21
Error codes
NOTICE
The warning message has to be
acknowledged by pressing the
“OK” button.
Warning
Cause
Effect
Solution
USB file login
failed
a) USB storage device is not in
FAT format
b) Insufficient memory capacity
File login failed
a) Format the USB storage device in FAT
format
b) Ensure that enough memory capacity is
available.
WD2
No connection between the PC
and the device for a specified
period
Target temperature changes to
the safety temperature limit set
in WD2
Check cable between PC and device.
Any malfunctions during operation will be identified by an error message on the display.
Proceed as follows in such cases:
•
Switch off device using the main switch at front of the device.
•
Carry out corrective measures.
•
Restart device.
Error code
Cause
Effect
Solution
Internal sensor error
Internal temperature sensor defective/
missing
Heating off
Contact the
IKA
Service Department.
External sensor error
a) External temperature sensor defective/
missing
b) External temperature sensor is not
plugged in correctly
Heating off
Plug in the external temperature sensor
correctly.
Contact the
IKA
Service Department.
Temperature in the
device too high (PCB
power)
a) Ambient temperature (PCB) too high
b) PCB malfunction
Heating off
Turn off the device and let it cool down.
Temperature limit
exceeded
The set temperature exceeds the safety
temperature
Heating off
Contact the
IKA
Service Department.
Heating Er 1
a) Heating damaged
b) PCB malfunction
Heating off
Contact the
IKA
Service Department.
Heating Er 2
a) Heating damaged
b) PCB malfunction
Heating off
Contact the
IKA
Service Department.
Safety relay
damaged
PCB malfunction
Heating off
Contact the
IKA
Service Department.
Safety temperature
limiter
Safety temperature limiter
damaged
Heating off
Contact the
IKA
Service Department.
Temperature switch
open
a) The temperature exceeds the safety
temperature
B) Temperature switch damaged
Heating off
Contact the
IKA
Service Department.
No external sensor
External sensor is not inserted
Heating off
Switch off device and plug in the external
temperature sensor.
If the actions described fail to resolve the fault or another error code is displayed then take one of the following steps:
•
Contact the service department
•
Send the device for repair, including a short description of the fault.