Ingenico TD iWL252, Руководство пользователя

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Pre-authorizations Merchant Guide
4.
The screen shows the transaction total and the receipts print. The customer must write their tip on the
merchant’s receipt and sign.
Close a pre-authorization with tip
Perform this transaction to close an existing pre-authorization with a tip.
1. Press / F3 key.
2. Enter the trace number from the initial pre-authorization receipt and press OK .
3.
Close the pre-authorization:
Comp
or
Back
.
4.
Enter the tip amount that the customer entered on the receipt and press OK.
5. Confirm the dollar amount and press: Accept or Change .
6. The screen indicates that the transaction is approved and the receipts print.
7.
If there are other pre-authorizations open you will be prompted with the option to close another:
Yes
or
No
.
Receipt codes
Transaction type
C
Online chip card transaction
RF
Contactless transaction
CN
Chip card No Signature Required transaction
S
Swiped mag card transaction
CO
Off-line chip card transaction
SC
Swiped chip card fall back transaction
M
Manually entered mag card transaction
SN
Swiped No Signature Required transaction
MC
Manually entered fall back of a chip card
transaction
Card type
AM American Express MC MasterCard
DP Debit VI Visa
DS Discover/Diner
Impor tant information
Trace #
The trace number associated with the transaction
Inv #
The invoice number associated with the transaction.
Auth #
The authorization number associated with the transaction
Signature
The card issuer determines when a signatures is required for a transaction so ensure that the client signs
these receipts.
Approved Always ensure that the transaction was approved as it could be Declined .
• If it was a swipe transaction the customer must sign the signature field on the merchant copy.
• After the transaction is complete, the Merchant will bring this receipt to the customer to write their tip amount on the
receipt and sign it. Once this is completed, only then can the Merchant beging closing the pre-authorization.
if the tip amount exceeds the allowable limit for the entire pre-authorization you will either have to cancel and redo the
transaction as a new pre-authorization for the full amount or receive a supervisor override if this is set up on your terminal.