Power-Related
1. When I start my vehicle, why does the camera start recording but turn off
after a few seconds?
Answer
: The camera is not being correctly supplied with power.
Troubleshoot:
1. Ensure that the USB cable is in the correct port on the camera (right port on
the top of the camera when facing the viewscreen) and that it is firmly plugged
into the vehicle accessory port (“cigarette lighter”). The USB cable will only go
in one way and can only be placed in this port as it is a different shape than
the GPS data port on the top-left.
2. Ensure that the Vehicle Accessory Port (“cigarette lighter”) is operational. This
may require other accessories to test.
3. Check to see if power is being supplied to the cable: supplied Vehicle Power
Cable base will glow blue when power is supplied.
4. Check to see if there is a short in the supplied Vehicle Power Cable by gently
moving portions of the cable back and forth. If the blue light on the base of
the Vehicle Power cable turns on or off with this movement, a replacement
cable should be supplied.
amiGO! Dash Cam DC711 FAQ Version 1.2 (03/22/19)
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