3. When I went to review my video footage, why were there sections of
missing record time?
Answer:
Multiple answers. See Pre-Troubleshoot procedure first:
Pre-Troubleshoot:
Before reviewing below, one should press the Reset Button
[rectangular button with an embossed letter “R”] at the bottom-left of the camera
while the Power is On. This will Reset the camera's memory card date/time
stamp. The camera should turn Off upon pressing the Reset. Turn the camera
back on and see if the issue has been resolved. [This process may resolve an
issue specifically with the microSD and usually results in a properly working upon
first try, with no additional steps needed. Explanation of the microSD card issue
is below.)
If the issue has not been resolved, see below for troubleshooting.
Troubleshoot:
1. Power-related:
The Vehicle Power Cable may have come loose from either
the camera or the vehicle accessory port. Ensure that the Vehicle Power
Cable is in the power port (right-most port at the top of the camera when
facing the viewscreen) and that it is firmly plugged into the vehicle accessory
port (“cigarette lighter”).
For additional details or troubleshooting, see Power-Related section of this
guide.
2. microSD Card-related
: The memory card may not be properly formatted or
has become fragmented (corrupt) with use. Formatting the card in the camera
is important. DO NOT use a PC/Mac (any computer) to format your card; the
microSD will not be correctly optimized for the dash camera.
The microSD card may also become fragmented with normal use. Large files
are constantly being recorded and written to the memory card. Over time, this
process will cause wear and tear on the card. Just like a computer, and
keeping its harddrive clean, defragmentation is important to observe.
Formatting the card will help to clean the card. Keep in mind, all cards have a
limited lifespan. If the card is causing problems with recording regularly, it's
recommended to replace the card.
For additional details or troubleshooting, see Formatting (to format) or
amiGO! Dash Cam DC711 FAQ Version 1.2 (03/22/19)
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