Ingenico TD iWL252, Руководство пользователя

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Close a pre-authorization
Perform this transaction to close an existing pre-authorization.
1.
Press /
F3
key.
2.
Enter the trace number from the initial pre-authorization receipt and press
OK
.
3. Close the pre-authorization: Comp or Back .
4. Enter the final amount for the transaction and press OK .
5.
Confirm the dollar amount and press:
Accept
or
Change
.
6.
The screen indicates that the transaction is approved and the receipts print.
7. If there are other pre-authorizations open you will be prompted with the option to close another: Yes or No .
Void
This transaction is used to correct a previously entered transaction from the terminal in the current, open business day.
1. Press OK  Void .
2.
Enter the
trace #
for the transaction to be voided and press
OK
.
3.
Verify that this is the correct transaction:
Void
or
Back
. If you select back, you can enter a new trace # .
4. The voided transaction receipts print.
Pre-authorizations with tips
When tips are used with pre-authorizations there is one extra step. The extra step is included below:
• Merchant opens pre-authorization
• Customer writes tip amount on the receipt and signs it
• Merchant closes pre-authorization
Open a pre-authorization with tip
Perform this transaction to create a new pre-authorization with a tip.
1. Press / F2 key.
2.
Enter the
total dollar amount
for the pre-authorization and press
OK
.
3.
Customer selects one of the following payment methods:
Insert
,
Swipe
or
Contactless
.
Contactless
a) The customer taps their contactless-enabled credit card on the contactless card reader.
Insert card
a) The customer inserts their credit card.
b) The customer enters their
PIN
and presses
OK
.
Swipe card
a) The customer swipes their credit card.
b) Verify the card info with what is on the terminal screen and press
OK .
• The pre-authorization overage limit percentage is based upon the card used: Most is 20% and Discover is 10%.
• You cannot charge an amount greater than the overage amount. You must void the existing pre-authorization to
charge more than is allowable amount. See page below on how to void a transaction.
The customer may be required to
swipe
or
insert
their card in some cases.