

Страница 75: ...select one of the time options listed Disabled 30S 25S 20S 15S 10S and 5S To set the post recording time for motion detection alarm and external alarm recordings Before you set the prerecording time y...

Страница 76: ...70 TruVision DVR 40 User Manual...

Страница 77: ...TVR 40 The following options can be configured IP address and settings Subnet mask Gateway IP DNS address Network communication port HTTP port E mail notification PPPoE DDNS The Network icon is locat...

Страница 78: ...ns on the front panel or the on screen keyboard enter the IP address Press Enter again or left click the mouse to exit edit mode 2 Go to the Subnet edit box and press Enter or left click the mouse to...

Страница 79: ...nt to up to two different addresses The device can send up to five jpeg images of a recording with an e mail To setup e mail notification 1 In the Network menu go to the E mail setup box and press the...

Страница 80: ...hould appear in the e mail as the receiver 10 Go to the Address edit box and press the joystick for Enter or left click the mouse Using the on screen alphanumeric keyboard enter the e mail address of...

Страница 81: ...ber and current IP to that fixed IP address This is called the Fixed Transfer Protocol IP FTP IP The IP server with that fixed Internet IP can receive DVR information and be used to resolve DVR dynami...

Страница 82: ...changes required in the Network menu go to OK and press Enter or left click the mouse to save all changes and return to the main menu PPPoE dial up settings Use this setting if using a direct connecti...

Страница 83: ...the DDNS Service Provider 5 Go to the Host Name edit box and press the joystick for Enter or left click the mouse Using the on screen alphanumeric keyboard enter the DDNS host name 6 Go to the User Na...

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Страница 85: ...nternal alarm input Notification settings The Alarms icon is located in the main menu The following screen appears when you select the Alarms icon Figure 23 The Alarms menu Alarm relay outputs The 4 c...

Страница 86: ...r NC Default is NO 3 Select the Alarm check box and press Enter or left click the mouse to enable the selected alarm input If the alarm input is enabled the Rules and PTZ Link setup buttons become act...

Страница 87: ...ent to the remote IP see section Network settings on page 72 Full Screen On Alarm channel will be displayed in full screen Email The alarm information is sent to an Email address see section E mail se...

Страница 88: ...mouse to save all changes and return to the main menu External alarm output You can configure how the alarm output should respond when an alarm in triggered You can set for example when the alarm outp...

Страница 89: ...identical to those of other days select Copy to and select the day of the week to which you want to copy this schedule Select All if the same schedule is used all week Select Copy and press Enter twi...

Страница 90: ...ives are full only in No overwrite PAL NTSC Mismatch The input and output have a different video format Illegal Access Login failed on the unit Local as Remote IP Address Conflict Two devices on the n...

Страница 91: ...tup the RS 485 and PTZ parameters to match your PTZ protocol such as RS 485 parameters Baud rate data bits stop bits parity and flow control PTZ protocol PTZ address Preset parameters Preset tour func...

Страница 92: ...n save up to 16 sequences Note The PTZ used must be able to support a sequence function Shadow tour The ShadowTour function remembers the PTZ movement track Note The PTZ used must be able to support a...

Страница 93: ...on screen numeric keypad if using the mouse to enter the number If using the front panel press the joystick for Enter 5 When completed select OK to return to the PTZ menu 6 When you have made all the...

Страница 94: ...Done and press the joystick for Enter or left click the mouse to return to the PTZ menu To delete preset settings 1 In the PTZ menu go to the Preset setup button and press Enter or left click the mou...

Страница 95: ...steps A step consists of a preset number a dwell time and an auto pan speed Note The PTZ camera used must be able to support a preset function 3 To add a step go to Step For each of the step settings...

Страница 96: ...en you are satisfied with the PTZ track press Enter or left click the mouse to save it and to return to the Set Shadow Tour submenu 4 Go to Test and press Enter or left click the mouse The PTZ track w...

Страница 97: ...settings This section describes how to Change user PINs Add new users Add or modify operational rights of users The User icon is located in the main menu The following screen appears when you select t...

Страница 98: ...to live mode When new users are added to the list you can give them their own PINs or they can use a default PIN All new users must be given user rights as these are not given automatically by the sys...

Страница 99: ...xes the selected user does not have a PIN 2 Go to the Set PIN edit box 3 Using the number buttons on the front panel or the on screen numeric keyboard enter the new PIN A PIN can have up to 16 numbers...

Страница 100: ...e changes and return to the main menu Modifying operational rights To add or modify user operational rights 1 In the User menu select the user you want to delete from the list 2 Select the Default Pri...

Страница 101: ...to OK and press Enter or left click the mouse to save the changes and return to the main menu Setting up a MAC The MAC address is not the TVR 40 address but that of the PC which will access the TVR 4...

Страница 102: ...se to save the changes and return to the main menu Deleting a user Only the system administrator can add or delete users To delete a user 1 In the User menu select the user you want to delete 2 Go to...

Страница 103: ...eters such as Handle transaction information Configure RS 232 settings Upgrade the firmware Restore factory defaults Reboot the TVR 40 Manage HDD View logs Reboot the TVR 40 View system information Th...

Страница 104: ...live video recorded and played back The function is largely used for ATMs The following instructions describe how to setup the parameter for different links to ATMs and POS ATM includes NCR DIEBOLD W...

Страница 105: ...nsertion to the bank center the DVR captures the data package through the network and analyzes the data format The TVR 40 will then overlay the corresponding text onto the live video Network receive F...

Страница 106: ...e values using the on screen keyboard or the numeric buttons on the front panel When finished press Enter or left click the mouse to exit edit mode Select OK when completed and return to the System me...

Страница 107: ...the System menu d Receive the command sent by ATM through serial port Select OK and return to the System menu 3 When you have made all the changes required in the System menu go to OK and press Enter...

Страница 108: ...values for each of the RS 232 parameters listed baud rate data bits stop bits parity flow control and mode There are two options for Mode Console and Text insert For the console mode connect the RS 23...

Страница 109: ...0 will connect with the FTP server via network and download the firmware file Press Menu or right click the mouse to cancel If you select the USB mode you must connect a USB flash memory to the TVR 40...

Страница 110: ...pears underneath The capacity The free space available Idle Health status b When completed select Done to return to the System menu 3 To format the HDD Caution Before formatting the HDD stop all recor...

Страница 111: ...arm In Notification All DCDLost IP Conflict HardDiskFull HardDiskError IllegalAccess Operation All SaveToSATADISK EndSaveToSATADISK EndSaveToIDECDRW EndSaveToUSBCDRW EndSaveToUSBHD EndSaveToUSBDISKK c...

Страница 112: ...Enter or left click the mouse to exit edit mode Note Time is written in the 24 hour format b Go to the End Time edit box and press Enter or left click the mouse to enter edit mode Enter the values usi...

Страница 113: ...m information 1 In the System menu go to the System View edit box and press Enter or left click the mouse The System View menu appears 2 Go to OK and press Enter or left click the mouse to return to t...

Страница 114: ...108 TruVision DVR 40 User Manual...

Страница 115: ...0 has hardware problems and must be sent in for repair Please contact your local supplier When using VOUT no images appear on the monitor when TVR 40 is turned on The cable connected to the monitor is...

Страница 116: ...ed If you still have questions contact us during business hours Monday through Friday excluding holidays Note Be ready at the equipment before calling for technical support Table 17 Technical support...

Страница 117: ...istance 1 K Audio output 1 channel BNC Linear Electrical Level Resistance 600 Audio compression Ogg Vorbis Audio compression rate 16 Kbps Bi directional audio 1 channel BNC Linear electrical level res...

Страница 118: ...112 TruVision DVR 40 User Manual...

Страница 119: ...curity issues 16 Camera name positioning on screen 50 setting 50 Camera parameters brightness and contrast 51 time and date displayed 52 Date and time setting 45 DDNS 77 Device ID configuring 43 Displ...

Страница 120: ...iscreen viewing 24 Network settings defining 72 Network setup connect to ADSL 76 DDNS 77 multicast IP address 74 PPPoE dial up 76 remote host IP and host 74 Network sniff 99 NTSC PAL changing 44 On sc...

Страница 121: ...eting users 93 96 modifying user operational rights 94 Tamper alarm selecting response type 60 setup for viewing 59 Time and date setting 45 Transaction information confirguring 100 Turning off the TV...

Страница 122: ......

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