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Appendices

Contact information

Infortrend Technology, Inc. (HQ Taiwan)

Address:

8F, No. 102, Section 3, Jhongshan Road, Jhonghe District, New Taipei City

23544, Taiwan

Telephone:

+886-2-2226-0126

Fax:

+886-2-2226-0020

Email:

[email protected]

Website:

https://www.infortrend.com/tw/Home

Support:

http://support.infortrend.com/Account/Logon

Infortrend Japan, Inc.

Address:

6F Okayasu Bldg., 1-7-14 Shibaura, Minato-Ku, Tokyo, 105-0023 Japan

Telephone:

+81-3-5730-6551

Fax:

+81-3-5730-6552

Email:

[email protected]

Website:

https://www.infortrend.com/jp/Home

Support:

http://support.infortrend.com/Account/Logon

Infortrend Corporation (Americas)

Address:

435 Lakeside Dr. Sunnyvale, CA. 94085, USA

Telephone:

+1-408-988-5088

Fax:

+1-408-988-6288

Email:

[email protected]

Website:

https://www.infortrend.com/us/Home

Support:

http://support.infortrend.com/Account/Logon

Infortrend Technology, Ltd. (Beijing)

Address:

Room 1804, Block C, Ocean International Center, Dis. Chaoyang, Beijing, China

北京市朝阳区东四环中路远洋国际中心C座1804室

Telephone:

+86-10-6310-6168

Fax:

+86-10-59648252

Email:

[email protected]

Website:

https://www.infortrend.com/cn/Home

Support:

http://support.infortrend.com/Account/Logon

Infortrend Technology Office (Shanghai)

Address:

Room 2306, 23/F, No. 88, Caoxi North Road, Xuhui District, Shanghai, China

上海市徐汇区漕溪北路88号23层2306室

Telephone:

+86-10-63106168, +86-10-85866916, +86-10-85861801

Fax:

+86-10-59648252

Email:

[email protected]

Website:

https://www.infortrend.com/cn/Home

Support:

http://support.infortrend.com/Account/Logon

Содержание EonStor GSa 3000

Страница 1: ...EonStor GSa 3000 Series Hardware Manual...

Страница 2: ...end sales representative or technical support for assistance To the extent permitted by applicable laws Infortrend shall NOT be responsible for any interoperability or compatibility issues that may ar...

Страница 3: ...3 PSU cooling module 1 8 1 4 4 Super capacitor and flash backup module 1 9 1 5 System monitoring features 1 10 1 5 1 Expansion enclosure support 1 10 1 5 2 Audible alarms 1 11 1 6 Hot swappable compo...

Страница 4: ...2 Replacing the controller module 4 3 4 1 3 Replacing the memory module 4 6 4 1 4 Replacing the CBM Cache Backup Module components 4 7 4 1 5 Replacing the host board 4 11 4 1 6 Replacing the hard dri...

Страница 5: ...ack cabinet Do not leave drive bays empty as it will affect airflow efficiency Secure each enclosure module using its retention screws Place power cords and other cables away from foot traffic Do not...

Страница 6: ...Infortrend certified components e g SFP SFP HBA card iSCSI cable FC cable memory module etc ESD precautions Handle the modules by their retention screws ejector levers or the module s metal frame fac...

Страница 7: ...vii Revision history Version Date Description 1 0 September 2018 Initial release...

Страница 8: ...nel ports 4 per controller 8 x 40 Gb s iSCSI QSFP ports 4 per controller 8 x 56 Gb s InfiniBand ports 4 per controller for Linux only block level only 16 x 1 Gb s iSCSI ports 8 per controller 16 x 8 G...

Страница 9: ...th Standard license and optional Advanced license Green design 80 PLUS certified power supplies delivering more than 80 energy efficiency Intelligent multi level drive spin down Availability and relia...

Страница 10: ...t OS support details Service and support Standard services 3 year limited hardware software warranty 8 x 5 phone web and email support Upgraded extended services Replacement of part dispatch on the ne...

Страница 11: ...m x 500 mm Notes The dimensions do not include chassis ears protrusions The dimension order is W x H x D Weight 17397 kg 39 62 lbs with SSDs Package dimension 588 mm x 340 mm x 780 mm Note The dimensi...

Страница 12: ...l and order requests System package Unpacking list and China RoHS compliance documentation Rackmount kit Enclosure chassis Power cord cable and accessory boxes Power cord cable and accessory boxes Qui...

Страница 13: ...nt kit contents 8 x Screws 4 x Cage nuts 6 x 6 mm M4 screws 8 x 10 mm M5 screws NOTE See section 2 2 2 Installing the rackmount kit for the types of mounting kit and the exact package contents 2 x Rac...

Страница 14: ...tact your system vendor Controller and interface The system has controllers and each controller comes with pre installed DIMM modules It also has a CBM cache backup module a module that has a super ca...

Страница 15: ...rage pool Power supply unit cooling module There are two PSU cooling modules in the system Each PSU cooling module is hot swappable and is built with a fan to protect the system from overheating while...

Страница 16: ...may cause electrocution Number Part Description 11 Controller A This controller module contains the SAS expansion board which distributes I O functions to and from the managing RAID system This also...

Страница 17: ...nel verify the cause of the problem as soon as possible and contact your system vendor for a module replacement Number Part Description 11 Service LED This LED provides the status when the system requ...

Страница 18: ...umber Part Description 11 Release button Push this button to unlock the drive tray from the drive tray slot 11 Drive busy LED This LED provides the status of the SSD 11 Power status LED This LED provi...

Страница 19: ...rts 100 Mb and 1 Gb speeds For more information about super capacitor and flash backup module see section 1 4 4 Super capacitor and flash backup module 1 4 Rear panel components This section describes...

Страница 20: ...kend Two SAS wide ports on the interface faceplate connect to a managing GSa system or other expansion systems Number Part 11 Extraction levers screw holes 11 SAS expansion port status LEDs 11 SAS exp...

Страница 21: ...ng modules operate under normal conditions the cooling fans run at a low speed The cooling fans raise their rotation speed to increase the airflow under the following conditions Component failure If t...

Страница 22: ...fer to the manuals for more details NOTES The PSU cooling modules have specific installation orientations for left and right slots Refer to the label at the back of the system There are two upper temp...

Страница 23: ...Cooling module speed adjustment If any of the detected temperature readings breaches the temperature threshold the firmware running on the managing GSa system automatically increases the rotation spe...

Страница 24: ...e alarm is set off can lead to permanent damage to the system When you hear an audible alarm solve the problem immediately 1 6 Hot swappable components The system has a number of hot swappable parts t...

Страница 25: ...are compatible and purchased from a qualified vendor Contact your vendor for the list of compatible DIMMs Cables All cables that connect the system to the hosts are purchased separately Contact your...

Страница 26: ...anagement software and manual firmware operation manual Product utility CD Hardware manual Pre installed components Below are the components that are pre installed in the system Controllers LED front...

Страница 27: ...wing contents 1 x Mounting bracket assembly left side 1 x Mounting bracket assembly right side 11 11 11 11 11 8 x Hexagon washer screws No 6 32 mm 4 x Truss head screws M5 x 9 0 mm 11 11 11 4 x M5 cag...

Страница 28: ...four 25 mm M5 screws at the front and eight no 6 32 screws on the side panels four on each side No 6 32 mm 25 mm M5 25 mm M6 25 4 mm No 10 32 Slide rail kit contents Check your slide rail kit for the...

Страница 29: ...s on the slide rails then adjust its length After the length adjustment secure the slide rails to the front and rear posts with the truss head screws Inner glide rail 9 0 mm M5 9 0 mm M5 9 0 mm M5 Rea...

Страница 30: ...e meet the inner glide rail 25 mm M5 or 25 mm M6 or 25 4 mm No 10 32 5 Secure the enclosure using the M5 M6 or no 10 32 screws on the front When the enclosure is already assembled to the cabinet you c...

Страница 31: ...approach which means that the maximum capacity used in each drive to create a RAID array is the maximum capacity of the smallest drive We strongly suggest to use large storage capacity hard drives IMP...

Страница 32: ...hard drives are installed to the system before mounting to the rack the system will be heavy to mount and possible impact during installation may damage the hard drives Handle the disk drives with ext...

Страница 33: ...t four hard drives for RAID 5 and five hard drives for RAID 6 to create an initial volume Installing the hard drive into the drive tray and enclosure To install the hard drive into the drive tray and...

Страница 34: ...o both sides of the tray B A B B Without MUX board Place the hard drive on the tray A then secure the clips to the side of the tray B A B B 4 Close the spring handle when the drive is fully inserted t...

Страница 35: ...ally restores the default factory settings of your system To install a host board 1 Shut down your system 2 On the controller that you want to add a host board unfasten the retention screw located und...

Страница 36: ...fully into the controller module slot When you feel a contact resistance then push the controller with a small but careful force 7 Move the ejection levers upwards to secure the controller to the encl...

Страница 37: ...in the same logical array must have the same capacity but it is preferred that all drives in the chassis have the same capacity Disk drives in the same logical drive must have the same capacity but it...

Страница 38: ...ur nexus If there is an I O in the cache with these four nexus and another host I O comes with a nexus different from the four in the cache e g host A accesses ID 3 the controller returns as busy This...

Страница 39: ...pecified by the Fibre channel standard If a 16 Gbps port is connected to an 8 Gbps port the speed slows down at 8 Gbps If there are 16 Gbps ports on both ends of the link the speed runs at 16 Gbps SFP...

Страница 40: ...itch is required to implement this topology IMPORTANT If different servers need to access your logical drive file locking FC switch zoning port binding and multipath access control configurations are...

Страница 41: ...ver module already connected to the system You can hear a clicking sound securing the cable in place 6 Remove the protective caps on the other end of the cable then connect to an SFP transceiver modul...

Страница 42: ...H 0 B113 C H 2 B113 C H 1 A112 C H 3 A112 C H 1 B113 C H 3 B113 L D L D L D L D RAID JBOD ALV BLV ALV BLV HBA 1 HBA 0 HBA 1 HBA 0 CH0 B113 C H 1 B113 C H 0 A112 C H 1 A112 C H 2 B113 C H 3 B113 C H 2...

Страница 43: ...power of the system You can attach one or two more expansion enclosures to achieve more end to end performance CH1 ID112 LD0 CH3 ID112 LD1 CH0 ID112 CH2 ID112 H B A 1 H B A 0 H B A 1 H B A 0 C H 1 ID...

Страница 44: ...CH3 B117 CH2 B118 CH3 B118 CH2 A119 CH3 A119 L D L D R A ID JB OD L D L D A LV B LV B LV A LV Channels Controller A Controller B Host CH0 CH1 CH2 CH3 CH0 CH1 CH2 CH3 Configuration information Number...

Страница 45: ...1 1 1 2 A B 1 2 x 6 x 8 x 2 x 9 x 3 x 1 0 x 4 x 1 1 x 5 x 7 x 1 x E t h e r n e t A 1 2 x 6 x 8 x 2 x 9 x 3 x 1 0 x 4 x 1 1 x 5 x 7 x 1 x C C H 0 A112 C H 0 A115 C H 1 A112 C H 1 A115 C H 0 B114 C H...

Страница 46: ...em firmware and performs load balance and automated distribution of I O 2 3 3 SAS host connections This section details about the connections between SAS and host using SAS cables The SAS cables 8 pai...

Страница 47: ...S Direct Attached Storage connection with Redundant host path Dual controller models R AI D LV LD LD CH1 B ID CH1 A ID CH1 A ID CH1 B ID CH0 A ID CH0 B ID CH0 B ID CH0 A ID HBA 0 CH0 A ID CH0 A ID CH0...

Страница 48: ...ES With more hard drives over SAS expansion links you can create more logical groups of drives Avail the logical partitions using more LUNs If your operating system is Windows 2003 server you need a m...

Страница 49: ...Hardware Manual DAS Direct Attached Storage connection to two servers RAID C H 1 AID C H 0 AID LV LD LV LD C H 0 AID C H 1 AID NOTE If you want your LUN to be accessible by multiple hosts use locking...

Страница 50: ...r software is a cost effective way of building an iSCSI SAN this software initiator adds additional workload to the server CPU We recommend you to apply iSCSI HBAs that come with TCP IP offload engine...

Страница 51: ...es conflict with MPIO driver High availability IP SAN with redundant controller C H 0 C H 1 C H 2 C H 3 C H 0 C H 1 C H 2 C H 3 LD 0 LD 1 LD 2 LD 3 V LAN 0 V LAN 1 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 A B 1...

Страница 52: ...Availability IP SAN with Port Trunk Remote Replication Enabled or High Availability IP SAN with Port Trunk Remote Replication Enabled Four logical drives each logical drive has four member drives You...

Страница 53: ...C H 2 ID 0 C H 3 ID 0 C H 2 ID 1 C H 3 ID 1 GbE switch V LA N 1 V LA N 2 Component Description Storage system Single controller with 4 host ports HBA or NIC iSCSI initiators preferably PCIe TOE TCP IP...

Страница 54: ...GbE network cables GbE switch Ports divided into 2 virtual LANs Both controllers are linked to both virtual LAN zones Software MPIO to manage the fault tolerant paths with failover failback and load b...

Страница 55: ...x 8 x 2 x 9 x 3 x 1 0 x 4 x 1 1 x 5 x 7 x 1 x E t h e r n e t A 1 2 x 6 x 8 x 2 x 9 x 3 x 1 0 x 4 x 1 1 x 5 x 7 x 1 x C HBA CH0 AID CH1 BID CH1 BID CH0 AID Component Description Storage system Redunda...

Страница 56: ...NI C HBA 0 HBA 1 CH0 FC CH1 FC CH4 iSCSI CH5 iSCSI Ethernet NI C HBA 0 HBA 1 NI C HBA 0 HBA 1 When connected to FC and iSCSI hosts the connections are working in their respective speeds This connecti...

Страница 57: ...ed FC host link management LAN connection and robust link for data protection volume copy mirror Two hybrid systems a source system and a target system reside within the same virtual pool but are phys...

Страница 58: ...linkage to different SAS domains The following principles apply to main storage and expansion system connections Dual controller main storage connects to a single controller expansion system Single c...

Страница 59: ...ical links are available per disk drive routed across the backplane board then to a SAS expander and interfaced via a 4x wide external SAS port With data paths via separate SAS domains Access to disk...

Страница 60: ...opposite direction to the first expansion system from the storage system Each expander controller on the SAS expansion system controls a SAS domain that connects to one of the alternative interfaces o...

Страница 61: ...roller SAS port IN Expansion 11 controller SAS port OUT Expansion 11 controller SAS port IN Expansion 11 or last controller SAS port OUT Storage controller left SAS port IN Expansion 11 or last contro...

Страница 62: ...SAS port OUT Expansion 11 controller SAS port IN Expansion 11 controller SAS port OUT Expansion 11 controller SAS port IN Expansion 11 or last controller SAS port OUT Storage controller host board SAS...

Страница 63: ...11 SAS port OUT Expansion 11 SAS port IN Expansion 11 SAS port OUT Storage controller right SAS port IN Expansion 11 SAS port OUT Expansion 11 SAS port IN Expansion 11 SAS port OUT Expansion 11 SAS p...

Страница 64: ...2 40 Chapter 2 Hardware installation Connecting single controller expansions using the host board s SAS expansion ports or the last expansion...

Страница 65: ...xternal consoles IMPORTANT Always connect to the primary controller NOTES A null modem may be required if you are using a third party cable For TCP IP connection and firewall configuration refer to Eo...

Страница 66: ...e to use the power cables with at least 1 2 meters in length DO NOT use extension cables as the power cables are designed to connect ONLY and DIRECTLY to relocatable power taps RPTs on server cabinets...

Страница 67: ...Hardware Manual Checking the power status Once the system is on no LEDs should light up in red or amber nor should you hear an alarm from the system Start verifying the system status via the following...

Страница 68: ...system ensure that no processes are taking place such as Regenerate Logical Drive Parity or Media Scan To turn off the system 1 Close all applications to stop the I O access to the system 2 Flush the...

Страница 69: ...ware manual in the bundled CD EonOne EonOne is a browser based GUI graphic user interface software that you can install into a local or remote computer and access via the network You can refer to EonO...

Страница 70: ...1 Power The system is powered properly A power failure occurred in the system 11 Cooling fan status The cooling fan built with the PSU are running normally A fan failure occurred 11 Temperature status...

Страница 71: ...sage you must check the drive tray LEDs to find the correct location of the failed drive Number LED name Color Description 11 Drive Busy Data is being written or read from the drive The drive is busy...

Страница 72: ...ging 11 Cache Dirty Cache memory is dirty Data in flash backup module is flushed to the cache Errors occurred with cache memory ECC errors Data is flushed from flash backup module to drive when the po...

Страница 73: ...is established 12 G SAS expansion port LED LED name Status Description Link Active ON All 4 PHY links are validly linked Flashing Less than 4 PHY links are connected at least one of the PHYs has faile...

Страница 74: ...s if your system has them deliver fast I O performance for SAN applications You can use optical cables for long distances which proved to be reliable for this kind of setup Number LED name Color Statu...

Страница 75: ...annel 16 G Fiber channel mode 8 G Fiber channel mode 10 G Ethernet 10 G Ethernet mode Number LED name Color Status Description 11 Link A connection is established OFF A link is broken 11 Speed Color S...

Страница 76: ...B 3060L series drawer type LED name Status Description Link Active ON All PHYs are validly linked Flashing One of the PHYs has failed OFF All PHYs are offline Speed 12 Gb link speed 6 Gb 3 Gb link spe...

Страница 77: ...ls PSU cooling modules Hard disk drives Sensors or presence detection circuitries If you hear an audible alarm ensure to read the error message on the terminal or EonOne screen to determine the cause...

Страница 78: ...you have the replacement on hand Doing so may disrupt the internal airflow Consult with the qualified engineers who are familiar with the system to recommend you of the component replacements DO NOT u...

Страница 79: ...time NOTE For more information contact your system vendor To replace the PSU 1 Shut down the system turn off the PSU cooling module then unplug the power cord 2 Loosen the thumb screw that secures th...

Страница 80: ...firmware version of the present controller From EonOne GUI go to Storage Manager Information Enclosure View WARNING DO NOT use the controller modules from different models Each module has a unique ID...

Страница 81: ...en pull to remove from the enclosure B 4 Loosen the screws that secure the controller module s ejection levers to the chassis 6 Insert the replacement controller carefully into the controller module s...

Страница 82: ...ion lever Mounting hole Mounting hole 8 Reconnect the cables to the controller s ports 9 Turn on the system then check the messages on the system s LCD panel EonOne or firmware utility The power LEDs...

Страница 83: ...storage system Contact your system vendor to help you purchase the compatible DRAM modules NOTE Refer to section ESD precautions for safety information To replace the memory module 1 Shut down your sy...

Страница 84: ...ly These issues may be due to the following The temperature sensor on the system s charger circuit reports the temperature that exceeds the preset threshold The charger circuit enters to a low power a...

Страница 85: ...ining electric current to dissipate NOTE See section 4 1 3 Replacing the controller module for details 2 Loosen the screw that secures the super capacitor to the controller A lift its side to a 45 ang...

Страница 86: ...TE Refer to section 4 1 5 Replacing the host board when replacing uninstalling a host board To replace the FBM 1 Shut down your system unplug the power cords then remove the controller Wait for a minu...

Страница 87: ...h on the screw hole B then secure the FBM to the board with a screw C you removed in step 3 5 Install the host board back to the controller 6 Insert the controller back to the enclosure 3 Remove the s...

Страница 88: ...pgrade The firmware automatically restores the system to its factory settings when adding or replacing a host board To replace the host board 1 Shut down your system unplug the power cords then remove...

Страница 89: ...ter 4 System maintenance 3 Orient the replacement host board to the controller s guide pin A place it carefully B then tighten the thumb screw to secure in place C 4 Insert the controller back to the...

Страница 90: ...nd interface connectors To replace the hard drive 1 Identify the faulty hard drive using the EonOne software NOTE See section Hard drive designation for the order of the drive bays 2 When the faulty h...

Страница 91: ...ing handle when the drive is fully inserted to the bay 4 Place the replacement hard drive on the tray then secure the clips to the side of the tray A B B NOTES If the hard drive requires an MUX board...

Страница 92: ...6 Gbps or 12 Gbps SAS SATA II SATA III Near line SAS series iSCSI host storage systems Host OS compatibility Host OS independent iSCSI offload utilities and hardware Host interface RJ 45 Gigabit Ether...

Страница 93: ...bleshooting Certifications Summary Safety UL 60950 1 second edition BSMI CNS 14336 1 99 CB IEC 60950 1 2005 Second Edition Am 1 2009 Am 2 2013 EAC TP TC 004 2011 TP TC 020 2011 EMC CE EN 55032 2012 AC...

Страница 94: ...d disk Power cable Fan 1 0 1 wt 0 01 wt Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presenc...

Страница 95: ...ddress 435 Lakeside Dr Sunnyvale CA 94085 USA Telephone 1 408 988 5088 Fax 1 408 988 6288 Email sales us infortrend com Website https www infortrend com us Home Support http support infortrend com Acc...

Страница 96: ...om Website https www infortrend com uk Home Support http support infortrend com Account Logon Infortrend worldwide sales offices Spain and Portugal sales offices Email sales es infortrend com cs eu in...

Страница 97: ...com pl Home Support http support infortrend com Account Logon Middle East sales offices Email sales meat infortrend com Website https www infortrend com ae Home Support http support infortrend com Ac...

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