innovaphone Licensing Model |15
innovaphone
Software Service Agreement
The Software Service Agreement (SSA) allows the custo-
mer to upgrade his licenses, at no extra cost, to new firmwa-
re versions released during the agreement period. Therefore,
versions released during the SSA period do not need to be
purchased. Exceptions include new features which are licen-
sed separately.
Software Service Credits - so-called SSCs - are used as
currency when taking out an SSA. They are easy to order and
can be managed in the my.innovaphone portal. Every innova-
phone license which can be included in an SSA has been al-
located an SSC value. This value is due for an SSA with a 12
month period.
It is usually assumed that a Software Service Agreement will
be entered into for the period of at least one year. The SSA be-
gins from the first bind date of the license; the chosen SSA ex-
piry date is the last date of the SSA period. It is possible, if ne-
cessary, to choose a different SSA expiry date in the future –
the SSA is charged exactly to the day.
SSCs due for an SSA are always charged on a daily basis.
Accordingly, one day SSA costs 1/365 of the annual SSC de-
fined for the license. SSCs are rounded up to the next full SSC
if the SSC calculation results in a fractional amount.
The bind date of the license is the crucial factor in calcula-
ting the number of SSCs necessary for a software service
agreement. The software service agreement must be back-
ward paid if the SSA start date varies from the license bind da-
te.
In order to maintain a software service agreement, it is ne-
cessary to extend the SSA duration. Software service agree-
ments are not automatically extended. The my.innovaphone
portal sends reminders per email in due time before an SSA
expires.
my.innovaphone Portal
The my.innovaphone portal provides va-
rious aids to manage and structure the li-
censes which are available. As a web por-
tal, it is always available and can be used
from any browser, anywhere in the world.
All innovaphone PBX licenses are mana-
ged and the software service credits alloca-
ted in this portal.
License
Description
Order information
Port license
Activates a number of subscri-
bers on the PBX
Order number
02-00024-001 et seq., de-
pendent on total number of
subscribers
Standby license
Enables redundant systems
Order number
02-00025-001 et seq., ac-
cording to the number of
port licenses
Mobility license
Enables mobile phones to be
integrated into the PBX
Order number
02-00027-001
IPVA license
Enables an innovaphone PX
to be used in a VMware envi-
ronment. One IPVA license is
needed for each installed PBX
port license.
Order number
02-00029-002
Software Service
Credits (SSC)
The SSC value is valid for one
year’s worth of upgrades to
new firmware version releases
free-of-charge
Order number
02-00023-02
PRI interface
license
Activates an ISDN primary ra-
te interface
Order number
01-00500-03
BRI interface
license
Activates an ISDN basic rate
interface
Order number
01-00500-02
DSP license
Codec activation for a PRI or
BRI channel license
Order number
01-00500-04
