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Appendix III
The following gives the solution of some of the common problems for reference. If you cannot solve the problems, please
contact the manufacturer directly.
1. Power does not turn off when press “ON/OFF” button.
★ Press and hold the key “ON/OFF” until the LED flashes, release the button, and the splicer will be turned off.
2. Few splices can be made with a fully charged battery pack.
★ Enable it to conserve power usage.
★ The battery power degrades due to memory effects and Long-term storage. Recharge the battery after a fully
discharging.
★ The battery pack has reached the end of its service life. Install a new battery pack.
★ Don’t use the battery at a low temperature.
3. Error message appears on monitor.
★ Refer to appendix Ⅱ .
4. High splice loss
★ Clean the V-grooves, fiber clamps, wind protector LEDs, and objective lenses.
★ Replace the electrodes.
★ Refer to appendix Ⅰ .
★ The splice loss varies according to the cleave angle, arc conditions and fiber cleanliness.
5. Monitor suddenly turned off.
★ when you enable the power saving function, the splicer will switch to the power saving state after an extended period of
splicer inactivity. Press any key to return to the normal state.
6. Splicer power suddenly turned off.
★ when you enable the power saving function, the splicer will turn the splicer power off after an extended period of
inactivity.
7. Mismatch between Estimated splice loss and Actual splice loss.
★ The estimated loss is a calculated loss, so it can be used for reference only.
★ The optical components of the splicer may need to be cleaned.
8. Fiber protection sleeve does not shrink completely.
★ Extend the heating time.
9. Method to cancel heating process.
★ Press the “HEAT” button to cancel the heating process. And the LED will be turned off.
10. Fiber protection sleeve adhered to heating plate after shrinking.
★ Use a cotton swab or a similar soft tip object to push and remove the sleeve.
11. Forgot passwords.
★ Contact your nearest sales agency.
12. No arc power change after [Arc Calibration].
★ An internal factor is calibrated and adjusted for the specific arc power selected. The displayed arc power in each splice
mode does not change.
13. Forget to put the optical fiber during the process of maintenance function.
★ It is invalid to press the return key. You need to open the wind cover and put the prepared fibers and press the “SET”
or “R” button to continue.
14. Fail to upgrade
★ When users use the "new" U-disk to upgrade, the splice may not be able to correctly identify the upgrade program file;
you need to reset the U-disk, and restart the splicer.
★ Check whether the upgrade file name and the format are correct.
★ If you cannot solve the problems, please contact the manufacturer directly.
15. Others
★ Please refer to the training video in detail.
