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Pre-authorizations Merchant Guide

Who should use this guide?

You would use this guide if you perform pre-authorizations on a TD iCT250 terminal during the course of your daily 
business.

Pre-authorizations

This transaction is generally used by hotels, restaurants that deliver food and car rental agencies. By running a 
pre-authorization the Merchant verifies that the customer’s credit card currently has the available funds for the 
purchase. The pre-authorized amount is charged upon completion of the transaction at a later time or date.

Restrictions

• 

Pre-authorizations can only be performed on credit cards

• 

Pre-authorizations can be left open for 10 days maximum before they 

must

 be closed

Steps

The open pre-authorization transaction has two steps:

• 

Merchant opens pre-authorization

• 

Merchant closes pre-authorization

Open a pre-authorization

Perform this transaction to create a new pre-authorization.

1. 

Press 

 

/

 

F2 

key.

2. 

Enter the 

total dollar amount 

for the pre-authorization and press 

OK

.

3. 

Customer selects one of the following payment methods: 

Insert

,

 Swipe

 or

 Contactless

Contactless

a)   The customer 

taps

 their contactless-enabled credit card on the contactless card reader. 

Insert card

a)  The customer inserts their credit card.
b)  The customer enters their 

PIN

 and presses 

OK

Swipe card

a)  The customer swipes their credit card. 
b)  Verify the card info with what is on the terminal screen and press 

OK

.

Manually enter card

a)   Enter the 

account number

 and press 

OK

.

b)   Enter the 

expiry date

 and press 

OK

.

c) 

 A manual imprint of the credit card is required. Make the imprint and press 

OK

d)  Customer enters the 

CVD number 

and press 

OK

. Go to step 3.

4. 

 The screen shows the transaction total and the receipts print. The customer 

must

 sign the signature field on 

the merchant copy. 

5. 

Reminder to imprint the card appears on the screen.

The customer may be required to 

swipe

 or 

insert

 their card in some cases. 

Содержание TD iWL252

Страница 1: ...TD iWL252 255 Merchant Guide Pre authorizations For the iWL252 Bluetooth iWL255 3G Wireless...

Страница 2: ...logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by TD is under license Other trademarks and trade names are those of their respective owners NOTICE The Toronto Dom...

Страница 3: ...ation 1 Close a pre authorization 2 Void 2 Pre authorizations with tips 2 Open a pre authorization with tip 2 Close a pre authorization with tip 3 Receipt codes 3 Receipt examples 4 Receipt examples c...

Страница 4: ...ii This page is intentionally left blank...

Страница 5: ...erform this transaction to create a new pre authorization 1 Press F2 key 2 Enter the total dollar amount for the pre authorization and press OK 3 Customer selects one of the following payment methods...

Страница 6: ...ions there is one extra step The extra step is included below Merchant opens pre authorization Customer writes tip amount on the receipt and signs it Merchant closes pre authorization Open a pre autho...

Страница 7: ...ly entered mag card transaction SN Swiped No Signature Required transaction MC Manually entered fall back of a chip card transaction Card type AM American Express MC MasterCard DP Debit VI Visa DS Dis...

Страница 8: ...THANK YOU PIN VERIFIED Retain this copy for your records Merchant copy If a credit card is swiped to open a pre authoriza tion the client will have to sign the merchant copy but they will not be requ...

Страница 9: ...records Merchant copy Pre auth open with tip Pre authorization tips always require a customer signature and tip amount be entered on the initial receipt before it can be closed Merchant Name Address...

Страница 10: ...wing a Enter an Operator ID and press OK b Press OK for a report of all operators 3 Decide how to retrieve the report Display or Print a If you selected Display you will be able to cycle through the d...

Страница 11: ...ith the TD iCT250 terminal error messages are displayed on screen with a short description Below is a list of pre authorization error messages that you could see on the terminal screen and the actions...

Страница 12: ...8 This page is intentionally left blank...

Страница 13: ...minal Inquiries 24 hours a day seven days a week General Merchant Inquiries Monday Friday 8 a m 8 p m ET Printer Stationery Supplies Monday Friday 8 a m 5 p m ET Documentation Portal This Guide covers...

Страница 14: ...535404 1016...

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