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Pre-authorizations Merchant Guide

6. 

 Enter the 

start time

 for the report and press 

OK

.

7. 

 Enter the 

end date

 for the report and press 

OK

.

8. 

 Enter the 

end time

 for the report and press 

OK

.

9. 

 Decide how to retrieve the report (

Display

 or 

Print

).

a)   If you selected 

Display

, you will be able to cycle through the details by selecting 

Prev

 or 

Next

.

b)  If you selected 

Print

, the your report will begin to print.

Troubleshooting

With any equipment, sometimes problems occur. With the TD iCT250 terminal, error messages are displayed on screen 
with a short description. Below is a list of pre-authorization error messages that you could see on the terminal screen 
and the actions required to resolve them.

Error codes

“B” Error codes

Explanation

Action required

Batch Cannot  
Be Closed 
With Open Pre-Auths

There are still open 
pre-authorizations.

Perform a Complete Pre-Authorization on all open 
pre-authorizations and then close the batch.

“T” Error codes

Explanation

Action required

Transaction Already 
Completed

This prompt is displayed when a 
pre-authorization completion is 
attempted but the 
pre-authorization has already 
been completed.

N/A

Содержание TD iWL252

Страница 1: ...TD iWL252 255 Merchant Guide Pre authorizations For the iWL252 Bluetooth iWL255 3G Wireless...

Страница 2: ...logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by TD is under license Other trademarks and trade names are those of their respective owners NOTICE The Toronto Dom...

Страница 3: ...ation 1 Close a pre authorization 2 Void 2 Pre authorizations with tips 2 Open a pre authorization with tip 2 Close a pre authorization with tip 3 Receipt codes 3 Receipt examples 4 Receipt examples c...

Страница 4: ...ii This page is intentionally left blank...

Страница 5: ...erform this transaction to create a new pre authorization 1 Press F2 key 2 Enter the total dollar amount for the pre authorization and press OK 3 Customer selects one of the following payment methods...

Страница 6: ...ions there is one extra step The extra step is included below Merchant opens pre authorization Customer writes tip amount on the receipt and signs it Merchant closes pre authorization Open a pre autho...

Страница 7: ...ly entered mag card transaction SN Swiped No Signature Required transaction MC Manually entered fall back of a chip card transaction Card type AM American Express MC MasterCard DP Debit VI Visa DS Dis...

Страница 8: ...THANK YOU PIN VERIFIED Retain this copy for your records Merchant copy If a credit card is swiped to open a pre authoriza tion the client will have to sign the merchant copy but they will not be requ...

Страница 9: ...records Merchant copy Pre auth open with tip Pre authorization tips always require a customer signature and tip amount be entered on the initial receipt before it can be closed Merchant Name Address...

Страница 10: ...wing a Enter an Operator ID and press OK b Press OK for a report of all operators 3 Decide how to retrieve the report Display or Print a If you selected Display you will be able to cycle through the d...

Страница 11: ...ith the TD iCT250 terminal error messages are displayed on screen with a short description Below is a list of pre authorization error messages that you could see on the terminal screen and the actions...

Страница 12: ...8 This page is intentionally left blank...

Страница 13: ...minal Inquiries 24 hours a day seven days a week General Merchant Inquiries Monday Friday 8 a m 8 p m ET Printer Stationery Supplies Monday Friday 8 a m 5 p m ET Documentation Portal This Guide covers...

Страница 14: ...535404 1016...

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