Imagine Videotek LLM-1770, Инструкция по установке и эксплуатации, Страница: 18 / 122

Chapter 1
Introduction
12
LLM-1770 Service and Support
For service and support, telephone the Harris Broadcast Customer Service Department at
1-888-534-8246 . If the problem cannot be resolved over the telephone and the instrument
must be shipped to Harris Broadcast for service or repair:

Obtain a Return Authorization (RA) number from the Harris Broadcast Customer Service
Department.

Attach a tag to the unit with the following information:

Your company name, address, and telephone number

The name of the contact person at your company

The RA number

The unit serial number

An explanation of the problem

To prevent shipping damage, pack the unit the same way Harris Broadcast had packed
it. If possible, use the original packing materials in the original shipping container.

Ship the unit to the following location:
Harris Broadcast

(Address to be provided by Harris Broadcast Customer Service Department)

Attn: RA xxxx (where xxxx is the RA number)
Email: BCDService@harris.com