12
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CATV experiencing problems,
tune to another station.
• Check sound adjustments (Volume and Mute).
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Station is weak, adjust antenna to receive
desired station.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Adjust antenna.
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems, try
another station.
• Check antenna connections, adjust or
re-direct antenna.
• Check for sources of possible interference.
Poor sound
or no sound.
Poor picture
or no picture.
Horizontal or
diagonal bars
on screen.
No Remote
operation.
• Select proper language in the menu options.
Display is not
shown in your
language.
No reception
above
channel 13.
No CATV
reception.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to TV
(within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between
the Remote and the TV.
• Make sure the power cord is plugged in.
• Make sure TV/CATV menu option is in the
appropriate mode.
• If using antenna, check UHF antenna
connections.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
TV shuts off.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
channel.
• Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
• Press TV/CAP/TEXT button to turn on the
closed caption decoder.
Closed -
Caption is
not activated.
SYMPTOMS
POSSIBLE SOLUTIONS
TV does not
operate.
Picture
wobbles or
drifts.
Poor color or
no color.
Poor
reception on
some
channels.
ACCESSORY
Remote Control
Design and specifications are subject to change without notice.
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Chassis Construction:
Picture Tube:
Audio Power Output Rating:
Speakers:
Tuner Type:
Remote Control:
120V, 60Hz
137 Watts
IC Solid state
32 inches (measured diagonally)
2.5 + 2.5 Watts
2 x 4-11/16 inches Full Range, 8 ohms x 2
181 Channel, Quartz PLL Frequency
Synthesized
Infrared, Direct Access, 2 x AAA batteries
(not supplied)
Receiving Channels:
Antenna Input Impedance:
Inputs:
S-Video:
Y:
C:
Video:
Audio:
Component:
Dimensions:
Weight:
VHF
2-13
UHF
14-69
CATV
01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
75 ohms (VHF/UHF/CATV)
Coaxial Input
1.0 Vp-p/75 ohms
0.3 Vp-p/75 ohms
1.0 Vp-p/75 ohms
-8 dBm/50K ohms
Y: 1 Vp-p/75 ohms
PR: 0.7 Vp-p/75 ohms
PB: 0.7 Vp-p/75 ohms
30-1/2 (W) x 22-1/2 (D) x 27-1/16 (H) inches
136.7 Ibs
3S90431A [E] P09-13
3/8/05, 18:28
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