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Insignia NS-15CLTV 15" Combo DVD/LCD TV
www.insignia-products.com
Troubleshooting
TV troubleshooting
Please check the following items before asking
for repair service:
DVD player troubleshooting
Problem
Solution
No picture or
sound.
Check all cable connections.
Make sure that the TV is turned on.
Picture is OK, but
no sound.
Check the volume level and mute settings.
Sound is OK, but no
color.
Check the color control and adjust it.
Check the program’s color features, because it
may be a black and white movie.
The picture has
overlapped images.
Make sure that the antenna is installed
correctly. If not, adjust the antenna toward the
broadcasting station.
Picture has “snow.” Check the antenna and its connection. If there
are problems, correct them. If all connections
are tight, the problem may be with a faulty
antenna or cable.
Check whether car traffic or neon signs
disturb the image.
Stripes on picture.
Check for interference from other electronic
devices, such as radios and televisions, and
keep magnetic or electronic devices away
from the TV.
Bad stereo or SAP
sound.
Long distance from the station or interfering
radio waves can generate bad sound
reception. If so, change the mode to Mono.
Remote control
does not work.
Change the batteries in the remote control.
Remove any obstacles between the TV’s IR
sensor and the remote control.
“Out Of Range”
appears on the
screen.
Check the resolution and frequency of your
computer, and adjust it to the optimum
resolution for this TV: 1024 × 768 and 60 Hz.
“No Signal” appears
on the screen.
Make sure that the cable is firmly connected to
the computer and TV.
Image is not clear.
Adjust the PHASE control.
Image is not
centered.
Adjust the Horizontal control.
Problem
Solution
No sound
Make sure that the TV or amplifier is working
properly.
Make sure that the amplifier is set to receive
DVD signal output.
No image
Make sure that the TV is working properly.
Make sure the color system is set correctly.
Bad sound quality
Make sure that the audio output mode is set
correctly.
Make sure that the audio connection between
the unit and amplifier (if used) is secure.
Disc cannot be
played
Make sure the disc is inserted with the label
facing forward.
Clean the disc.
Moisture has condensed in the player. Remove
the disc and leave the player on for about an
hour.
This player can only play 12cm discs.
The player doesn’t
operate normally
Disconnect the power plug, then reconnect it.
Remote control
does not work
Remove obstacles between the remote control
and the player.
Point the remote control at the TV’s IR sensor.
Install fresh batteries.
NS-15CLTV - combined.fm Page 20 Wednesday, July 26, 2006 1:01 PM
