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Common Faults, Diagnosis and Troubleshooting

129

service.

8) Keyboard and mouse are not available
Description:

Neither keyboard nor mouse could be operated normally.

Suggestions:

Make sure the keyboard or mouse has been connected correctly and firmly.

Replace other parts to test whether it is a mouse or keyboard fault.

Power cycle the server and retest.

Reboot and enter BIOS or RAID configuration interface to test keyboard or mouse

performance. When tested in a non-system situation, if the keyboard or mouse

performance turns out to be normal, a system fault could be considered. If the keyboard

or mouse fault still exists, a motherboard interface fault could be considered, and Inspur

technical hotline can be called for support.

9) USB interface problem
Description:

Unable to use devices with a USB interface.

Suggestions:

Make sure the operating system on server supports USB devices.

Make sure the system has been installed with correct USB device driver.

Power off the server, and then power on again to test.

Check whether the USB device is normal when connected to other hosts.

If the USB device is normal when connected to other hosts, the server may be abnormal:

please contact Inspur customer service.

If the USB device turns out to be abnormal when connecting to other hosts, please

replace the USB device.

10.2 Software Problems

System installation problems

Description:

It fails to load the RAID driver or to create partitions larger than 2T during

system installation, C disk utilization is too large, and other problems.

Suggestions:

If it fails to load the driver during system installation, check the RAID driver’s version,

please visit Inspur website (http://www.inspur.com) to download the correct RAID driver.

For some RAID drivers, it needs to load several times.

Содержание NF5266M5

Страница 1: ...Inspur Server User Manual NF5266M5 ...

Страница 2: ...written consent of Inspur The information in this manual is subject to change without notice Inspur is the registered trademark of Inspur All the other trademarks or registered trademarks mentioned in this manual are the property of their respective holders Edition 1 8 May 2021 Editon Statement Add numbers and names for some figures and tables ...

Страница 3: ...y If needed please contact Inspur for our support and guidance 2 Before disassembling the server s components please be sure to disconnect all the power cords connected to the server 3 BIOS and BMC setup is a significant factor in correctly configuring your server If there are no special requirements it is suggested to use the Default Values and not alter the parameter settings arbitrarily After t...

Страница 4: ...tions 15 4 1 Power up the Server 15 4 2 Power down the Server 15 4 3 Extend the Server from the Rack 15 5 Setup 17 5 1 Optimum Environment 17 5 2 Rack Warnings 19 5 3 Identifying the Contents of the Server Shipping Carton 20 5 4 Installing Hardware Options 20 5 5 Installing the Server into the Rack 21 5 6 Installing the Operating System 21 6 Hardware Options Installation 22 6 1 Processor Option 22...

Страница 5: ... Storage 104 9 5 Remote Control 104 9 6 Power and Fan 106 9 7 BMC Settings 107 9 8 Logs 111 9 9 Fault Diagnosis 113 9 10 Administration 114 9 11 Command Line Function Introduction 118 9 12 Time Zone Table 124 10 Common Faults Diagnosis and Troubleshooting 126 10 1 Hardware Problems 126 10 2 Software Problems 129 11 Battery Replacement 131 12 Regulatory Compliance Notices 132 12 1 Regulatory Compli...

Страница 6: ... Battery Replacement Notice 134 12 9 Battery Caution 135 12 10 Restricted Access Area 136 13 Electrostatic Discharge 137 13 1 Preventing Electrostatic Discharge 137 13 2 Grounding Methods to Prevent Electrostatic Discharge 137 14 Warranty 138 14 1 Introduction 138 14 2 Warranty Service 138 14 3 Warranty Exclusions 139 15 Appendix 140 15 1 Drive Neodymium Content Reference 140 ...

Страница 7: ...le ratings Ensure that the total rating of all equipment plugged into the extension cable does not exceed 80 percent of the ratings limit for the extension cable 4 Please be sure to use the power supply components that come with the server such as power cables power socket if provided with the server etc For your safety please do not replace power cables or plugs randomly 5 To prevent electric sho...

Страница 8: ...lling equipment into the rack may cause the cabinet to tip over possibly resulting in severe injury After installing the equipment and other components into the rack only one component can be pulled out from the rack through its sliding part at one time Pulling out several components at the same time may cause the rack to turn over resulting in serious personal injury 11 A minimum of two people ar...

Страница 9: ...lease allow for the equipment to cool first To avoid damaging the motherboard please power off the system and wait for five seconds and then remove the components from the motherboard and or disconnect the peripheral device from the system Please remember that only service technicians trained by Inspur are authorized to remove the cover of the host and to remove and replace internal components 5 I...

Страница 10: ...ing process avoid making large movement ranges to prevent damage to the components or scratching arms 4 Handle components and plug in cards with care Please do not touch the components or connection points on the plug in cards When handling the plug in cards or components firmly grab the edges of the plug in cards and components and or their metal fixed supports 8 During the process of rack instal...

Страница 11: ...and private cloud applications that have stringent requirements on servers Figure 2 1 NF5266M5 External View 2 2 Features and Specifications 2 2 1 Product Features Inspur server NF5266M5 has a very high computing density and meets the needs of cloud computing data center s multiple application scenarios with different drive configuration high scalability and flexible network deployment capability ...

Страница 12: ... maintenance time is greatly shortened With Inspur s unique intelligent control technology and advanced air cooling system it can achieve the best operating environment and ensure the stable operation of the system Hot swappable hard drives supports RAID 0 1 5 10 to provide RAID Cache supports super capacitor power down data protection Using the latest BMC technology technicians can locate issues ...

Страница 13: ...nts firmware encryption digital signature to prevent illegal writing of unknown firmware 2 2 2 Product Specifications Table 2 1 Component Description Form 2U rack mounted server Processor Supports 1 or 2 Intel Xeon 4100 5100 6100 series Skylake scalable processors Supports 1 or 2 Intel Xeon 4200 5200 6200 8200 series Cascadelake scalable processors Two UPI interconnection links up to 10 4GT s per ...

Страница 14: ...rt Fan 5 hot swappable N 1 redundant 6038 fans Power supply Supports 1 1 redundant power supply 1300W Supports CRPS PMBUS Node Manager 4 0 functions System management Integrates 1 independent 1000Mbps network interface for IPMI2 0 remote management Operating system Windows 2012R2 2016 Redhat 6 9 7 4 Suse 12 CentOS 7 2 7 4 Oracle Linux 7 Operating temperature 5 35 Storage transportation temperature...

Страница 15: ...ndition class 157 8W 147 6W m the active state efficiency and the performance in active state of the server 37 7 20 6 Table 2 4 i List of components for additional power allowance High end performance configuration Low end performance configuration CPU Performance 1 socket 10 Perf CPU W 103 46W 18 2W 2 socket 7 Perf CPU W Additional PSU 10 W per PSU 10W 10W HDD or SSD 5 0 W per HDD or SSD 10W 10W ...

Страница 16: ... Panel Components Figure 3 1 Table 3 1 Item Description 1 Front HDD LED 2 PCIE slot CPU1 3 Drive module 4 PCIE slot CPU0 5 PSU0 6 VGA port 7 RST button 8 I2C0 1 port 9 I2C2 3 port 10 USB3 0 port 11 BMC port 12 UID button 13 OCP expansion card 14 PSU1 ...

Страница 17: ... ongoing Replace Member operation Flashing green 4HZ Data transmitting Flashing amber Fault alarm Off HDD not in position Rear Drive Tray LEDs Figure 3 3 Table 3 3 Item Description Status Interpretation 1 Activity status LED Steady green Normal Flashing green Read and write activity 2 Fault alarm LED Steady red A failure occurs Steady blue Disk positioning Steady purple RAID rebuilding ...

Страница 18: ...omponents Figure 3 4 Table 3 4 Item Description 1 Power button 2 System status LED 3 System overheat LED 4 Power failure LED 5 UID RST button 6 Fan failure LED 7 Memory failure LED 8 Network status LED 9 USB3 0 port 2 10 VGA port ...

Страница 19: ...rboard Components Figure 3 5 Table 3 5 Item Description 1 System fan connectors 2 DIMM slots CPU0 3 DIMM slots CPU1 4 PCIE_CPU1 slot 5 M 2 connector 6 VGA port 7 BMC_RST button 8 JBOD_I2C connector 9 USB3 0 MLAN port 10 UID LED 11 CLR_CMOS ...

Страница 20: ...or 28 Front panel left ear connector 29 PWR_X16 RISER connector 30 TCP TPM connector 31 PSU1 connector 32 PSU0 connector 3 4 Motherboard Jumper Introduction See 3 3 Motherboard Components for the jumper position Table 3 6 Item Description Function CLR_CMOS CMOS clear jumper Short circuit pin1 2 normal status Short circuit pin2 3 clear CMOS Note It is required to shut down the system as well as dis...

Страница 21: ...pply and some internal circuitry remain active until AC power is removed IMPORTANT If installing a hot plug device it is not necessary to power down the server 1 Back up the server data 2 Shut down the operating system 3 Disconnect the power cords The system is now without power 4 3 Extend the Server from the Rack 1 Remove the screws from the left and right handles of the server 2 Extend the serve...

Страница 22: ... maintenance procedure slide the server back into the rack and then use a screwdriver to lock the screws WARNING To reduce the risk of personal injury be careful when sliding the server into the rack The sliding rails could pinch your fingers Figure 4 2 ...

Страница 23: ... the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps ...

Страница 24: ...irements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical po...

Страница 25: ...ctrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Becau...

Страница 26: ...wn the ramp from the pallet Always handle the rack from both sides 5 3 Identifying the Contents of the Server Shipping Carton Unpack the server shipping carton and locate materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton i...

Страница 27: ...ct the power cord to the rear of the server 4 Connect the power cord to the AC power source WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the power sup...

Страница 28: ...essor Option The server supports single and dual processor operation CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server To help avoid damage to the processor and system board do not install the processor without using the processor installation tool CAUTION To prevent possible server malfunction and ...

Страница 29: ...en the two levers of the CPU socket and open the fixing plate Figure 6 1 Step 2 Align the heatsink position marked by 1 with the Clip s triangle mark vertically align the mounting holes on the heatsink with those on the Clip and assemble the heatsink and Clip together ...

Страница 30: ... 3 Install the assembled heatsink module onto the CPU socket and the position marked by 1 should be aligned with the triangle mark on the CPU socket Tighten the screws according to the sequence of 1 2 3 and 4 Figure 6 3 ...

Страница 31: ...ng DIMMs Attempting to mix the DIMMs of two different types may cause the server stops running during initialization All DIMMs installed in the server must be the same type DIMM slot layout is as shown in the following figure Figure 6 4 Step 1 Open the lock tabs on both ends of the DIMM slot Step 2 Align the bottom key with the receptive point on the slot press both ends of the DIMM with your thum...

Страница 32: ...s expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Check the status of the hard disk drive from the hot plug HDD LED 2 Back up all data on the hard disk drive 3 Remove the hard disk drive Step 1 Press the HDD panel button Figure 6 6 ...

Страница 33: ... the four screws on the two sides of the tray and remove the old HDD from the tray Figure 6 8 Step 4 Install the new HDD into the dray install the tray into the chassis and lock the lever firmly Remove the front HDD 1 Check the status of the hard disk drive from the hot plug HDD LED 2 Back up all data on the hard disk drive 3 Remove the hard disk drive ...

Страница 34: ...ep 4 Install a new HDD into the tray and push the tray back into the chassis Figure 6 9 6 4 Redundant Hot plug Power Supply Option CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 1 Access the product rear panel 2 Remove the power supply blank ...

Страница 35: ...3 Remove the power supply from the chassis Figure 6 10 Figure 6 11 6 5 Air Baffle Option CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server 2 Extend the server from the rack ...

Страница 36: ... bracket above the air baffle Step 2 Remove the front air baffle vertically according to the direction of the arrow in the following figure Figure 6 12 6 6 TPM Option 1 Power down the server 2 Extend the server from the rack 3 Remove the access panel 4 Remove the air baffle 5 Remove the TPM Figure 6 13 6 7 M 2 SSD Option 1 Power down the server ...

Страница 37: ...move the bracket of the M 2 riser card 7 Loosen the screw and remove the M 2 SSD Figure 6 14 Figure 6 15 6 8 OCP PHY Card Option 1 Power down the server 2 Extend the server from the rack 3 Remove the access panel 4 Remove the corresponding node 5 Remove the OCP PHY card vertically as shown below and replace it with a new one Figure 6 16 Figure 6 17 Figure 6 18 Figure 6 19 ...

Страница 38: ...32 7 Cabling Cable routing diagram of the configuration equipped with external SAS card Figure 7 1 CAUTION Please route the cables according to the purchased machine configuration ...

Страница 39: ...state if required If there is an exception such as failure to boot caused by changing the BIOS settings users can try to recover it through the Clear CMOS operation 2 The factory default settings are the optimal settings It is advised not to alter the parameters before understanding their denotations 3 The common settings are introduced in detail in this chapter but less common ones are not 4 The ...

Страница 40: ...le Key Function Esc Exit or return from submenu to main menu or Select a menu or Move the cursor up or down Home or End Move the cursor to the top or bottom of the screen or Select the previous or next numerical value or setting of the current one F1 Help F2 Restore to the last configuration F9 Restore to the default configuration F10 Save and exit Enter Execute commands or select a submenu Note O...

Страница 41: ...l environment This option can be set according to customer s demand If the Boot Mode is set to Legacy Mode the Option ROM execution mode of Network Storage Video OPROM Policy and Other PCI devices must be set to Legacy If the Boot Mode is set to UEFI Mode the Option ROM execution mode of Network must be set to UEFI and the Option ROM execution mode of Storage Video OPROM Policy and Other PCI devic...

Страница 42: ...tion Processor Information and press Enter to display the CPU detailed information as shown in the following figure Figure 8 4 8 1 5 View Memory Information Login to the BIOS interface select Processor Memory Configuration Memory Topology and press Enter to display the manufacturer speed capacity and other ...

Страница 43: ... View HDD Information and RAID Configuration 8 1 6 1 View HDD Information Login to the BIOS interface select Chipset PCH SATA Configuration PCH sSATA Configuration and press Enter to display the HDD information of the current onboard SATA ports or sSATA ports as shown in the following figures Figure 8 6 ...

Страница 44: ...he system reboots 2 When Boot Mode is set to UEFI mode in the BIOS Setup Advanced interface there will be the Intel R RSTe SATA Controller menu as shown in the following figure Figure 8 8 2 1 Press Enter the executable operation and the current disk information will be displayed as shown in the following figure ...

Страница 45: ...39 BIOS Setup Figure 8 9 2 2 Create RAID volume Select Create RAID Volume option and press Enter as shown in the following figure Figure 8 10 ...

Страница 46: ...ed to be made on 4 disks which is only available when disk quantity is 4 or above RAID5 Parity This RAID volume is allowed to be made on 3 or above disks Select Disks Select disks to make RAID volume press Enter select X and then press Enter to return to Create RAID Volume interface Strip Size Please select the strip size only RAID0 and RAID5 volumes could enable this option Capacity Set the volum...

Страница 47: ...e following figure Figure 8 14 3 1 After entering SATA RAID configuration interface it will display the main menu list the information disk ID disk type disk capacity volume member or not of disks connected to SATA controller and the existed RAID volumes information including volume ID name RAID level capacity status bootable or not There are 5 executable menus in the SATA RAID configuration inter...

Страница 48: ...Mask Disk as Spare To mask the disks as spare disks The data will be cleared and these disks can not be selected during RAID setting It can be restored through the Reset Disks to Non RAID menu Exit To exit SATA Host RAID configuration interface 3 2 Create RAID Volume menu After entering SATA RAID configuration interface you could use up and down arrow keys to select this menu and then press Enter ...

Страница 49: ... Create RAID Volume interface Strip Size Please select the strip size only RAID0 and RAID5 volumes could enable this option Capacity Set the volume capacity After completing the above settings please select Create Volume and press Enter The system will prompt WARNING ALL DATA ON THE SELECTED DISKS WILL BE LOST Are you sure you want to create this volume Y N To create an RAID volume please enter Y ...

Страница 50: ...n this disk will be lost after reset Meanwhile this disk will not belong to RAID volume any more Figure 8 18 3 5 Mask Disk as Spare menu After entering Mask Disk as Spare menu system will display the disks not in RAID volume Please use the space key to select the disks according to the actual demand and then press Enter The system will prompt Are you sure you want to mask selected disks as Spare Y...

Страница 51: ...t Y N enter Y to exit or enter N to cancel the exit operation Figure 8 20 8 1 7 View and Set BMC Network Parameters 8 1 7 1 View BMC Network Parameters Login to the BIOS interface select Server Mgmt BMC Network Configuration BMC IPv4 Network Configuration BMC IPv6 Network Configuration Press Enter to view the current configuration of BMC IPv4 and BMC IPv6 network as shown in the following figures ...

Страница 52: ...on Address Source Configure BMC network status parameters When Get BMC Dedicated Parameters is set to Manual this option will be displayed Options include Unspecified Static DynamicBmcDhcp The static and dynamic settings take effect immediately Unspecified Current Configuration Address Display the current BMC network parameters configuration Station IP address BMC station IP address Subnet mask Su...

Страница 53: ... shown in the following figure Figure 8 23 Select the Station IP Address option Press Enter the Station IP Address window pops up Input the Static IP manually After the setting is completed press Enter to confirm as shown in the following figures Figure 8 24 Figure 8 25 ...

Страница 54: ... interface and does not notify BMC to change the IP settings The prompts of Subnet mask and Router IP address settings are similar to those of Station IP address setting there is no more detailed description here As shown in the following figure the BMC network parameters have taken effect you can login to BMC Web interface to operate Figure 8 26 8 1 7 4 Set Dynamic BMC Network Parameters Set the ...

Страница 55: ...en you use the Manual setting options The options that take effect immediately in the BIOS Setup interface are implemented by calling the Callback function Callback functions are only called when the options in the BIOS Setup interface are changed Otherwise the function will not take effect For example if you want to automatically get BMC parameters again you need to set Get BMC Sharelink Paramete...

Страница 56: ...ess Level Current access level CPU Information Display the current CPU s type PCH SKU RC version information Memory Information Display the current total memory capacity and frequency information System Date Day mm dd yyyy Display and set system date Use Tab or Enter key to switch between system date and time directly input the value or use keys to change the value Press key the value increases by...

Страница 57: ... Redirection Serial port console redirection settings PCI Subsystem Settings PCI subsystem settings Network Stack Configuration Network stack configuration CSM Configuration CSM configuration NVMe Configuration NVMeconfiguration PCH 10GBE PHY Card Configuration PCH 10GBE PHY card configuration iSCSI Configuration iSCSI configuration Intel R Virtual RAID on CPU Intel NVMe virtual RAID configuration...

Страница 58: ...TCG version 1 2 2 0 BIOS supports TPM module through TPM software binding when the verification of software binding fails BIOS will record the error to SEL Enabled No Security Device Found Display the status of security device There is no information displayed at present to enable this function it needs to install TPM chip 8 2 2 2 Super IO Configuration Super IO Configuration interface is used to ...

Страница 59: ...e configuration interface provides this serial port s on off control and resource allocation control Users can manually adjust the IO PORT and IRQ number that COM PORT uses Serial Port 1 Configuration Serial port 1 configuration virtual serial port 8 2 2 2 1 Serial Port 0 Configuration Serial Port 0 Configuration interface is used to set the options related with serial port 0 Figure 8 34 ...

Страница 60: ... 8 2 2 3 Serial Port Console Redirection Serial Port Console Redirection interface is used to set the options related with the serial port redirection Figure 8 35 Table 8 12 Serial Port Console Redirection Interface Instruction Table Interface Parameters Function Description Default Value Console Redirection Serial port console redirection on off settings Options include Enabled Disabled Disabled ...

Страница 61: ... VT100 VT UTF8 ANSI ANSI Bits per second Baud rate settings Options include 9600 19200 38400 57600 115200 115200 Data Bits Serial port data width settings Options include 7 8 8 Parity Parity settings Options include None Even Odd Mark odd even check Space storage parity check None Stop Bits Stop bit settings Options include 1 2 1 Flow Control Flow control settings Options include None Hardware RTS...

Страница 62: ...Enabled Disabled Disabled Legacy OS Redirection Resolution Legacy OS redirection resolution settings Options include 80 24 80 25 80 24 Putty KeyPad Putty function keys and keyboard settings Options include VT100 LINUX XTERMR6 SCO ESCN VT400 VT100 Redirection After BIOS POST Redirection after BIOS POST settings Options include Always Enable BootLoader Always Enable 8 2 2 5 PCI Subsystem Settings PC...

Страница 63: ...escription Default Value Network Stack Network stack on off settings Options include Enabled Disabled Only this option is enabled the following options can be displayed and the functions can be set Enabled Ipv4 PXE Support UEFI Ipv4 PXE support on off settings Options include Enabled Disabled Enabled Ipv4 HTTP Support Ipv4 HTTP support on off settings Options include Enabled Disabled Disabled Ipv6...

Страница 64: ... line control mode settings Options include Upon Request Always A20 is an address line which controls the system how to access the memory space larger than 1MB Upon Request INT19 Trap Response Interrupt Capture signal response settings Options include Immediate Postponed Immediate Boot Mode Boot mode settings Options include UEFI Mode Legacy Mode UEFI Mode Network NIC Option ROM execution mode set...

Страница 65: ... SATA sSATA USB and ME devices Figure 8 40 Table 8 17 Chipset Interface Instruction Table Interface Parameters Function Description PCH SATA Configuration PCH SATA configuration PCH sSATA Configuration PCH sSATA configuration USB Configuration USB configuration Miscellaneous Configuration Miscellaneous configuration Server ME Configuration Server ME configuration Runtime Error Logging Runtime erro...

Страница 66: ...60 related with the onboard sSATA SATA ports Take PCH SATA Configuration menu as an example as shown in the following figure Figure 8 41 Figure 8 42 ...

Страница 67: ...t on off settings Options include Enabled Disabled Enabled PCH sSATA Configuration Interface Instruction Table is omitted here 8 2 3 2 USB Configuration USB Configuration is used to set the options related with the onboard USB ports Figure 8 43 Table 8 19 USB Configuration Interface Instruction Table Interface Parameters Function Description Default Value USB N Onboard USB port on off settings Opt...

Страница 68: ...Last State Power ON Power OFF Max Page Table Size The maximum page table size settings Options include 1GB 2MB For older OS please select 2MB otherwise it may cause a problem 1GB VGA Priority Onboard OffboardVGA device priority settings Options include Onboard Device Offboard Device Offboard Device 8 2 3 4 Server ME Configuration Server ME Configuration interface is used to display and set the opt...

Страница 69: ...ue 1 ME Firmware Status 2 ME FW status value 2 Current State Current state Error code ME FW error code Recovery Cause Recovery cause N A PTT Support PTT support on off settings Options include Enabled Disabled Disabled Altitude Altitude settings 8000 MCTP Bus Owner MCTP bus owner is located in PCIe 15 8 bus 7 3 device 2 0 function If set to 0 it means disabled 0 ME Firmware Features ME FW features...

Страница 70: ...tion Table Interface Parameters Function Description Default Value System Errors System error log record settings Options include Enabled Disabled Enabled 8 2 4 Processor Processor interface is used to set the options related with the processor and memory Figure 8 47 ...

Страница 71: ... Configuration Interface Instruction Table Interface Parameters Function Description Default Value Processor Information Processor information submenu the processor s detailed information Active Cores CPU core settings Input the number of CPU cores you want to enable In the Help information it will display the effective values you can set and the maximum number of physical cores according to the c...

Страница 72: ...reading it will intelligently consider the adjacent data is needed as well and it will prefetch these data during processing to speed up the reading process Enabled DCU Streamer Prefetcher DCU streamer prefetcher on off settings Options include Enabled Disabled This function can prefetch CPU data to shorten the data reading time Enabled DCU IP Prefectcher DCU IP prefectcher on off settings Options...

Страница 73: ...meters Function Description Default Value MMIO High Base MMIO high base settings Options include 56T 40T 24T 16T 4T 1T 56T MMIO High Granularity Size MMIO high granularity size settings Options include 1G 4G 16G 64G 256G 1024G 256G Numa Numa on off settings Options include Enabled Disabled Enabled 8 2 4 3 UPI Configuration UPI Configuration interface is used to set the options related with UPI ...

Страница 74: ...re or set it to Feature Precedence to reduce Topology Topology Precedence Link Speed Mode Link speed mode settings Options include Fast Slow Fast Link Frequency Select Link frequency select settings Options include Auto 9 6 GT s 10 4GT s Use Per Link Setting Auto Link L0p Enable Link L0p on off settings Options include Enabled Disabled Link power saving mode setting which is set when the bandwidth...

Страница 75: ...GA Socket Legacy VGA number settings the range of effective values is 0 1 0 Legacy VGA Stack Legacy VGA stack number settings the range of effective values is 0 6 0 8 2 4 4 Memory Configuration Memory Configuration interface is used to set the options related with the memory Figure 8 51 Table 8 27 Memory Configuration Interface Instruction Table Interface Parameters Function Description Default Va...

Страница 76: ...Options include Disabled Batterybacked DIMMs NVDIMMs NVDIMMS Erase Arm NVDIMMs Erase Arm NVDIMMs on off settings Options include Enabled Disabled Enabled Restore NVDIMMs Restore NVDIMMs on off settings Options include Enabled Disabled Enabled Interleave NVDIMMs Interleave NVDIMMs on off settings Options include Enabled Disabled Disabled Memory Topology Memory topology submenu displaying the detail...

Страница 77: ...ngs Options include Auto 1 way Interleave 2 way Interleave Auto Channel Interleaving Channel interleaving settings Options include Auto 1 way Interleave 2 way Interleave 3 way Interleave Auto Rank Interleaving Rank interleaving settings Options include Auto 1 way Interleave 2 way Interleave 4 way Interleave 8 way Interleave Auto Socket Interleave Below 4GB On off settings of 4GB or less address sp...

Страница 78: ...ect the memory sparing mode It is a kind of memory channel sparing in Rank the total memory capacity varies with sparing modes and it supports at most half of the memory capacity to be used for sparing Disabled Correctable Error Threshold Correctable error threshold settings 2 SDDC Plus One SDDC 1 on off settings Options include Enabled Disabled Disabled ADDDC Sparing ADDDC sparing on off settings...

Страница 79: ...PCIE port Intel VT for Directed I O VT d Intel VT d settings submenu Intel VT d on off settings Intel VMD Technology Intel VMD settings submenu VMD on off settings of each PStack of each CPU Intel AIC Rtimer AIC SSD Technology Non VMD Intel AIC Retimer AIC SSDsettings submenu AIC Retimer AIC SSD on off settings of each PStack of each CPU PCIe Hot Plug PCIe hot plug on off settings Options include ...

Страница 80: ...s Function Description CPU P State Control CPU P state control submenu Hardware PM State Control Hardware PM state control submenu CPU C State Control CPU C state control submenu Package C State Control Package C state control submenu CPU Advanced PM Tuning CPU power saving performance tuning submenu Socket RAPL Configuration Socket RAPL configuration submenu 8 2 4 6 1 CPU P State Control CPU P St...

Страница 81: ...d MAX Frequency Custom Enabled Uncore Frequency Uncore frequency settings The range is 1300 2300 displayed whenUncoreFreq Scaling UFS is set to Custom 1300 SpeedStep Pstates SpeedStep on off settings Options include Enabled Disabled Enabled Turbo Mode Turbo mode on off settings Options include Enabled Disabled Enabled 8 2 4 6 2 Hardware PM State Control Hardware PM State Control interface is used ...

Страница 82: ...the actual test Options include Disabled based on legacy OS request Native Mode based on legacy OS boot Out of Band Mode hardware auto select no OS boot Native Mode with No Legacy Support Native Mode EPP Enable EPP on off settings Options include Enabled Disabled Enabled 8 2 4 6 3 CPU C State Control CPU C State Control interface is used to set the options related with the CPU C state for controll...

Страница 83: ...bled Disabled Autonomous Core C State Autonomous core C state on off settings Options include Enabled Disabled Disabled CPU C6 report On off settings of reporting C6 state to OS Options include Enabled Disabled Disabled Enhanced Halt State C1E C1E on off settings Options include Enabled Disabled Disabled 8 2 4 6 4 Package C State Control Package C State Control interface is used to set the options...

Страница 84: ...fault Value Package C State Package C state settings Options include C0 C1 state C2 state C6 Non Retention state C6 Retention state No Limit C0 C1 state 8 2 4 6 5 CPU Advanced PM Tuning CPU Advanced PM Tuning interface is used to set the options related with the CPU power saving performance with an Energy Perf BIAS submenu ...

Страница 85: ...CFG Mode Power performance management settings Options include Performance Balanced Performance Balanced Power Power When the Power Performance Tuning is set to BIOS Controls EPB this option can be set Performance Workload Configuration Workload optimization settings Options include UMA NUMA 8 2 5 Sever Mgmt Server Mgmt interface is used to set the options related with server management including ...

Страница 86: ... include Enabled Disabled Enabled FRB 2 Timer Timeout FRB 2 timer timeout settings Options include 3 minutes 4 minutes 5 minutes 6 minutes 6 minutes FRB 2 Timer Policy FRB 2 timer policy settings Options include Do Nothing Reset Power Down Power Cycle Power Cycle OS Watchdog Timer OS watchdog timer settings Options include Enabled Disabled Disabled OS Wtd Timer Timeout OS watchdog timer timeout se...

Страница 87: ...twork Configuration interface is used to configure the BMC network through BIOS Figure 8 62 Table 8 38 BMC Network Configuration Interface Instruction Table Interface Parameters Function Description Default Value Sharelink Network BMC Sharelink network on off settings take effect immediately Enabled BMC IPv4 Network Configuration BMC IPv4 network configuration BMC IPv6 Network Configuration BMC IP...

Страница 88: ...ration Address Source Set BMC network status Options include Unspecified Static DynamicBmcDhcp The setting takes effect immediately Unspecified Current Configuration Address Current BMC configuration address status Station IP address Station IP address Subnet mask Subnet mask Station MAC address Station MAC address Router IP address Router IP address 8 2 5 1 2 BMC IPv6 Network Configuration BMC IP...

Страница 89: ...ters Options include Do Nothing Auto Manual Do Nothing Configuration Address Source Set BMC network status Options include Unspecified Static DynamicBmcDhcp The setting takes effect immediately Unspecified Current Configuration Address Current BMC configuration address status Station IPv6 address Station IPv6 address Prefix Length IPv6 prefix length 8 2 5 2 BMC User Settings BMC User Settings inte...

Страница 90: ...s Function Description Add User Add user submenu Delete User Delete user submenu Change User Settings Change user settings submenu 8 2 5 2 1 Add User Add User interface is used to add a BMC user through BIOS The addition takes effect immediately and the user will be added to the BMC user list ...

Страница 91: ...vilege Limit User privilege settings Options include Reserved Callback User Operator Administrator If the setting succeeds it will prompt Set User Access Command Passed and the BMC User takes effect immediately Reserved Note To enable the new user it needs to set the User option in the Change User Settings interface to Enabled and then this user can login to the BMC Web interface 8 2 5 2 2 Delete ...

Страница 92: ...o delete User Password Input the password of user to delete If the password is correct it pops up User Deleted The deletion takes effect immediately in BMC and this user can not login to the BMC Web interface any more 8 2 5 2 3 Change User Settings Change User Settings interface is used to modify the BMC user settings through BIOS Figure 8 68 ...

Страница 93: ... User User privilege on off settings Options include Enabled Disabled Disabled Change User Password Change the user password It must contain uppercase and lowercase letters special characters and numbers within 8 20 characters Channel NO Set BMC channel input 1 or 8 0 User Privilege Limit Modify the user privilege Options include Reserved Callback User Operator Administrator Reserved 8 2 5 3 VLAN ...

Страница 94: ... Information View FRU Information interface displays the BMC FRU information read by BIOS On each system reboot BIOS interacts with BMC to keep the FRU information synchronized Figure 8 70 Table 8 46 View FRU Information Interface Instruction Table Interface Parameters Function Description System Manufacturer System manufacturer System Product Name System product name System Product Part Number Sy...

Страница 95: ...Create an administrator password It must contain uppercase and lowercase letters special characters and numbers within 8 20 characters User Password Create a user password It must contain uppercase and lowercase letters special characters and numbers within 8 20 characters Secure Boot Secure boot menu 8 2 7 Boot Boot interface is used to set the options related with system boot including boot mode...

Страница 96: ...lude Enabled Disabled Enabled Quiet Boot Quite boot on off settings Options include Enabled Disabled If it is set to Enabled the boot logo displays as that set by manufacturer if set to Disabled the boot screen displays as the text mode POST interface Enabled New Boot Option Policy New UEFI boot option policy settings Options include Default Place First Place Last Place First Fixed Boot Order Prio...

Страница 97: ...ts To restore defaults Save as User Defaults To save as user defaults Restore User Defaults To restore user defaults Boot Override To override the boot option you could select the boot device from the following options 8 3 Firmware Update For BIOS update you could select to update in UEFI Shell or OS 8 3 1 Update BIOS in UEFI Shell 1 When Inspur Logo appears on the screen during system booting the...

Страница 98: ... is the 32M BIOS ME file to update as shown in the following figure Figure 8 75 3 When there is no change in ME part execute the command to update 16M BIOS AfuEfix64 efi BIOS bin b p n x k l and the process is as shown in the following figure After the update is completed it is recommended to power cycle the system ...

Страница 99: ...ME BIOS AfuEfix64 efi BIOS bin b p n x k l me and the process is as shown in the following figure Parameter instructions B Program Boot Block P Program main bios image N Program NVRAM X Do not check ROM ID K Program all non critical blocks L Program all ROM Holes ME Program ME Entire Firmware Block ...

Страница 100: ...bit and 64bit Linux OS afulnx tools Taking Linux 64bit OS as an example use the afulnx_64 tool to enter the directory containing afulnx_64 tool Meanwhile put the corresponding BIOS bin file into this folder When there is no change in ME part execute the command to update BIOS afulnx_64 BIOS bin b p n x k l as shown in the following figure ...

Страница 101: ...multaneously afulnx_64 BIOS bin b p n x k l me as shown in the following figure Figure 8 79 Notes 1 For Linux system it needs to run the afulnx_64 tool as root 2 After the update is completed please power off the machine and confirm that there is no residual electricity on the motherboard and then power it on ...

Страница 102: ... time and carries out corresponding solutions according to the information State monitoring Monitors the running states of all monitoring units in real time Device information management Provides device version model and asset information Thermal control It could adjust fan speed dynamically according to the ambient temperature and workload Supports IPMITool management Supports the command operati...

Страница 103: ...ule include System real time monitoring Provides the alarm report and alarm indication in the event of fault detection System remote control Meets the management requirements such as remote power on off and business system reset via command lines and Web 9 2 3 Command Line Function Introduction The command line module includes query and setting commands for network sensor fan user management syste...

Страница 104: ... operation steps to login to the Web management interface taking the Windows Operating System and the Firefox browser as an example Note When carrying out interface operation via Web a maximum of 20 users can be logged in at the same time Step 1 Ensure the management network ports on the client and server are connected to the internet Step 2 Open the browser and enter http ipaddress in the address...

Страница 105: ...troduction The Web interface helps users accomplish server management The Web interface also has a help function so users can click the help button in the case that they may need it The Web interface is divided into several parts as shown in the following figure ...

Страница 106: ...tons on top right of the interface Click on the Overview button to return to the overview page Click on the Refresh button to refresh the page Click on the UID button to turn on off the UID LED Click on the Power button to turn on off the server Click on the Language button to change the language which supports ...

Страница 107: ...he tree you can select different functional interfaces The following functions are included Information Storage Remote control Power and fan BMC settings Logs Fault diagnosis Administration For detailed introduction on all functions please refer to the following chapters Specific operation interface is on the right of the interface 9 3 3 Overview Click on Overview to open the General Information i...

Страница 108: ...s shown in the following figures below System information Displays system configuration information including CPU memory PCIE device network hard disk power supply unit fan temperature and voltage information BIOS setup options Displays the key BIOS setup options information History record Displays the history information of inlet air temperature and total power ...

Страница 109: ...BMC Settings 103 Figure 9 5 Figure 9 6 Figure 9 7 ...

Страница 110: ...ntrol interface which contains the interfaces of console redirection locate server remote session virtual media and mouse mode settings as shown in the following figures Console redirection KVM The KVM console window will pop up Java KVM and HTML5 KVM are supported Server location To turn on off the system ID LED Configure remote session To set the KVM session encryption media encryption and virtu...

Страница 111: ...BMC Settings 105 devices and hard disk drives etc Mouse mode settings To set the mouse working mode for KVM remote console Figure 9 9 Figure 9 10 Figure 9 11 Figure 9 12 ...

Страница 112: ...ge input current output current and firmware version information Power supply configure Contains PSU present state current state and A S mode switch function Fan speed control Contains fan status current speed and speed control function Note Fan speed control contains the following speed levels Low About 20 duty ratio Medium About 50 duty ratio High About 75 duty ratio Full 100 duty ratio Server p...

Страница 113: ...BMC Settings 107 Figure 9 15 Figure 9 16 Figure 9 17 Figure 9 18 ...

Страница 114: ...network link information Services To configure the BMC s Web service KVM service ssh service telnet service etc NTP settings To set the BMC time which has two methods Synchronize from NTP server Set time manually SMTP settings To set the SMTP server information related to alert Alert settings To set the alert event filtering and alert targets of BMC management module Access control To set IP addre...

Страница 115: ...BMC Settings 109 Figure 9 20 Figure 9 21 Figure 9 22 ...

Страница 116: ...110 Figure 9 23 Figure 9 24 ...

Страница 117: ...figures System event log Displays various event logs generated by the server BMC system audit log Displays system logs and audit logs of BMC Black box log Used to import fault logs Event log setting To set the BMC log storage policy Linear strategy To clear all logs after log storage is full and record again Circular strategy To record circularly after log record is full System and audit log setti...

Страница 118: ...112 Figure 9 27 Figure 9 28 ...

Страница 119: ...en and host POST code as shown in the following figures BMC self inspection result To view the BMC self inspection result BMC recovery Contains two functions of BMC warm reset and KVM service restart Capture screen Used to record the information on the last screen at system crash Note To support BSOD Blue Screen Of Death screen capturing server OS should be Windows 2012R2 and above Host POST code ...

Страница 120: ...114 Figure 9 32 Figure 9 33 Figure 9 34 Figure 9 35 ...

Страница 121: ...s as shown in the following figures User administration To add delete or modify users via BMC Web interface Security To configure LDAP and AD servers via BMC Web interface Dual image configuration To configure the boot options in dual image mode via BMC Web interface Dual firmware update To update BMC FW via BMC Web interface BIOS firmware update To update BIOS FW via BMC Web interface Restore fac...

Страница 122: ...116 Figure 9 37 Figure 9 38 ...

Страница 123: ...BMC Settings 117 Figure 9 39 Figure 9 40 ...

Страница 124: ...peration steps to login to the Web interface Command line login Introduces the methods of command line login Command line function introduction Introduces the command line functions 9 11 1 Command Line Login Login to BMC Command line through ssh After login enter the command line interface Figure 9 42 Enter help to view online help ...

Страница 125: ...d Line Function Introduction 9 11 2 1 Get and Set Network Information Via ipconfig command get and set BMC s network information Figure 9 44 9 11 2 2 Get Sensor Information Via sensor command get the information list of all sensors Figure 9 45 ...

Страница 126: ...get the FRU configuration information Figure 9 46 9 11 2 4 Get and Control Chassis Status Via chassis command get and control the system power status Figure 9 47 9 11 2 5 Get User List and Add Delete User Via user command get the user list add or delete users ...

Страница 127: ...1 Figure 9 48 9 11 2 6 Get BMC Version and Reset BMC Via mc command get BMC version information and reset BMC Figure 9 49 9 11 2 7 Set Fan Mode and Get Fan Speed Via fan command set the fan mode and get the fan speed ...

Страница 128: ...Information Via psu command get the power module information and set power module as the main output Figure 9 51 Get the power module information Figure 9 52 9 11 2 9 Change Root Password Via password command change the root user s password Figure 9 53 ...

Страница 129: ... trigger the fault logs collection function When the server fails it can quickly collect the fault logs information stored in BMC The collected fault logs can be downloaded through the browser or wget Figure 9 55 9 11 2 12 Serial Over LAN Via sol command perform the serial port redirection operation to view the POST information of the serial ports during system startup Figure 9 56 ...

Страница 130: ...Standard Time GMT 04 00 Caracas La Paz Pacific S A Standard Time GMT 04 00 Santiago Newfoundland and Labrador Standard Time GMT 03 30 Newfoundland and Labrador E South America Standard Time GMT 03 00 Brasilia S A Eastern Standard Time GMT 03 00 Buenos Aires Georgetown Greenland Standard Time GMT 03 00 Greenland Mid Atlantic Standard Time GMT 02 00 Mid Atlantic Azores Standard Time GMT 01 00 Azores...

Страница 131: ...andard Time GMT 06 30 Yangon Rangoon S E Asia Standard Time GMT 07 00 Bangkok Hanoi Jakarta North Asia Standard Time GMT 07 00 Krasnoyarsk China Standard Time GMT 08 00 Beijing Chongqing Hong Kong SAR Urumqi Singapore Standard Time GMT 08 00 Kuala Lumpur Singapore Taipei Standard Time GMT 08 00 Taipei W Australia Standard Time GMT 08 00 Perth North Asia East Standard Time GMT 08 00 Irkutsk Ulaanba...

Страница 132: ... c If there is a machine and a power module of the same type you could change the power module to test whether there is a power module fault d If the instructions above do not resolve the problem please contact Inspur customer service 2 No display after power on Description After pressing the power button the power LED on server s front control panel is on the chassis fans rotate normally but ther...

Страница 133: ... could not resolve the problem please contact Inspur customer service 4 Power module LED is off or red Description The server is under normal operation but a certain power module LED is off or red Suggestions a Firstly check whether all power cables are normal and plug in the power cables again b If the fault still exists insert the power module again c If shutdown is allowed you could exchange th...

Страница 134: ...he temperature of server room if it is excessively high open the air conditioner to cool the room c If the server room s temperature is normal check whether the front panel or chassis interior is jammed with dust or the air inlet is blocked It needs to improve the server room s environment to avoid server over temperature running because of too much dust d Check whether the server runs under high ...

Страница 135: ...s with a USB interface Suggestions a Make sure the operating system on server supports USB devices b Make sure the system has been installed with correct USB device driver c Power off the server and then power on again to test d Check whether the USB device is normal when connected to other hosts e If the USB device is normal when connected to other hosts the server may be abnormal please contact ...

Страница 136: ...iew the memory capacity if the memory is identified completely the operating system may have limits to the memory capacity e g Windows server 2008 x86 supports 4G memory at most b If the memory is not identified completely in BIOS Setup confirm that the corresponding slots have been installed with memories of correct type c If above operations could not resolve the problem please contact Inspur cu...

Страница 137: ...rly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server 2 Extend the server from the rack 3 Remove the access...

Страница 138: ...ipheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating ...

Страница 139: ...ble harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by INSPUR for this product or product family and available in English only within the product documentation The compliance is indicated by one of the following conformity markings placed on the product Please refer to the regulatory label provided on the product 12 5 Disposal of Waste Equipm...

Страница 140: ...Class B Equipment 12 7 Chinese Notice Class A Equipment 12 8 Battery Replacement Notice CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instruct ions ATTENTION Risque d explosion si la batterie est remplacée par un type incorrect Mettre au rebus les batteries usagées selon les instructions ...

Страница 141: ...ks of fire explosion or leakage of flammable liquid or gas Replace battery with an incorrect type Dispose of a battery into fire or a hot oven or mechanically crushing or cutting of a battery Dispose the used battery according to your local regulations or the battery manufacturer s instructions 12 9 2 Avertis sement de l utilisation de la batterie Lorsque utiliser la batterie évitez Températures e...

Страница 142: ...placed inside any part of the body seek immediate medical attention 12 9 4 Avertissements de sécurité personnelle Risque de brûlure chimique Ce produit contient une batterie de cellules N ingérer pas la batterie Si la batterie de cellule est avalée elle peut causer de graves brûlures internes en seulement 2 heures et peut entraîner la mort Gardez les batteries nouvelles ou utilisées à l écart des ...

Страница 143: ...tatic sensitive component or assembly 13 2 Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resi...

Страница 144: ...vices 3 years 14 2 2 Warranty Service Terms Conditions i Remote Services Inspur provides 24x7 remote service through Hotline E mail and Website Through Hotline and E mail Services Inspur engineer helps customers determine the cause of the malfunction and provide solution Website service provides a number of resources to help customers resolve problems and learn about our products such as product m...

Страница 145: ...ranty Service Terms Conditions do not apply to consumable parts as well as any products the serial number of which falls off is damaged or obscure for the following reasons Accident misuse abuse defiling improper maintenance or calibration or other external causes Operating beyond the parameters as stipulated in the user documentation Use of the software interface parts or supplies not provided by...

Страница 146: ... Mobula MobulaBP Skybolt Tatsu WD drive neodymium content reference range Table 15 2 Product Series Name Neodymium Content Range 5g 5g 25g 25g Rainier Libra He10 Leo A Vela A Vela AX Vela AP Hs14 Leo B Toshiba drive neodymium content reference range Table 15 3 Product Series Name Neodymium Content Range 5g 5g 25g 25g AL14SE Lite AL15SE AL14SX MG04 Tomcat R SAS MG04 Tomcat R SATA MG04 Tomcat SATA M...

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