Unified Communications
innovaphone myPBX:
the Unified Communications client
The flexible Unified Communications client, myPBX, is avai-
lable with the innovaphone PBX. It enables the telephone to
be used from the computer and runs on
any platform (Windows, Mac, etc.) A
web browser is all that is needed – the-
re is no need for time-consuming in-
stallation of complex software. Users
can access the UC client over a sim-
ple link, and log-in with their telephone login. The user in-
terface enables users to use all of the telephones, (whether
desktop telephones or mobiles) which have been stored un-
der their individual login on the innovaphone PBX. A wide ar-
ray of features can be used after registering to myPBX:
•
Set, display and add notes to presence status
•
Federation
•
Create favourite lists and individual profiles for flexible
contact management
•
Set and manage call diversions
•
Alphanumeric contact search
•
Telephone calls, chatting or e-mail
•
Open a collaboration session out of myPBX
•
Privacy protection
•
Click to Dial: Select telephone numbers over a Wind-
ows hotkey (Windows)
•
Fast access to myPBX using an icon on task bar
(Windows)
•
Popup window to run myPBX in the background
(Windows)
•
Manage call lists (innovaphone Reporting license
necessary)
innovaphone SoftwarePhone
There are jobs where team members are constantly on the te-
lephone. Data often needs to be entered into the system du-
ring such calls – it is useful to have two free hands for typing.
The innovaphone SoftwarePhone is the perfect solution for
such situations: the employee can use the telephone features
conveniently over his computer and telephone hands-free with
a USB headset. A desktop telepho-
ne is no longer needed. The UC
client myPBX is the user interface
for the innovaphone Soft-
warePhone.
innovaphone Voicemail
The innovaphone Voicemail is a professional answer pho-
ne integrated solution available across the network for every
innovaphone PBX subscriber. It uses the abilities of the inno-
vaphone PBX in the best possible way. This service is extre-
mely easy and convenient and is operated over the feature
keys on the telephone. Access is possible directly from one’s
own telephone without a PIN. Access from an external tele-
phone is protected by a PIN number.
DTML enables messages to be played back, deleted, re-
peated or stored from internal and external telephones. On re-
quest, calls can be returned directly from the voicemail menu.
Personal announcements such as a personalised greeting can
be recorded and managed directly on the telephone. Further-
more, the PIN number for external access can be changed in
the voicemail menu.
Unified Communications solution for Windows:
ESTOS ProCall 4.0 Enterprise
ESTOS ProCall 4.0 Enterprise is a Unified Communications
solution (UC) with all the important Computer Telephony Inte-
gration (CTI) comfort features as well as presence manage-
ment, office integration and instant messaging to improve col-
laboration in companies – also beyond company domains
thanks to the key technology Federation. Federation enables
networks, in terms of social networks, with external compa-
nies: it guarantees secure exchange of presence information
and instant messaging based on open standards (e.g.
SIP/SIMPLE).
ProCall has been optimised for perfect interaction with inno-
vaphone PBX systems, leading group-
ware platforms such as
Microsoft Exchange,
Lotus Notes and Tobit
David, popular CRM
and ERP systems such
as Microsoft Dynamics
CRM and NAV, Wind-
ows terminal and citrix
servers as well as Virtu-
al Server technologies.
The software supports the modern Windows operating sy-
stems and Microsoft Office versions in 32 and 64 Bit.
20| Unified Communications
innovaphone
